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4.0 out of 5

"The hot water was only tepid! " More

By a verified traveller on Sat 25 Feb 2023

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Hotel Description

3-star hotel perfect for exploring Tyler

City center stay

Stay at this Tyler hotel and you'll be within half a mile (1 km) of Solar Eclipse April 8th 2024 and 2 miles (3 km) of Rose Rudman Park. Broadway Square Mall and CHRISTUS Mother Frances Hospital - South Tyler are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $158* Per night/room 21 Apr. - 22 Apr.

One king evolution family room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Tyler ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Tyler

Everyone (9) Couples (1) Family (3)
5 out of 5

Posted by on 24 Mar. 2024

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4 out of 5
The hot water was only tepid!

Posted by on 25 Feb. 2023

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5 out of 5

Posted by , from Daingerfield on 25 Jan. 2023

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5 out of 5

Posted by , from SACHSE on 11 Dec. 2022

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4 out of 5

Posted by , from Midland on 20 Aug. 2022

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5 out of 5

Posted by , from SAN ANTONIO on 28 Aug. 2021

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5 out of 5
Clean, friendly staff

Posted by on 18 May 2021

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Comment from Hotel Management

19 May 2021 by General Manager

Thank you for choosing the Hilton Garden Inn - Tyler. We are thrilled you had a 5 star stay.

3 out of 5

Posted by on 6 May 2021

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Comment from Hotel Management

19 May 2021 by General Manager

Thank you for choosing the Hilton Garden Inn - Tyler. We look forward to seeing you again!

4 out of 5
Room was clean but the shower head was clogged and water leaked everywhere, the water didn't drain, may be clogged. No, stir sticks to stir the sugar in the coffee.

Posted by on 16 Jul. 2019

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2 out of 5
Desk staff was great. Bed was terrible. Fire door (to stairs...I often walk) wouldn’t open. $12 for a $4 breakfast. Wouldn’t stay again

Posted by , from Tulsa on 1 Oct. 2018

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About the Hilton Garden Inn Tyler

Location 220 East Grande, Tyler, TX 75703

Property Features

Hilton Garden Inn Tyler offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Tyler. Self parking is free. This 3-star Tyler hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2009
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Tyler offers 125 air-conditioned accommodations with safes and coffee/tea makers. Select Comfort beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Tyler hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

The Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Pavilion Lounge - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 for adults and USD 7.95 for children
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Tyler
  • Hilton Garden Inn Tyler
  • Tyler Hilton Garden Inn
  • Hilton Garden Inn Tyler Hotel Tyler
  • Hilton Garden Inn Tyler Hotel
  • Hilton Garden Inn Tyler Hotel
  • Hilton Garden Inn Tyler Tyler
  • Hilton Garden Inn Tyler Hotel Tyler

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.