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The Palmer Collective

4.0 star property
4-star hotel in South Townsville

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Photo gallery for The Palmer Collective

Breakfast, lunch and dinner served
Deluxe Queen Room
Exterior
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, The Strand Beach
    ‪15 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Deluxe Queen Room

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.0 out of 10
Wonderful
(40 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.0 out of 10
Wonderful
(82 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen & Single Room

Shower, free toiletries, hair dryer, towels

Queen & Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the area

Townsville

South Townsville stay.Within a 10-minute walk of this South Townsville hotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.3 km
  • Museum of Tropical Queensland - 10 min walk - 0.9 km
  • Castle Hill - 13 min walk - 1.1 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Queensland Country Bank Stadium - 15 min walk - 1.3 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪A Touch of Salt - ‬5 min walk
  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Flinders Street Wharves - ‬9 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪Grill'd - ‬2 min walk

About this property

The Palmer Collective

4-star hotel in South Townsville
The Palmer Collective offers its guests an outdoor pool, a fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Palmer Collective offers 118 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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4.4 out of 5, Excellent, 1,002 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

How close is The Palmer Collective to the airport?

The Palmer Collective is 4.5 mi (8-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at The Palmer Collective?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at The Palmer Collective on Jun 23, 2026 start from CA $164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palmer Collective have an airport shuttle?

Airport shuttle services are not available at The Palmer Collective.

How close is The Palmer Collective to the beach?

This hotel is 1 mi (5-min drive) from The Strand Beach and 2.5 mi (8-min drive) from Pallarenda. Don't forget your sunscreen!

Does The Palmer Collective offer free breakfast?

Free breakfast isn’t offered at The Palmer Collective, but cooked-to-order breakfast is offered for a fee of between AUD 12 and 31.95 for adults, AUD 13 and 31.95 for children. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 6:00 AM to noon.

Is there a casino at The Palmer Collective?

No, there is no casino at this hotel.

What time is check-in at The Palmer Collective?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

Is there free parking at The Palmer Collective?

This hotel offers free self parking.

Does The Palmer Collective have a pool?

The Palmer Collective features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does The Palmer Collective have a restaurant?

Yes, there is a restaurant on site.

Does The Palmer Collective have a spa?

There are no spa services available at this hotel.

How close is The Palmer Collective to downtown Townsville?

The Palmer Collective is 0.3 mi away from Townsville.

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 441 out of 837 reviews
Rating 8 - Good. 287 out of 837 reviews
Rating 6 - Okay. 59 out of 837 reviews
Rating 4 - Poor. 36 out of 837 reviews
Rating 2 - Terrible. 14 out of 837 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff were very friendly, and the freshly baked biscuits were a pleasant surprise.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

peter

Good value, central location, great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay with clean rooms and great staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jewelann

Great location friendly staff and great complimentary biscuit on arrival.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and rooms always clean and smelling fresh. Our go to place for every visit to Townsville. Food is great at the restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms but a little bit older, good parking facilities and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will stay there again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice rooms and excellent restaurant
Stayed 1 night in May 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable, the concierge, was very nice and the position of the Collective was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Judy

Liked: Amenities
Comfortable beds nice rooms and perfect location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great spot, walkable to food and sites & nice staff. An ok gym and would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Great area , staff were friendly reasonable price . Would stay again
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Wonderful staff and food
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Amela

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and rooms were very clean
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Rebel

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable, great shower. Staff were very friendly. There were delicious homemade, fresh cookies at the front desk. Brea in the restaurant was great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best place in Townsville and the food at the restaurant is top class
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and close to great takeaway food.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall, property was very clean and tidy and staff were amazing.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Renee

Liked: Cleanliness, staff & service, amenities
Great place.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jamie

Liked: Staff & service
Great place, great location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 2 nights in Feb 2026