"Great facilities and location. Really friendly and helpful staff. Restaurant had great breakfasts! Only problem was a faucet issue where only hot wa ... " More
Within a 10-minute walk of this Downtown Vancouver hotel, you'll find Vancouver Waterfront and Canada Place. Canada Place Cruise Ship Terminal and Robson Street are also within half a mile (1 km).
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
28 Dec. 2022 by Director of Front Office
Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future.
24 Dec. 2022 by Front Desk
Hi Amanda, Thank you for leaving us a review, we are saddened to hear about your issues with the faucet and our toilet. We hope next time we will be able to impress you better. Thank you for staying at the Pinnacle Hotel Harbourfront and we welcome you back again soon!
2 Sep. 2022 by Michael
Greetings,Thank you for choosing Pinnacle Hotels, and for taking the time to fill out our survey. Your valuable input will be shared with our team, and will help us to continue to improve and provide great service for our guests. We hope to have you back again in the near future.
11 May 2022 by Ciara
Dear Margaet, Thank you for sharing your experience about your stay. We are disappointed that we fell short during your time with us. Please accept our sincerest apologies, and rest assured this is not the level of quality on which we normally pride ourselves. We are sorry that we did not have the opportunity to speak with you before your departure. If you would like to discuss your experience in further detail please do not hesitate to contact us directly. Thank you for choosing Pinnacle Hotels. Warm Regards, Ciara Murphy Assistant Front Office Manager
18 Jul. 2021 by .
Thanks for staying with us. We appreciate your feedback!
14 Mar. 2023 by Jas
Dear Frances,Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are glad that liked our location. We are disappointed to learn about your experience with our staff and cleanliness. Please accept our sincerest apologies, and rest assured this is not the level of quality on which we normally pride ourselves. We do hope that in the future we have the opportunity to welcome you back, please don't hesitate to contact us for further follow up.Thank You ,Jas K Night Manager
12 Feb. 2023 by Aki
Dear Ricardo,Thank you for staying with us and posting a review. We are happy to know that you enjoyed your stay with us. We look forward to welcoming you back in the futureRegards,Ashok Kumar
Pinnacle Hotel Harbourfront offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 24004 square feet (2230 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Pinnacle Hotel Harbourfront. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge
Self parking (surcharge)
Pinnacle Hotel Harbourfront offers 442 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
P2b bistro and bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.