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Lonsdale Quay Hotel

4.0 star property
4-star ski hotel near Lonsdale Quay Market, connected to a shopping center
4-star ski hotel near Lonsdale Quay Market, connected to a shopping center
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Photo gallery for Lonsdale Quay Hotel

View from room
Lobby sitting area
Lobby
Lobby sitting area
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Stanley Park
    ‪9 min drive‬
  • Canada Place
    ‪15 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

8.6 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About the area

North Vancouver

Near the slopes.A stay at this Lower Lonsdale hotel places you within half a mile (1 km) of Lonsdale Quay Market and 3 miles (5 km) of Canada Place. Rogers Arena and BC Place Stadium are also within 3 miles (5 km).

What's nearby

  • Lonsdale Quay Market - 1 min walk - 0.0 km
  • Stanley Park - 9 min drive - 6.7 km
  • Canada Place - 15 min drive - 11.8 km
  • BC Place Stadium - 16 min drive - 13.1 km
  • Rogers Arena - 16 min drive - 13.1 km

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 48 min drive

Restaurants

  • ‪Tap & Barrel - Shipyards - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪JOEY Shipyards - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Caffè Artigiano - ‬4 min walk

About this property

Lonsdale Quay Hotel

4-star ski hotel near Lonsdale Quay Market, connected to a shopping center
WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 1798 square feet (167 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Art Deco North Vancouver hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Lonsdale Quay Hotel offers 70 accommodations with coffee/tea makers and bathrobes. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (CAD 30.12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cribs (infant beds) are available for CAD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 30.12 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 967 out of 1915 reviews
Rating 8 - Good. 564 out of 1915 reviews
Rating 6 - Okay. 229 out of 1915 reviews
Rating 4 - Poor. 88 out of 1915 reviews
Rating 2 - Terrible. 67 out of 1915 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Viola

Stayed 7 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel but no parking lot, just a parade which costs $28 a day in addition to hotel costs. Lobby is floors up. Received a 7 am phone call from the hotel and nobody knows why so didn’t appreciate being woken by that. Also mid shower the water got extremely hot, wasn’t safe temperature. When talking to front desk they just said sorry and will check it out. No discount offered.
Stayed 1 night in May 2025

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, with beautiful views of the city! Underneath the hotel there is a lovely market with so many options for food. The staff are quite welcoming as well!
Stayed 1 night in May 2025

10/10 Excellent

Jessica, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a fantastic location with plenty of delicious dinner spots nearby and absolutely amazing views. Our room was comfortable and had everything we needed for a relaxing stay. Would definitely stay here again!
Stayed 2 nights in Feb 2025

6/10 Okay

Joyce

Travelled with family

Unexpected Issues

The view is great and bed comfortable. We had problems getting parking. When we wanted to check out (about 9:00) there was no one at the registration desk so just left the key without any paperwork.
Stayed 1 night in May 2025

10/10 Excellent

Karen, Victoria

Stayed 1 night in May 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, the front staff were excellent, the room, quiet, comfortable I like it
Stayed 1 night in May 2025

8/10 Good

Toni-Lee, Penticton

Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Beautiful view of fhe harbor. There is entertainment everywhere. Lots of food and little shops to check out. No need to go anywhere when you are staying there.
Stayed 1 night in May 2025

8/10 Good

Joshua

Liked: Cleanliness
I stay often
Stayed 1 night in May 2025

10/10 Excellent

Joe christian

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
Stayed 1 night in May 2025

4/10 Poor

Shahrokh

Disliked: Property conditions & facilities
My name is Shahr and I was not informed that there (was) and is construction on progress. From 8:00 am to 5:00 pm there was banging all day. If there was information on that I would have booked my hotel reservation elsewhere. I asked from a housekeeping staff for two clean glasses and she could not understand my request and I had to go the front desk for my needs. I was told to purchase a tree day parking pass for my stay and I did so $87.00, at end of day two at 5:17 pm I received a citation for $82.00 for parking in the parking garage. SJ
Stayed 3 nights in May 2025

8/10 Good

Alyssa, Vancouver

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice rooms very pleasant staff I will get back
Stayed 5 nights in May 2025

8/10 Good

Mike

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location. Great to be at the market!
Stayed 1 night in May 2025

6/10 Okay

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room as always great. Front desk amazing the dining option is such a disappointment
Stayed 1 night in May 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice property. But not super clean in the room. Looking in the corners and cracks and crevices of the bathroom you will find soap scum, dust, hair, oil, etc. TV remote had dead batteries. You only get 1 discount breakfast (even if you have 2+ people), and its still very expensive from their restaurant. Great views from the room juliet balcony. Love the water and shipyard. And Lonsdale Quay offered some good food choices and nice small shops to visit in the morning!
Stayed 1 night in Apr 2025

10/10 Excellent

Roel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Beautiful room, great view of Vancouver, easy check in and checkout. Bed is a a little hard but comfortable. Pillows are made of foam chunks and not very comfortable. Paring was very pricey $28.
Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Apr 2025

10/10 Excellent

Angela and Joe

Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Stayed 3 nights in May 2025

8/10 Good

Tori

Stayed 1 night in Mar 2025