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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property
Hotel near Metropolis at Metrotown, connected to a shopping center in Burnaby

Choose dates to view prices

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
Free daily buffet breakfast
Outdoor pool, sun loungers
1 bedroom, in-room safe, desk, soundproofing
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪2 min walk‬
  • Port of Vancouver
    ‪12 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, City View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(69 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Burnaby

Metrotown stay.Your stay at this Metrotown hotel places you within 9 miles (15 km) of Rogers Arena and Port of Vancouver. Also within 9 miles (15 km) are Vancouver Waterfront and Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 2 min walk - 0.2 km
  • Port of Vancouver - 12 min drive - 11.1 km
  • Rogers Arena - 15 min drive - 11.0 km
  • Canada Place Cruise Ship Terminal - 17 min drive - 12.3 km
  • Canada Place - 17 min drive - 12.3 km

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Steve's Poké Bar - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cactus Club Cafe Station Square - ‬3 min walk
  • ‪Tsujiri - ‬3 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Hotel near Metropolis at Metrotown, connected to a shopping center in Burnaby
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG was completed in December 2022.

This Burnaby hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

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CA $249 total
includes taxes & fees
Jul 1 - Jul 2
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Property amenities

Family friendly

  • Baby toys
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 921 out of 1310 reviews
Rating 8 - Good. 277 out of 1310 reviews
Rating 6 - Okay. 56 out of 1310 reviews
Rating 4 - Poor. 24 out of 1310 reviews
Rating 2 - Terrible. 32 out of 1310 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Very happy with everything. I only wish that the bathrooms had fans.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Alberto

Stayed 2 nights in Mar 2025

10/10 Excellent

Hoong Yan, Lynnwood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk representative, Maluk went above and beyond for us. The breakfast service staff were very attentive and kept the food replenished and cleaned the area constantly. We had a wonderful stay and will definitely go back again!
Stayed 2 nights in Mar 2025

8/10 Good

Dave, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient location, with all conveniences available nearby, and public transit to downtown literally across the street.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Wichuta

Stayed 3 nights in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory Stay at Hilton

I am perfectly happy with my stay at the Holiday Inn. The hotel is located in the prime area of Burnaby and there is a walkway to Metro Town. Driving into and out of the hotel was easy with clear signage. There are more than enough parking for guests. The room was in good condition, although the staff did not clean it up one day for no good reason. The swimming pool was well heated despite the cold outdoor temperature. The hotel also brought me the convenience of travelling light, they provided two desktop computers for use by guests with printer for my online boarding pass. (Personally I'd prefer not to take my laptop with me when I am on vacation.) They did not charge for local calls, unlike many competitors. Finally, the complimentary buffet breakfast provided many nutritious choices.
Stayed 6 nights in Mar 2025

10/10 Excellent

arik

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CARYLON, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express Burnaby Metropole exceeded our expectations. It was very secure tho in a very busy commercial section. For us we were 20-30 minutes from our appointments. Perfect
Stayed 12 nights in Mar 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean hotel located by the Skytrain. Breakfast was very good and had a nice daily variety. Breakfast staff and front desk staff were very friendly. The pool was too cold to enjoy. Our safe was broken and not functional when we arrived. They must not have checked the room for quality control before renting it out. After 3 complaints and 3 days it was finally fixed. I recommend not bringing valuables to the hotel if you need to secure it in a safe. I think the management might not care as much as the front line staff as they did not seem to take it seriously to rectify the situation in a timely manner. Good hotel that just needs to review quality control protocol and management accountability.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff and the easy access to my transportation needs: train and bus. Great location for shopping.
Stayed 4 nights in Mar 2025

8/10 Good

Jonah

Good location
Stayed 2 nights in Mar 2025

4/10 Poor

Elham

Travelled with family
Disliked: Staff & service, amenities
Too far from the free way. Rude receptionist. The check in time was 4 o’clock. I tried to check in at 3:45. She didn’t want to check me in because of 15 minutes early arrival! I was tired and didn’t like the way she welcomed us!
Stayed 2 nights in Mar 2025

2/10 Terrible

arun

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothiny
Stayed 1 night in Mar 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好!
Stayed 3 nights in Mar 2025

10/10 Excellent

Unchalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed by the Positive Changes!

After a year of not staying at your hotel due to pricing, I decided to return, as the rates seemed more reasonable this time. I’m so glad I did! My stay was truly enjoyable, and I wanted to take a moment to share my appreciation. From the moment I arrived, the staff was incredibly friendly and helpful. A special mention to Brandon at the front desk, who greeted us warmly and thoughtfully offered bottled water—a small but meaningful touch. Upon entering my room, I was pleasantly surprised to find room slippers, earplugs, and sanitizing wipes. The bed sheets and pillows were exceptionally soft and comfortable, making for a great night's sleep. One of the most impressive aspects of my stay was the hotel’s commitment to inclusivity. I truly admire that you employ staff with disabilities in the breakfast area and provide clear communication instructions at each table—this is both thoughtful and commendable. Breakfast was another highlight! In addition to the hot food options and my favorite Cinnabon buns, I loved the congee, fresh strawberries, blueberries, and the vegetable tray with dip. The variety was fantastic. When checking out, the front desk staff once again offered bottled water for our journey home—another thoughtful gesture that didn’t go unnoticed. A helpful tip for future guests: be sure to ask for the updated hotel map, which highlights local restaurants beyond the big chains in the mall. I also appreciate that the hotel provides a running map for the nearby pa
Stayed 2 nights in Mar 2025

2/10 Terrible

arik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude
Stayed 1 night in Mar 2025

10/10 Excellent

TANYA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was excellent. Maybe the breakfast Buffett can be a bit hotter as the lids are kept open so the food goes cold
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay, great location and very impressed with the hot breakfast, will definitely be our go to when visiting Burnaby!
Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend staying here! Friendly staff, clean rooms and block away from Metrotown mall.
Stayed 2 nights in Mar 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025