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Protea Hotel by Marriott Durban Umhlanga

3.0 star property
Family-friendly beach hotel with restaurant

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Photo gallery for Protea Hotel by Marriott Durban Umhlanga

Bar (on property)
Lobby lounge
Room, 2 Queen Beds, Partial Ocean View
Lobby lounge
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320
  • Place, Umhlanga Lighthouse
    ‪7 min walk‬
  • Place, Umhlanga Main Beach
    ‪10 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪11 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • Partial ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View

  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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4.4 out of 5, Excellent, 106 reviews
The price is CA $138
CA $158 total
includes taxes & fees
Mar 12 - Mar 13
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About the area

uMhlanga

Steps from the beach.Your stay at this uMhlanga hotel places you within a 10-minute walk of Oceans Mall and Whalebone Pier. Umhlanga Lighthouse and Umhlanga Main Beach are also within half a mile (1 km).

What's nearby

  • Oceans Mall - 2 min walk - 0.2 km
  • Umhlanga Lighthouse - 7 min walk - 0.6 km
  • Umhlanga Main Beach - 10 min walk - 0.9 km
  • Umhlanga Rocks Beach - 11 min walk - 1.0 km
  • Gateway Theatre of Shopping - 1 min drive - 1.5 km

Getting around

  • King Shaka Intl. Airport (DUR) - 19 min drive

Restaurants

  • ‪Cafe 1999 - ‬2 min walk
  • ‪African Roots Coffee - ‬5 min walk
  • ‪Tiger's Milk - ‬5 min walk
  • ‪Radisson Blu - ‬4 min walk
  • ‪Marco's - ‬2 min walk

About this property

Protea Hotel by Marriott Durban Umhlanga

Family-friendly beach hotel with restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Protea Hotel by Marriott Durban Umhlanga. You'll have access to the health club at a partner property. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star uMhlanga hotel.

  • 269 guestrooms or units
  • 15 levels
  • 2 buildings
  • Built in 1998
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Protea Hotel by Marriott Durban Umhlanga offers 269 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 43-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 383 reviews
The price is CA $133
CA $153 total
includes taxes & fees
Mar 15 - Mar 16
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Self parking on site (ZAR 55 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 205 for adults and ZAR 205 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Personal motorized watercraft
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (28 inches high)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 205 for adults and ZAR 205 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 125 (one-way), (from 1 to 15 years old)
  • Self parking fee: ZAR 55 per day
  • Late check-out fee: ZAR 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel
Protea Hotel Marriott Durban Umhlanga
Protea Umhlanga
Umhlanga Protea Hotel
Protea Hotel Umhlanga Rocks
Protea
Hotel Umhlanga
Protea Marriott Durban Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel
Protea Hotel by Marriott Durban Umhlanga Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel Umhlanga

Protea Hotel by Marriott Durban Umhlanga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 514 reviews
Rating 8 - Good. 179 out of 514 reviews
Rating 6 - Okay. 53 out of 514 reviews
Rating 4 - Poor. 19 out of 514 reviews
Rating 2 - Terrible. 10 out of 514 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashlen

Stayed 1 night in Nov 2025

10/10 Excellent

robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and restaurants nearby
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Well run hotel. Excellent stay... thank you.
Stayed 3 nights in Oct 2025

6/10 Okay

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at the hotel was excellent very central of all restaurants and the mall. The only disappointment was they didn't offer lunch and dinner available at the hotel restaurant on Saturday. So we had to eat somewhere else. But overall a very nice Hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

4/10 Poor

Werner

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The card door lock did not work on the first room I was given then moved to another room and this rooms card lock did not work as well. Maintenace came to attend to it, but it did not work for my entire stay and every time i wanted to enter the room i had to go down to reception and they had to accompany me to open the door.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

10/10 Excellent

Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Young

Stayed 1 night in Aug 2025

2/10 Terrible

Simangele

Stayed 1 night in Aug 2025

10/10 Excellent

Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Rooms were fantastic. Great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

nigel

Stayed 1 night in Jul 2025

10/10 Excellent

Carsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and new. Only thing missing are usb ports at the nightstands.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So accomodating!

Lovely, comfortable one night stay. Staff were very friendly and most accomodating. When they noticed my elderly mother with us, we were offered a more suitable room to accomodate her needs.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Moonchul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and friendly staff. Great breakfast. Would be nice if there was an in house restaurant and room service.
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay, great location. Friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Bharat, Watford

Stayed 1 night in Jun 2025

10/10 Excellent

Saadiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent excellent stay!! I cannot recommend this hotel enough. 1) amazing location 2) modern hotel, great decor and ambiance 3) spacious, well appointed rooms with all amenities 4) good housekeeping 5) great breakfast with staff who go above and beyond. Priced incredibly well for all the services and comfort on offer. Will definitely return
Stayed 3 nights in Jun 2025

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Hasina

Business traveller
Disliked: Cleanliness, staff & service
Really terrible stay
Stayed 1 night in May 2025

10/10 Excellent

GERY

Stayed 5 nights in Apr 2025