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Century Plaza Hotel & Spa

3.5-star property
1015 Burrard St, Vancouver, BC 1-855-887-0424
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4.1 out of 5
Very good!
See all 64 Travelocity Reviews

"Absolutely wonderful stay for our very large group with varied ages from 2 years and up! The staff was very knowledgeable going above and beyond with ... " More

By a verified traveller on Wed 18 Jul 2018

Points Of Interest

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Hotel Description

3.5-star Art Deco hotel near Orpheum Theater

Heart of Vancouver

Within a 10-minute walk of this West End hotel, you'll find Orpheum Theater and Robson Square. Vancouver Art Gallery and Pacific Centre Shopping Mall are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this Art Deco hotel. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the 24-hour fitness center, bar/lounge, and coffee shop.

Free WiFi, refrigerators

The 240 individually furnished guestrooms offer free WiFi and minibars. Flat-screen TVs come with cable channels, and other amenities include sitting areas and refrigerators.

Standard Studio Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$149* Per night/room 1 Jan. - 2 Jan.

Standard Suite, 1 Bedroom, Kitchen, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite (Top Floor with premium amenities)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Century Plaza Hotel & Spa ratings based on 64 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Century Plaza Hotel & Spa

Everyone (12)
4 out of 5

Great location for shopping and travelling around the city by foot or transit. Overall worth it.

Pros: Close restaurants, Free Internet, Quiet
Great location, pool and sauna downstairs, internet included, child friendly, spacious, clean rooms and great green policy. At times loud due to hospital next door (sirens 2x). I have stayed at this hotel approximately 5 times and we keep coming back because of the excellent price, green consciousness, hotel ammenities and friendly, helpful staff. Worth it.

Posted by , from British Columbia on 10 Jul. 2012

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2 out of 5

Room was nice. Service was not good.

Pros: spacious and clean room
Cons: poor staff service
The room was spacious and clean. However, the waiter at the restaurant was very rude to us. We patiently waited for our order to be taken and asked four different people. When the waiter finally came in, he was very rude to us and gave us an attitude. Also, there was a frontdesk lady whom I approached to see if I can quickly print my boarding pass out and she told me to go to the cafe and pay them $5. The staff at the cafe was nice enough to advise me that if I talk to the concierge, I can probably print it out for free. The funny part was that when the concierge helped me out, I was printing right from the computer in the front desk where the lady whom I had asked for help from in the beginning was.

Posted by on 3 Jul. 2012

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3 out of 5
On firat check-in we were given a room with no air cinditioning. It was giing to be cool that night, but no A/C means no air circylation. The hotel moved us immediately to another room, but the hot water xut off in the middle of a shower, and never came back.

Posted by on 2 Oct. 2019

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Comment from Hotel Management

5 Oct. 2019 by Sally Chen - Duty Manager

Please accept my apologies if we failed your expectation, and we will follow up all your concerns to ensure a better experience for your next visit.

4 out of 5

Posted by on 3 Jul. 2019

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4 out of 5

Posted by on 22 May 2019

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4 out of 5
The maid Tell us She do not do the dishes. I wear perfume She said she had allergies. OK that's fine with us But she made us feel a little unwelcome.

Posted by on 6 Sep. 2018

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Comment from Hotel Management

10 Sep. 2018 by CR

Thank you for staying with us and giving us your feedback. We service the kitchen dishes only upon departure but provide cleaning supplies to guests during the stay. We will coach our team to communicate properly so they do not come across rude, our apologies for the misunderstanding. Hope you enjoyed your stay and time in Vancouver!

5 out of 5
Absolutely wonderful stay for our very large group with varied ages from 2 years and up! The staff was very knowledgeable going above and beyond with whatever our request or needs. I had a miss communication with one of our six rooms reserved on booking. They not only gave me the number to correct it but also a name for them to ask for and handled it perfectly! Definately consider this hotel if you are in Vancouver...you will not be sorry! If I could, I would have given it an all star plus rating!

Posted by , from Texas on 18 Jul. 2018

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4 out of 5
Our room was large and comfortable, equipped with a kitchen, seating area, a king sized bed. The hotel is an older downtown high rise, near all the exciting restaurants, pubs, the museum, walking distance to the shore. Our room had a view of the city and the water, so the single negative (which really can't be fixed) is that the single-paned windows don't muffle sound. We overlooked the busy St. Paul's hospital and sirens ran all night long. Everything else was either fine or lovely, and I would stay there again (with earplugs!)

Posted by on 16 Jul. 2018

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1 out of 5

Booked king bed with sofa come bed and got 2 doubl

Staff were helpful, the hotel needs a renovation upgrading

Posted by on 18 Nov. 2017

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5 out of 5

Nice hotel in the city centre

Pros: Clean, the view, very central
Location: Easy to walk to everything in Vancouver from the hotel. Small grocery store nearby was great for a simple lunch.
We walked to the hotel from the city centre skytrain station, easy if you dont have too much luggage. Nice lobby. Onsite steak restaurant which we didnt try. Amazing city views from our 30th floor room. Small grocery store 1 block away where we had a quick lunch of soup and panini.

Posted by , from Palm Beach, Fl on 28 Aug. 2016

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About the Century Plaza Hotel & Spa

Location 1015 Burrard St, Vancouver, BC V6Z1Y5

Renovations + Closures

The following facilities are closed on Christmas Day (25 December) and New Year's Day (1 January):

  • Full-service spa

Property Features

Century Plaza Hotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Century Plaza Hotel & Spa. For a fee, parking is available. This Art Deco Vancouver hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 30 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1972
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (13.5 km / 8.4 mi)
  • Train station: Vancouver Waterfront Station (2.4 km / 1.5 mi)
  • Metro station: Burrard Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Century Plaza Hotel & Spa offers 240 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests can enjoy continental breakfast for a fee.

C|Prime Restaurant - This steakhouse specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Beyond Coffee - This coffee shop specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 30 per person (approximately)
  • Self parking fee: CAD 17 per night (in/out privileges)
  • Pet deposit: CAD 200.00 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Century Hotel Plaza
  • Century Plaza
  • Century Plaza Hotel
  • Century Plaza Hotel Vancouver
  • Century Plaza Vancouver
  • Hotel Century Plaza
  • Plaza Century
  • Century Plaza Hotel Spa
  • Century Plaza & Spa Vancouver
  • Century Plaza Hotel & Spa Hotel
  • Century Plaza Hotel & Spa Vancouver
  • Century Plaza Hotel & Spa Hotel Vancouver

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Vancouver-Hotels-Century-Plaza-Hotel-&-Spa.h19256-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.