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4.6 out of 5

"The staff was wonderful! Room was clean. Good covid protocol " More

By a verified traveller on Fri 12 Jun 2020

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Hotel Description

Hotel near Metropolis at Metrotown, connected to a shopping center in Burnaby

Metrotown stay

Your stay at this Metrotown hotel places you within 9 miles (15 km) of Port of Vancouver and Rogers Arena. Also within 9 miles (15 km) are Robson Street and Granville Island Public Market.

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $229* Per night/room 23 May - 24 May

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed with Sofa bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Everyone (4) Family (1)
5 out of 5

Posted by on 27 Jun. 2021

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5 out of 5
The staff was wonderful! Room was clean. Good covid protocol

Posted by , from Grand Forks BC on 12 Jun. 2020

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5 out of 5
The staff was really friendly and efficient! The room deposit for incidentals was only $1!!

Posted by on 20 Jan. 2020

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Comment from Hotel Management

7 Feb. 2020 by Scott J

Dear Guest, Thank you for your review and for choosing our hotel. We truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the Holiday Inn Express Metrotown in the near future. Best Regards, Scott J General Manager

4 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by GM

Dear Anonymous, Thank you for taking the time to leave a review. Glad to hear you enjoyed your stay with us! Hope to welcome you back again soon! Regards, Scott J

4 out of 5
Great to be so near to transit and Metrotown. Will stay again.

Posted by on 30 Dec. 2018

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About the Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Location 4405 Central Blvd, Burnaby, BC V5H4M3

Property Features

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel. Free self parking is available. This Burnaby hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Vancouver Rocky Mountaineer Station (9.3 km / 5.7 mi)
  • Metro station: Metrotown Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers 100 accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Holiday Inn Express Burnaby
  • Holiday Inn Express Vancouver-Metrotown
  • Holiday Inn Express Vancouver-Metrotown Burnaby
  • Holiday Inn Express Vancouver-Metrotown Hotel
  • Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
  • Vancouver-Metrotown Burnaby
  • Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
  • Holiday Inn Express Vancouver Metrotown (Burnaby)
  • Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel
  • "Holiday Inn Express Vancouver Metrotown (Burnaby) an IHG Hotel"

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.