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5.0 out of 5

"Fantastic room, really big bathroom with jacuzzi tub. All was good. Only reservation, for some at least, is the fact that although location is super c ... " More

By a verified traveller on Mon 27 May 2019

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Hotel Description

4-star hotel near Piazza San Carlo

Central Turin getaway

A stay at this San Salvario hotel places you within half a mile (1 km) of Piazza San Carlo and 2 miles (3 km) of Piazza Castello. Turin Royal Palace (Palazzo Reale) and Turin Cathedral are also within 2 miles (3 km).

Business services

A bar/lounge and a 24-hour front desk are featured at this hotel, along with self parking. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free WiFi, satellite TV

The 60 soundproofed guestrooms offer free WiFi and room service. TVs come with satellite channels, and other amenities include coffee/tea makers and hair dryers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$86* Per night/room 19 Jan. - 20 Jan.

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Best Western Crystal Palace Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Crystal Palace Hotel

Everyone (1)
5 out of 5
Fantastic room, really big bathroom with jacuzzi tub. All was good. Only reservation, for some at least, is the fact that although location is super convenient being across the Porta Nuova rail station it also means some dodgy characters are there, especially in the evening.

Posted by on 27 May 2019

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5 out of 5

nice, comfortable place

Pros: Close restaurants, Free Internet, close to train station
clean, comfortable rooms, and right across the street from the porta nuova, turin's main train station. the staff was very friendly and helpful, and internet was free. breakfast was 10 euros, but quite good, so it's not a terrible deal.

Posted by , from Denver, CO, USA on 5 Jan. 2012

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5 out of 5

The hotel made me feel at home.

Pros: Close restaurants, Quiet
Excellent helpful staff. Great value for money and pleaant staff.

Posted by , from New York, NY on 3 Jan. 2012

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About the Best Western Crystal Palace Hotel

Location Via Nizza, 11, Turin, TO 10125

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Crystal Palace Hotel. For a fee, parking is available. This 4-star Turin hotel is smoke free.

  • 60 guestrooms or units
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Turin Intl. Airport (TRN) (18.1 km / 11.2 mi)
  • Train station: Turin Porta Nuova Station (0.3 km / 0.2 mi)
  • Metro station: Porta Nuova Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Crystal Palace Hotel offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. This Turin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

BWH Hotel Group in Italy advises that they will automatically enroll guests, who check in from June 1, 2020 - May 31, 2021, into the Stay Safe healthcare insurance program at no additional cost. BWH Hotel Group also advises that their program may cover benefits such as over the phone medical advice, healthcare assistance, return trip home, hospital expenses for treatments or urgent surgical procedures, and reimbursement in the case of forced prolonged stay. For full details of the program and what it covers, guests are recommended to contact the property.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 8 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Torino
  • Mercure Palace
  • Mercure Torino Crystal Palace
  • Mercure Torino Crystal Palace Hotel
  • Mercure Torino Crystal Palace Hotel Turin
  • Mercure Torino Crystal Palace Turin
  • Torino Palace
  • Mercure Hotel Turin
  • Best Western Crystal Palace Hotel Turin
  • Best Western Crystal Palace Turin
  • Best Western Crystal Palace
  • Best Crystal Hotel Turin
  • Best Western Crystal Palace Hotel Hotel
  • Best Western Crystal Palace Hotel Turin
  • Best Western Crystal Palace Hotel Hotel Turin

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.