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The Imperial Torquay

4.0 star property
4-star Victorian hotel in Torquay City Centre

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Photo gallery for The Imperial Torquay

Interior entrance
Indoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Reception
Breakfast, lunch, dinner served; British cuisine
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Princess Theatre
    ‪11 min walk‬
  • Place, Meadfoot Beach
    ‪12 min walk‬
  • Place, Torre Abbey Sands
    ‪16 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

8.4 out of 10
Very good
(17 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(47 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(29 reviews)
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

7.8 out of 10
Good
(49 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

8.4 out of 10
Very good
(30 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

About the area

Torquay

Oceanside stay.Within a 10-minute walk of this Torquay City Centre hotel, you'll find Torquay Marina and Little Theatre. Torquays Dinosaur World and Inner Harbour are also within half a mile (1 km).

What's nearby

  • Inner Harbour - 6 min walk - 0.6 km
  • Princess Theatre - 11 min walk - 1.0 km
  • Meadfoot Beach - 12 min walk - 1.1 km
  • Torre Abbey Sands - 16 min walk - 1.4 km
  • Babbacombe Beach - 5 min drive - 3.4 km

Getting around

  • Torre Station - 8 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Viva - ‬4 min walk
  • ‪Apple & Parrot - ‬7 min walk
  • ‪Below Decks - ‬3 min walk
  • ‪The Hole In The Wall - ‬7 min walk
  • ‪Burridge's - ‬6 min walk

About this property

The Imperial Torquay

4-star Victorian hotel in Torquay City Centre
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly The Imperial Torquay. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

  • 152 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 205 sq ft of conference space
  • 19 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Front of property - evening/night
The Grand Hotel
  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.0 out of 5, Very good, 1,012 reviews
The price is CA $93
CA $112 total
includes taxes & fees
Nov 23 - Nov 24
The Grand Hotel

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

Reviews

The Imperial Torquay Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 501 out of 1004 reviews
Rating 8 - Good. 306 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

Reviews

4/10 Poor

Bharti

Disliked: Cleanliness, property conditions & facilities
Not a 4 star hotel. Room has a very bad smell!
Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

Unloved and needs a complete refurbish.

Very shabby hotel. Exterior, grounds and furniture all in disrepair and the pool was closed -no mention of this on the website when booking. Restaurant walls.skirting boards and window frames were filthy. Bedroom furniture is ancient, shabby and marked but the room itself was spotless considering what the housekeeping team have to work with. Breakfast good. All staff really good apart from the head waitress on the Thursday morning who was very blunt, unacommodating and not pleasant with other staff. Amazing views but this doesn’t warrant the price.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nigel

Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy deluxe roo

Stayed 2 nights in Jul 2025

8/10 Good

Katherine

Disappointing

Delux room with balcony which was overlooked by diners in the dining room and above the noisy pool pump equipment. Beautiful view, very tired decor and generally not worth the money.
Stayed 1 night in Jul 2025

10/10 Excellent

Chi Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and re-stay

An excellent hotel and in fact my family repeat stays both > 4 days.
Stayed 4 nights in Jul 2025

8/10 Good

Marie

Liked: Staff & service, room comfort

Weekend stay.

Easy check in. Staff very helpful. Excellent location just hotel a bit tired. Swimming pool area not best. No where to relax in pool side. Rooms old damaged furniture. And not very clean. It was a shame as location perfect.
Stayed 1 night in Jul 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely old hotel with some real charm. The staff were very good, the room lovely and breakfast very good. One gripe, the bar isn’t anywhere near big enough for the potential customers. Running out of lemonade and getting gin in a half pint glass because they didn’t have any gin glasses isn’t really on but the young girls working it were under the cosh. The other, after seasoning my breakfast with ‘pepper’ only to find it was salt I was told by the waiter, quite confidently that the multi-holed cellar was for salt and the single holed, pepper. Well it got me googling! We’ll be back for sure, it’s a lovely hotel and great value at the price, breakfast a bargain. The indoor pool is very good sadly the outdoor was closed. Staff all very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was as described - would have been nice to have the outside pool as an option but indoor pool was good. Lovely balcony sea view.
Stayed 4 nights in Jul 2025

4/10 Poor

Oleksandra

Disliked: Cleanliness, staff & service
The staff is not responsive at all. Before we arrived for 2 days I was desperately trying to contact the hotel about confirming the pet-friendly room. They never responded to me: neither by message on Expedia, nor by email, not by phone (I called them but they didn't help) As a result of course they made me pay additionally for changing the room to a pet-friendly one when we arrived. We paid £165 additionally for 3 days: for parking, dog and changing the room. It reminds me of the low-coster airlines where you pay not much initially but you have to pay additionally for every feature. They also always have just 1 person at the reception desk. And this is for such a large hotel. I know that queues are a part of British culture but it's quite annoying that you always have to wait in the long queue at the reception just because the second desk is always empty. It's definitely not a 4*. Quite tired, not very comfortable, if your windows are the same side as the main entrance, be prepared you will never sleep at night because of very loud jingle of the flags over the entrance. No slippers, no bathrobes as well which is quite uncomfortable given they have a pool in the hotel.
Stayed 3 nights in Jul 2025

6/10 Okay

Victor

Disliked: Cleanliness, property conditions & facilities
In honesty there was nothing outstandingly good or bad, but in general the hotel décor and furnishing is rather tired and in bad need of a revamp. The room was large, had a good view of the bay, but generally poor. Internal doors didn't catch or lock, including the bathroom, shower leaked onto floor through screen, but water pressure very good and lots of very hot water. The basics for a good hotel are there, but no attention to detail, and management failure for not checking these things. I blame poor management, not the staff, who were very helpful. To give one small example: only one receptionist on duty, even though there were two reception stations, so long queues built up to check in/out or ask for anything. This lead to some guests being rude to the receptionist for no fault of her own. I saw her visibly upset. There should be no need for this. Despite the shortcomings my stay was pleasant enough.
Stayed 4 nights in Jul 2025

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Furniture was vrr tatti show was just a dribble. But everyone else was good
Stayed 2 nights in Jul 2025

8/10 Good

Diane

Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favourite hotels,anywhere.When the sun is shining and the skies are blue it;s just one of the best views to see.Been many times and will go many more.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay in a proper old-fashioned hotel.

Just a one night stay after a stressful work period: check-in was quick and helpful, the room, on the Garden level was large, clean and comfortable, with a balcony on which were a couple of sun-loungers. A really nice bathroom, a great television, robes, slippers, tea & coffee, ironing board and iron. I ate in the Club lounge, with a perfect sea view, good services, excellent Chardonnay and acceptable fish & chips. (cheaper than our local chip-shop here in London) Breakfast was also great: a huge choice from the cold buffet and also from the Full English section. Coffee was good, juice was excellent, pastries full-sized, as opposed to the miniature ones that too many hotels serve these days. The only let-down was the scrambled egg, but I find that's pretty much the norm in any hotel restaurant that has scrambled egg as part of a serve-yourself buffet: it's either an impenetrable lump, or a watery mess, that latter in this case. Aside from that, a relaxing stay in a slightly faded, but still grand in attitude, hotel.
Stayed 1 night in Jul 2025

8/10 Good

jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful enough, plenty of space over the whole hotel so it doesn't feel crowded even at breakfast or dinner. Bed was very comfortable even though i have a prolapsed disc. Basic Double room was pretty good but not perfect. Room could do with a mini fridge also. I didn't like the extra charges that are incurred that weren't made clear until arrival(parking fees,e.t.c.), Why not just factor them into the cost of the stay? No one likes surprise costs. Overall Happy with my stay :)
Stayed 2 nights in Jul 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
Nice hotel with superb views.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

PAUL

Stayed 2 nights in Aug 2024

6/10 Okay

Malcolm

Travelled with partner
The view from our balcony room was amazing shame about the outdoor pool which is in need of repair and not in use which we didn’t find out until we got there. But I would like to say the staff were amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
A room with a lovely sea view. Staff were very helpful. Breakfast was very well laid out .Would recommend this hotel to anyone.
Stayed 3 nights in Jul 2025

8/10 Good

Martin

Stayed 3 nights in Jul 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Staff & service
The location was fantastic right next to the sea and very quiet. The room was big, clean but the furniture was dated & tired. We booked a sea view room with a balcony and the view was amazing. The staff were friendly & helpful. The exterior of the poperty needs alot of attention. The pool was closed & looked like it had been for a while. Breakfast was the usual buffet nice & hot. The breakfast view was fantastic. We didn't use the spa.
View from our balcony
Stayed 3 nights in Jul 2025