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Lonsdale Quay Hotel

3.5-star property
123 Carrie Cates Crt, North Vancouver, BC 1-855-887-0424
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4.0 out of 5
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See all 21 Travelocity Reviews

"There is a big market in the building, pretty close to bars restaurants and water and reasonably parking price " More

By a verified traveller on Mon 30 Dec 2019

Points Of Interest

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Hotel Description

3.5-star Art Deco hotel near Lonsdale Quay Market, connected to a shopping center

Oceanside stay

A stay at this Lower Lonsdale hotel places you within half a mile (1 km) of Lonsdale Quay Market and 3 miles (5 km) of Canada Place. Capilano Suspension Bridge and Pacific Coliseum are also within 6 miles (10 km).

Business services

This hotel features 3 coffee shops/cafés and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll find a restaurant and a bar/lounge onsite for dining and drinks, along with a 24-hour front desk.

Free Internet, flat-screen TVs

The 70 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi and free wired Internet. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$107* Per night/room 25 May - 26 May

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lonsdale Quay Hotel ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lonsdale Quay Hotel

Everyone (12) Couples (5) Family (4)
4 out of 5
Very good location. Mattress was too soft, needs to be a little firm.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by M

Dear Guest, Thank you for your nice review. We presently have updated and continue to update bedding where needed, thank you for your feedback. We hope to welcome you back soon! Best, Management Team Lonsdale Quay Hotel

4 out of 5

Posted by on 25 Mar. 2019

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Comment from Hotel Management

25 Apr. 2019 by M

Dear Guest, Thank you for your review. We hope to welcome you back! Best, Management Team Lonsdale Quay Hotel

4 out of 5

Convenient Central Location

Pros: Excellent location, acceptable accommodations and pricing.
Cons: I would have loved a suite with a jacuzzi; additionally the heater is pretty old, and lacks a thermostat, room to improve on that. Better service plz.
Location: Seabus terminal, bus hub, shopping, movie theater, restaurants, pharmacy and grocery, shiatsu massage, craft beer hall.
The location is top notch, you can take the seabus downtown, and a regular bus just about anywhere quite quickly. The seabus goes right to the train terminal, so you can get to and from the airport with no difficulty. I was a bit unimpressed with the hotel staff, who seemed at times confused about things like check in, stay duration, breakfast vouchers etc. The woman running the hotel restaurant was, however an exception and was very cordial. The hotel is actually the top two floors of a small market, so even though the hotel breakfast was pretty good, you'd probably bee better off just hitting the shops below.

Posted by , from Canmore on 21 Mar. 2017

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4 out of 5
There is a big market in the building, pretty close to bars restaurants and water and reasonably parking price

Posted by on 30 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by M

Dear Guest, We are so pleased that you enjoyed your stay and our wonderful location! We look forward to another opportunity to welcome you back! Best, Management Team Lonsdale Quay Hotel

5 out of 5
Next to the sea bus and nice location good restaurant and the market Q is nice

Posted by on 21 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by M

Dear Guest, We are so pleased that you enjoyed your stay and our wonderful location! We look forward to another opportunity to welcome you back! Best, Management Team Lonsdale Quay Hotel

5 out of 5
It was awesome. Very convenient to have the shopping and restaurants in the same building.

Posted by on 30 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by M

Dear Guest, Thank you for such a wonderful review. We are really happy that you found the location to be amazing. We look forward to welcome you back again! Best, Management Team Lonsdale Quay Hotel

4 out of 5
Location was very convenient, just a quick ride on the Seabus and you are back downtown. Plenty of shops and places to eat around the hotel also and the view across the water was awesome.

Posted by on 4 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Farah Steen

Dear Guest, Thank you for your wonderful review. We hope to welcome you back! Best, Management Team Lonsdale Quay Hotel

5 out of 5
Everything. Close to market and water. Easy walk. Rooms were great,

Posted by on 13 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by M

Dear Guest, Thank you for your kind review. We strive to do our best and were really happy that you enjoyed your stay with us and hope to welcome you back soon! Best, Management Team Lonsdale Quay Hotel

4 out of 5
There were three events in the area, that were all very loud and went on until 1:00 in the morning. I was unable to sleep.

Posted by on 23 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Farah Steen

Thank you for staying with us. We appreciate your feedback!

3 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Farah Steen

Thank you for staying with us. We appreciate your feedback!

About the Lonsdale Quay Hotel

Location 123 Carrie Cates Crt, North Vancouver, BC V7M3K7

Property Features

There's a restaurant on site, as well as 3 coffee shops/cafés and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1800 square feet (167 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Lonsdale Quay Hotel. For a fee, parking is available. This 3.5-star North Vancouver hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • 3 coffee shops
  • 1800 sq ft of conference space
  • 167 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (26.5 km / 16.5 mi)
  • Property shuttles: Ski shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lonsdale Quay Hotel offers 70 accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in November 2018.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

MIX - Overlooking the ocean, this restaurant serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

As a precautionary measure against COVID-19, property management is implementing additional disinfection practices throughout the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 20 per night
  • Refrigerator fee: CAD 10.00 per stay
  • In-room microwave fee: CAD 10.00 per stay
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lonsdale
  • Hotel Lonsdale Quay
  • Lonsdale Hotel
  • Lonsdale Quay
  • Lonsdale Quay Hotel
  • Lonsdale Quay Hotel North Vancouver
  • Lonsdale Quay North Vancouver
  • Quay Hotel
  • Lonsdale Quay Hotel Hotel
  • Lonsdale Quay Hotel North Vancouver
  • Lonsdale Quay Hotel Hotel North Vancouver

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.