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You'll be within half a mile (1 km) of BancorpSouth Arena and 2 miles (3 km) of Elvis Presley Center with a stay here. North Mississippi Medical Center and Tupelo National Battlefield are also within 3 miles (5 km).
Business services
This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.
Hilton Garden Inn Tupelo ratings based on 23 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hilton Garden Inn Tupelo
Everyone (11)Couples (3)Family (6)
2 out of 5
The hotel appeared very nice from the outside, landscaping was very nice. However, as soon as we walked in I noticed cobwebs hanging from the ceiling in the main lobby. The front desk was polite and checked us in quickly. When we got to our room I was shocked. The bedroom was fine, the bathroom was filthy! The commode handle fell out of the commode when we flushed it- I had to open the tank and flush it from the inside. The back side of the door was nasty! Green and red liquids had splattered the door and the door facing. I don’t believe anyone had ever wiped down that door. The shower was clean, but the towel rack inside the shower was rusted to pieces. I was very disappointed. Hilton Garden Inn is our usual choice in hotels when we travel, but not anymore.
Posted by Tonya, from Leachville on 4 Apr. 2022
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Comment from Hotel Management
12 Apr. 2022
by Front Office Manager
I am sorry you found your stay unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
1 out of 5
We were unable to check in at the time that the room was supposed to be ready and when we returned from our event that night there was a line out the door it was ridiculous
The staff said that a large group requested a late check out a football team throwing off all checking processes
Posted by Tabitha on 4 Dec. 2021
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1 out of 5
The check in time was 3. Room wasn’t ready. We as well as numerous people were left hanging around the lobby for hours. Had to go to the event we were in town to attend without having anywhere to change. Finally got into the room at 11 that night! Why should I pay full price when I only got the room for half the time? Ridiculous! I will never stay here again!
Posted by Syrenia on 21 Nov. 2021
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5 out of 5
Posted by JILL on 2 Nov. 2021
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5 out of 5
The room was amazing. Way more than we were expecting. Was a easy walk to the bancorp arena for the concert. A very enjoyable experience.
Posted by Elec on 4 Oct. 2021
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2 out of 5
They booked a football team the night before and they let them check out late at 4pm and we couldn’t check in until 4:30pm - checkin is at 3. We had to wait in the lobby. Room service came by at 10 am the next day and banged on the door wanting to know if we were ready to check out so they could clean our room. Checkout is at 11.
Posted by Scott on 20 Sep. 2021
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4 out of 5
convince
Posted by a verified traveller on 13 Jul. 2021
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4 out of 5
Elevator was fast and good location.
Posted by a verified traveller on 4 Jul. 2021
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3 out of 5
Excellent location.
Posted by a verified traveller on 24 Jun. 2021
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4 out of 5
The bathroom was clean but counter space is limited, my wife and I had to take turns with her doing hair and putting on makeup and my self shaving and brushing teeth.
In the room there was no chair facing TV.
Posted by a verified traveller on 3 Feb. 2021
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Comment from Hotel Management
30 Mar. 2021
by HGI Tupelo
Thank you for sharing feedback on your guestroom during your recent stay. We apologize for not having enough counter space in our bathrooms. We also apologize for the chair not facing the TV. If you are ever in this area again, we hope you allow us another chance to wow you.
Hilton Garden Inn Tupelo offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 10230 square feet (921 square meters) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Tupelo. Self parking is free. This 3-star Tupelo hotel is smoke free.
158 guestrooms or units
4 levels
2 buildings
10230 sq ft of conference space
921 sq m of conference space
Built in 2006
Charging station for electric cars
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Terrace
Newspapers in lobby (free)
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Number of indoor pools - 1
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, Free wired internet
, High-speed internet access
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Hilton Garden Inn Tupelo offers 158 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Rollaway beds (free)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
No cribs (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Smoke detector
LGBTQIA friendly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 9.95 for children
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Garden Inn Hotel Tupelo MS
Hilton Garden Inn Tupelo MS
Hilton Garden Inn Tupelo Hotel Tupelo
Hilton Tupelo
Tupelo Hilton Garden Inn
Hilton Garden Inn Tupelo MS Hotel
Hilton Garden Inn Tupelo MS
Hilton Garden Inn Tupelo Hotel
Hilton Garden Inn Tupelo Tupelo
Hilton Garden Inn Tupelo Hotel Tupelo
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
