Sento Ryokan

3.5 star property
3.5-star ryokan in Kinosaki Onsen

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Photo gallery for Sento Ryokan

View from property
Exterior
In-room dining
Traditional Room, Private Bathroom | Deep soaking bathtub
Property amenity
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Room options

Traditional Room, Shared Bathroom

  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room, Private Bathroom

Traditional Room, Private Bathroom | Deep soaking bathtub

Traditional Room, Private Bathroom

  • Sleeps 4
  • 4 Twin Futons

Similar properties

Front of property - evening/night
Kawaguchiya Kinosaki Riverside Hotel
Spa
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (81)
The price is CA $493
per night
CA $597 total
includes taxes & fees
15 May - 16 May
Kawaguchiya Kinosaki Riverside Hotel

Sento Ryokan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 2 nights in Feb 2023

2/10 Terrible

Djunadi Putra

Room is dated, smell musty, has some kind of water spots on the wall (I dread to know from what!). Size was just ok, comparabe to some other ryokans, around 6 tatami. Reception was not friendly (in fact, downright rude!) nor accommodating. They enforce the 3pm check in time like military dictatorship. I came 10mins before 3pm and asked if I could just sit at the sofa in the lobby. I was asked to leave! And this was after being ignored by a receptionist, who chose to acknowledge a Japanese couple who came right after me instead, like I was a shadow. At other ryokan, they'd allow you take a seat and sometimes even serve you a cup of hot tea while still enforcing the check-in time. I wanted to add meals to my stay, the answer was a terse 'no', and I was shown a resto map of the town. I understand that some ryokan require an advance reservation for meals, and if so, please just explain and no need to be rude about it. The receptionist did not even bother to explain about the different onsens in town, which one is closed or open and at what time, what to see around, good place to get a specialty meal, etc. They didn't show pride in the area or care about sharing information to guests. For these people, it was about collecting money, checking you in and go figure out stuff yourself. An oddity compared to other ryokans I have stayed in. I definitely did NOT feel welcome to this ryokan and surely won't be back
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great central location for hot springs, shopping and food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hospitality. I would love to visit the hotel again
Stayed 1 night in Nov 2017

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen Trip
Location= 9/10 Along the Onsen ropeway Room 9/10 Quite big for couple room Value for money = 8/10 Good wifi Staff = 9/10 Friendly
Stayed 2 nights in Sep 2017

2/10 Terrible

Shermen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall bad and safety is an issue
Overall is bad. The safety of the Share bath room is,an issue. The hotel guy come into the bathroom when i was naked in the shared bathroom with my daughter. No way to complain as he was the only man in the hotel. Electricity is an issue as the hotel room sudden black out when we use the hair dryer in our room. Entire hotel has a bad smell due to the dated carpet. If you are a female even with your hubby and boyfriend, better npt to choose this lousy hotel in this beautiful place.
Stayed 1 night in Aug 2017

6/10 Okay

Cheryl

Our only problem was finding something to eat for dinner. Majority of the places/restaurants were closing around 5:00pm. Very hard to find something to eat!!!

10/10 Excellent

HAN YEN

Liked: Cleanliness, staff & service, property conditions & facilities
環境優良 非住不可的溫泉飯店
Stayed 1 night in Jun 2023

10/10 Excellent

Floris, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastische, traditionele ryokan met ongekend goede service. Zeer centraal gelegen, tegenover het Gosho No Yu badhuis (met waterval!) en vele cafés, winkeltjes en restos in de directe omgeving. De kamer was eigenlijk een appartement met een zeer ruime tatami kamer, een zitje aan de japanse binnentuin, eigen toilet en badkamer. Wat enorm attent van ze om een gratis shuttlebusje te regelen voor het vervoer van/naar treinstation. En bij vertrek krijg je nog een leuk cadeautje mee ter herinnering aan het bezoek aan deze wel heel speciale badplaats. Sento wa dai suki!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素泊まり
外湯にも近く良いロケーション 部屋は古いものの、最低限の設備は揃っており問題はなし
Stayed 1 night in Oct 2018