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Le Palmiste Resort & Spa

3.0 star property
Family-friendly 3-star hotel near Trou aux Biches Beach

Choose dates to view prices

Photo gallery for Le Palmiste Resort & Spa

Private beach nearby, white sand, beach towels
Superior Room | View from room
Superior Family Room | Bathroom
Family Room | Terrace/patio
3 outdoor pools, pool umbrellas, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Coastal Road, Trou aux Biches
  • Place, Trou aux Biches Beach
    ‪2 min walk‬
  • Place, Maheswarnath Mandir
    ‪18 min walk‬
  • Place, Grand Bay Beach
    ‪7 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room

Select Comfort beds, minibar, in-room safe, desk

Standard Room

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room

View from room

Family Room

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Room (Standard Anthurium)

Room (Standard Anthurium)

Room (Standard Anthurium)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the area

Trou aux Biches

Close to the beach.Stay at this Trou aux Biches hotel and you'll be within half a mile (1 km) of Trou aux Biches Beach and 2 miles (3 km) of Maheswarnath Mandir. Mont Choisy Beach and Mont Choisy Le Golf are also within 3 miles (5 km).

What's nearby

  • Trou aux Biches Beach - 2 min walk - 0.2 km
  • Maheswarnath Mandir - 18 min walk - 1.6 km
  • Grand Bay Beach - 7 min drive - 7.0 km
  • Turtle Bay - 9 min drive - 8.9 km
  • Pereybere Beach - 10 min drive - 10.7 km

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 68 min drive

Restaurants

  • ‪Masali - the Indian Food Story - ‬2 min drive
  • ‪Souvenir Restaurant - ‬3 min walk
  • ‪L'Oasis - ‬13 min walk
  • ‪La Plage - ‬1 min walk
  • ‪Patisserie Florensuc - ‬12 min walk

About this property

Le Palmiste Resort & Spa

Family-friendly 3-star hotel near Trou aux Biches Beach
Some rates at Le Palmiste Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Le Palmiste Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. A children's pool, a nightclub, and spa services are also featured at the family-friendly Le Palmiste Resort & Spa. An area shuttle within 10 mi and a shuttle from the airport to the hotel (available 24 hours) are available for a fee. Self parking is free.

This 3-star Trou aux Biches hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • 3 buildings
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Le Palmiste Resort & Spa offers 100 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Select Comfort mattresses. 32-inch plasma televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Trou aux Biches hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Lotus Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Spa
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includes taxes & fees
Jun 25 - Jun 26
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 mi
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch HDTV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Palmiste Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 50
  • Christmas Eve (December 24) Gala Dinner per child: EUR 30 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 60
  • New Year's Eve (December 31) Gala Dinner per child: EUR 35 (from 3 to 12 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Le Palmiste
Le Palmiste Resort
Le Palmiste Resort Trou Aux Biches
Le Palmiste Trou Aux Biches
Palmiste
Palmiste Resort Trou Aux Biches
Palmiste Resort
Palmiste Trou Aux Biches
Hotel Le Palmiste
Le Palmiste Resort & Spa Mauritius/Trou Aux Biches
Le Palmiste Resort Spa
Palmiste Resort Trou aux Biches
Palmiste Resort
Palmiste Trou aux Biches
Hotel Le Palmiste Resort & Spa Trou aux Biches
Trou aux Biches Le Palmiste Resort & Spa Hotel
Hotel Le Palmiste Resort & Spa
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort Spa
Palmiste
Palmiste Trou Aux Biches
Le Palmiste Resort & Spa Hotel
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort & Spa Hotel Trou aux Biches

Frequently asked questions

How close is Le Palmiste Resort & Spa to the airport?

Le Palmiste Resort & Spa is 38.8 mi (68-min drive) away from the Sir Seewoosagur Ramgoolam Intl. Airport (MRU) airport, the closest popular airport to the property.

How much does it cost to stay at Le Palmiste Resort & Spa?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Le Palmiste Resort & Spa on Jun 24, 2026 start from CA $190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Le Palmiste Resort & Spa have an airport shuttle?

Le Palmiste Resort & Spa offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of EUR 65 per vehicle.

How close is Le Palmiste Resort & Spa to the beach?

This hotel is a short 1-minute walk from Trou aux Biches Beach and 5.2 mi (17-min drive) from Grand Bay Beach. Don't forget your sunscreen!

Does Le Palmiste Resort & Spa offer free breakfast?

Le Palmiste Resort & Spa offers free buffet breakfast every day from 7:00 AM to 10 AM.

Is there a casino at Le Palmiste Resort & Spa?

No, there is no casino at this hotel, but Ti Vegas Casino (7-min drive) and Senator Club Casino Grand Bay (8-min drive) are nearby.

What time is check-in at Le Palmiste Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Le Palmiste Resort & Spa?

This hotel offers free self parking and extended parking.

Does Le Palmiste Resort & Spa have a pool?

Le Palmiste Resort & Spa features 3 outdoor pools and a children's pool.

Does Le Palmiste Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Le Palmiste Resort & Spa have a spa?

Pamper yourself with a day at Lotus Spa, where you can enjoy body treatments, aromatherapy, and body wraps.

How close is Le Palmiste Resort & Spa to downtown Trou aux Biches?

Le Palmiste Resort & Spa is 0.1 mi away from Trou aux Biches.

Le Palmiste Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 7 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Susan

I booked two rooms at 5pm and my booking was accepted. When we arrived at 7 we were told our room would not be ready for 2 hours. I’m not sure why I was able to book the rooms when they had not been cleaned and wouldn’t be ready for at least 2 hours. They offered a communal shower room but still not good enough. As booking had already taken our money we were stuck. They offered changing facilities. Rooms should be available from 3pm as advertised . Otherwise the hotel is dated as are the rooms. The pool areas well maintained.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Patric

Liked: Cleanliness, staff & service
Allt är tillräckligt bra 8/10. Men inget är topp. Med andra ord, prisvärt.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Camilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Vi hadde et langt opphold, og vil ikke anbefale dette hotellet!! Servicen var jevnt over dårlig, selv om noen få innimellom var serviceinnstilte og hyggelige. Betjeningen fremstod som umotiverte og lite samkjørte. Det var møkkete overalt. Matlokkene i restauranten var fettete og alt virket uhygienisk. Lite variasjon til frokost. Vi spiste en uforholdsmessig dyr buffet til middag, som var elendig. House keeping vasket ikke vasken, fjernet hår i dusjen. Baderomsgulvet var møkkete, og det var mugg flere steder. Vi klagde gjentatte ganger på ulike feil og mangler, uten at dette ble tatt tak i. Det var 3 svømmebasseng, men flere av solsengene stod på et område dekket av vann, så man fikk ikke satt fra seg ting. Solseng madrassene var møkkete.
Stayed 11 nights in Oct 2025
Verified

6/10 Okay

MARIE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 13 nights in Jul 2023
Verified

6/10 Okay

MARIE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jul 2023
Verified

6/10 Okay

Megane

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Chambre mal isolée on entend tt le bruit et les soirées de l’hôtel son très bruyante.. ménage pas fais en une semaine draps et serviettes jamais changer, chambre pas très propre à l’arrivée d’ailleurs. Eau prend 20min à chauffer pour se baigner.
Verified

2/10 Terrible

Olivier

Disliked: Staff & service, property conditions & facilities, room comfort

Pas terrible

Un hôtel nécessitant d’être rénové. Les clients mettent leurs serviettes sur les transats de la piscine et s’en vont du coup pas accessible puisque tous les transats sont pris. Personnel limite aimable. Les chambres spartiates dommage car l’endroit est top.
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Regis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les accueil sympathique, respectueux et professionnel en particulier Azagen toujours à l'écoute et se pli en 4 pour rendre service. Les - la demi-pension, nourriture très basique, des fruits de mer surgelés en salade, au bout de trois jours on a fait le tour du buffet. Quasiment les mêmes desserts tous les jours. Le personnel est très gentil ils répondent oui à toutes vos demandes mais il faut parfois demander la même chose plusieurs fois. Oubli des mettre des serviettes ou du papier toilette....
Stayed 8 nights in Dec 2021
Verified

6/10 Okay

Robert

The key to the room didn't work and had to be "sorted" 3 times. There were no towels in the room on arrival. it was just not great, a tired hotel.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Hôtel spacieux et confortable Chambres bien décorées Bien situé au trou aux Biches Trois belles piscines Excellent accueil et accompagnement tout au long de notre séjour À l'écoute des clients et toujours disponible Demi pension correcte et variée Excursions proposées au top Je recommande vivement
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout très bien.. juste animation musicale trop bruyante quand on a besoin de dormir tôt
Stayed 11 nights in Feb 2020
Verified

10/10 Excellent

Katariina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli hyvällä sijainnilla

Hyvä hotelli hinta-laatusuhteeltaan. Aamiainen hyvä, illallinen ei mikään erikoinen. Hotellissa viihtyisä piha ja hyvä sijainti lähellä Trou Aux Biches -rantaa. Voisin yöpyä uudestaan!
Stayed 6 nights in Jan 2020
Verified

6/10 Okay

Karin Maria Elisabet

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location hotel

An ok hotel with a very good location - close to extremely nice beach, good supermarked and nice restaurants. Plenty of medium standard food at the buffet. Good pool areas and good service.
Stayed 8 nights in Dec 2019
Verified

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien a recommander

Très bien , accueil et hôtel 😁 j'y reviens en février
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Séjour à recommander

Le petit déjeuner les croissants ne sont pas délicieux mais le reste est bon. La chambre 240 mal située car une pompe (piscine) se déclenche toute la nuit on l'entend très bien dans la chambre avec les portes fermées.Il n'y a pas de pression pour la douche. La prochaine fois je demande une chambre au 1er étage ou au rez de chaussée avec vue sur la piscine proche de l'Accueil. Le personnel est vraiment attentionné et cela donne envie de revenir..
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Elendig service og et hotel der tydeligt er slidt.

Elendig service, og du kan ikke regne med hvad hotellet angiver af priser. Vi bestilte i Aug. for at fejre juleaften på hotellet. Den 11. Dec. får vi en mail om, at de i september har besluttet at prisen er ændret for jule gallamiddagen, altså omkring 2 måneder efter at de har taget beslutningen, får vi beskeden. Det bliver dog løst gennem hotels.com, men ændre ikke ved at hotellet har en håbløs service. Da jeg desuden kontakter ledelsen ved afrejse da der var andre småting, som vi ikke var tilfredse med, er der ingen forståelse, kun håbløse kommentarer om at de ikke har mulighed for at gøre noget, og at de håber vi vil komme igen - det kommer ikke til at ske.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort style hotel well positioned to explore Mauritius. Comfortable beds, good swimming pools.
Stayed 5 nights in Dec 2018
Verified

6/10 Okay

Hugues

Liked: Cleanliness, staff & service, room comfort
Beloofde Palmiste standaard kamer bleek een kamer zonder palmenuitzicht in een modern gebouw wat verderop grenzend aan een hoofdweg - weliswaar een comfortabele kamer maar helaas zonder de charme van het hoofdgebouw. Gaan ontbijten hield een wandelingetje langs de drukke weg in. Liever geen beloftes meer Palmiste!
Stayed 4 nights in Nov 2018
Verified

6/10 Okay

Tero

Liked: Cleanliness, staff & service, room comfort
Henkilökunta ystävällistä, ruoka ei mitään ihmeellistä.
Stayed 13 nights in Oct 2018
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort

Gutes Mittelklasse-Ressort

Das Hotel entspricht einem guten 3-Sterne-Standard. Wir haben uns dort sehr wohl gefühlt. Das personal ist sehr freundlich und zuvorkommend. Wir hatten nur inkl Frühstück bestellt und waren daher nur zweimal im Hotelrestaurant zum Abendessen. Das war relativ teuer und hat wenig Auswahl geboten. Das Frühstück war nicht allzu abwechslungsreich aber das, was es gab war gut. Störend wirkte allerdings die Tatsache, dass zweimal am Tag die neben dem Hotel liegende Sickergrube geleert wird, was jeweils ca. 20 Minuten lang für eine unangenehme Geruchsbelästigung sorgt. In der Umgebung findet man alles, was man braucht, darunter auch einige gute Restaurants, bei denen man tagsüber auch kleinere Mahlzeiten oder Snacks bekommt. Das Hotel liegt zwar nicht direkt am Strand, man braucht aber dorthin gerade fünf Minuten, so dass das kein echter Nachteil ist.
Stayed 19 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the beach

Fine hotel at the price. Friendly and helpful staff. Very close to the Trou aux Biches beach.
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

yr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel acceuillant et proche de la plus belle plage

Hôtel remarquable, acceuillant. Personnel extrêmement gentil et à l écoute. Belles prestations. À côté de la plage trou aux biches. Hôtel familial. Adapté avec des enfants.
Stayed 9 nights in Feb 2018
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, expensive food & drink.

Hotel is beautiful with lovely pools.The food and drink is fairly expensive with restaurants 2 minutes walk with prices at least half. The "town" is quiet and small and everything (bars and restaurants close at about 10PM (and the hotel bar at 11pm). The staff are all friendly and there is live music maybe 3 or 4 times a week. The bed was rock hard but this was resolved by the addition of a softer over-mattress.There are sports available in the hotel (table tennis, badminton, boule and pool. The one big disappointment was the snorkelling. There are almost no fish insdie the reef which is quite a way off shore and you need to visit on a glass bottom boat. The reef is not what I would expect for the Indian Ocean.
Stayed 17 nights in Feb 2018
Verified

4/10 Poor

michel

Disliked: Staff & service, property conditions & facilities, room comfort

A fuir, car beaucoup mieux dans le secteur.

Nous avons passé 15 nuits dans cet hôtel vieillot et direction méprisante, lors du WE en dessus de notre chambre il y a eu 12 personnes, ils sont arrivés le samedi, ont squatté la piscine jusqu'à 4h du matin, avec alcool, cigarettes et guitare....il a fallu leurs demander de faire moins de bruit...lorsque nous l'avons signalé le lendemain le directeur nous a demandé de partir!! Auquel nous lui avons répondu de nous rembourser!!! Il nous a même dit que nous n'avions pas payé !!! Nous lui avons fourni la facture et le reçu de la carte bancaire débitée aussitôt !!! Il a proposé un massage que nous lui avons refusé et une bouteille de rhum que l'on attend encore, de toutes les façons nous ne l'aurions pas prise par principe!!! L'hôtel n'est pas en face de la plage, il faut traverser 2 routes puis se rendre par un petit chemin sur celle-ci, pas de parasol et chaise pour s'allonger.... Salle de sport matériel en panne.. Petit déjeuner sans gout pour le café heureusement que l'on a eu des dosettes, jus de fruits avec beaucoup d'eau... Une fuite de liquide (15j) devant la porte d'entrée avec une odeur.... Des disparités de prix à la journée très importantes entre les différents clients pour un service identique.... Cet hôtel est trop cher pour les prestations proposées et surtout il y a beaucoup mieux autour et les pieds dans la mer avec accessoires de plage. Très déçus par cette expérience que je ne recommande pas. Nous ne sommes pas les seuls avoir eu des mots avec la direction.
Stayed 15 nights in Jan 2018
Verified

2/10 Terrible

Lea J.

Disliked: Cleanliness, staff & service, room comfort

séjour caché par un vol dans la chambre

je regrette vraiment d'être allée dans cet hôtel: après un passage de la femme de ménage pour faire notre chambre, nous nous sommes aperçu qu'il manquait de l'argent dans le sac que nous avions laissé dans notre chambre. nous avons signalé ce fait à la réception, ils nous ont dit qu'il reviendraient vers nous mais jusqu'à mon départ, rien a été fait pour nous. ils nous ont dit que le fait a été signalé à la police. toutefois aucune dédommagement n'a été fait pour nous. je suis très déçue