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Encantada Tulum

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Photo gallery for Encantada Tulum

Beach Front Upper | Terrace/patio
Interior
Aerial view
View from property
Beach Front Upper

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Playa Paraiso
    ‪16 min drive‬
  • Place, Tulum Mayan Ruins
    ‪23 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪80 min drive‬

Room options

View all photos for Beach Front Upper

Beach Front Upper

Beach Front Upper

  • Beach view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Lower

Beach Front Lower | View from room

Beach Front Lower

  • Beach view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View

Partial Ocean View

Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, in-room safe, free WiFi

Garden View

  • Garden view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Beachside getaway.Within a 15-minute walk of this Zona Hotelera resort, you'll find Tulum Beach and Sian Ka'an Biosphere Reserve. SFER IK and Tulum National Park are also within 6 miles (10 km).
View more Resorts in TulumOpens in a new window

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Tulum National Park - 11 min drive - 8.1 km
  • Playa Paraiso - 16 min drive - 10.3 km
  • Playa Ruinas - 23 min drive - 12.0 km
  • Tulum Mayan Ruins - 23 min drive - 12.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬16 min walk
  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪ARCA - ‬18 min walk
  • ‪Casa Banana - ‬15 min walk
  • ‪Secrets Tulum Beach Club - ‬17 min walk

About this property

Encantada Tulum

4-star beachfront resort near Tulum Beach
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This beach resort also offers a garden and a terrace. Free self parking is available.

This 4-star Tulum resort is smoke free.

  • 8 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Continental breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Water dispenser
Encantada Tulum offers 8 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

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May 17 - May 18
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Yoga classes

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Encantada Tulum

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encantada Tulum Hotel

Encantada Hotel

Encantada Tulum Resort

Encantada Tulum Tulum

Encantada Tulum Resort

Encantada Tulum Resort Tulum

Frequently asked questions

How close is Encantada Tulum to the airport?

Encantada Tulum is 30.2 mi (65-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Encantada Tulum?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Encantada Tulum on Jun 5, 2026 start from CA $400, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Encantada Tulum have an airport shuttle?

Airport shuttle services are not available at Encantada Tulum.

How close is Encantada Tulum to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Encantada Tulum offer free breakfast?

Encantada Tulum offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Encantada Tulum?

No, there is no casino at this resort.

What time is check-in at Encantada Tulum?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Encantada Tulum?

This resort offers free self parking.

Does Encantada Tulum have a pool?

Encantada Tulum does not have a pool.

Does Encantada Tulum have a restaurant?

There are 2 onsite restaurants, offering options like Regional cuisine, ocean views, and al fresco dining.

Does Encantada Tulum have a spa?

This resort doesn't have a spa, but it does offer deep-tissue massages, body wraps, and mani/pedis.

How close is Encantada Tulum to downtown Tulum?

Encantada Tulum is 5.2 mi away from Tulum.

Encantada Tulum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 118 out of 129 reviews
Rating 8 - Good. 8 out of 129 reviews
Rating 6 - Okay. 1 out of 129 reviews
Rating 4 - Poor. 0 out of 129 reviews
Rating 2 - Terrible. 2 out of 129 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Great spot
Stayed 2 nights in Jan 2026

10/10 Excellent

marisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exquisite small boutique hotel. Outstanding service, beautiful rooms and grounds, wonderful food. The beach itself was also perfect. It’s located south of the noisy nightlife section of SoTu and across the street from Nu - an incredible Michelin restaurant. Highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary Craig, Fremont

Travelled with partner
Liked: Cleanliness, amenities
This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenny

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
Stayed 2 nights in Apr 2025

8/10 Good

John

Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean oasis

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Stayed 4 nights in Dec 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were exceptional
Stayed 14 nights in Nov 2024

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay on the ocean

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
Stayed 8 nights in Oct 2024

2/10 Terrible

Dawa Dolma

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Stayed 3 nights in Sep 2024

10/10 Excellent

Seema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful service from all the staff definitely recommend this property!
Stayed 4 nights in Aug 2024

10/10 Excellent

kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

BRYNN

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Elissa

Stayed 4 nights in Mar 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Stayed 5 nights in Nov 2023

10/10 Excellent

madalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Oct 2023

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Oct 2023

8/10 Good

Gharzai

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and Quiet
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and grounds. Perfect for couples to spend quality time.
Stayed 4 nights in Jul 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Stayed 3 nights in Jul 2023