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4.3 out of 5

"We had a beautiful view of the harbor and the room was delightful. The staff was very friendly and helpful when trying to find restaurants or places ... " More

By a verified traveller on Sat 11 Aug 2018

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Hotel Description

4-star eco-friendly hotel near Robson Street

Oceanside stay

Within a 10-minute walk of this Coal Harbour hotel, you'll find Robson Street and Canada Place. Vancouver Convention Centre and Granville Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and concierge services and free newspapers are also offered.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 442 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Other amenities include room service, premium bedding, and free newspapers.

Room, 2 Double Beds, Patio

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$168* Per night/room 1 Dec. - 2 Dec.

City Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Room, 1 King Bed (Cityside)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pinnacle Hotel Harbourfront ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pinnacle Hotel Harbourfront

Everyone (15) Couples (4) Family (3)
3 out of 5
Nice views but the rooms had soiled furniture and the elevators were very slow. Food and service was good

Posted by on 11 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Nakul

Dear Guest, Thank you for staying with us, and for taking the time to submit a review. We are happy to see that you enjoyed the view from your room. Your valuable input will be shared with our team, and will help us to continue to improve and provide great service for our guests. We are currently renovating our elevators to serve you better. We hope to have you back again in the near future. Thank you, Nakul Hegde Assistant Front Office Manager

4 out of 5
Very good and clean .the location is Very accesible to transportation and tourist spots

Posted by on 6 Mar. 2019

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Comment from Hotel Management

11 Mar. 2019 by Guest Services

Good Morning, Thank you for staying with us and leaving your review. We look forward to welcoming you back in the future. Kind Regards,

4 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

14 Oct. 2019 by Deirdre

Dear guest, thank you for your review. We hope that you will consider us again for the future. Warmest regards, Hotel Management

5 out of 5
Best perks: incredible views, privacy, balcony. Downside: parking fees and lack of restaurants within walking distance.

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Joshua Khamala

Dear Traveler, Thank you for providing us with your positive review regarding your stay with us. We are happy that you enjoyed the room and hotel in general. We apologise regarding parking - we have actually the lowest parking rates on the Bayshore area, besides the convention centre. AS for restaurants, they are plenty of restaurants around the hotel just to name a few - cactus club by the water, showcase across the street at the Marriott and Chewie's a block from us. Thanks

5 out of 5
Beautiful Harbor view. They have free bike rentals. Super helpful and friendly staff. The location couldn't be more perfect walking distance to Stanley Park, Gastown & so much more. Right on the Vancouver Sea Wall biking/walking path.

Posted by on 9 Apr. 2019

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5 out of 5
Booked 4 nights water front room. The LOCATION TO DIE FOR!!! So my review based on the location. The best you can get for the money! We walked to all the restaurants downtown. Gas town 5 min walk. Everything else 1 min walk. Rooms were clean. Will definitely come back here. On the other hand if the hotels around this area 20% more expensive I would spend the extra money. But for 50% more this place is 5stars

Posted by on 8 Feb. 2019

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4 out of 5
Alex, the Concierge was the best. She was beyond helpful! She knows Vancouver and provided intimate details of sites to see to places to eat. We witnessed Alex graciously assist each person with a smile on her face the entire time. The only concern we had was with the service at the restaurant. It was too slow.

Posted by on 5 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Guest Services

Good Morning and thank you for your review. We are happy to hear your feedback especially with regards to Alex, we are lucky to have her. I am sorry to hear your experience in the restaurant was not up to par and will pass your feedback onto P2B directly. Kind Regards,

3 out of 5
I thought the hotel was decent. The room itself was standard. I did have a great view of the harbor, which was nice. For some reason the room had very loud noises. The fridge was very loud as well some other noises coming from what seemed to be the fan, even though it wasn't even on. Also, for some reason we got a knock at the door at 2:45 in the morning from housekeeping, saying we ordered toothpaste from them. This person kept on knocking, i thought i was dreaming at first. Anyway, i brought it up to the front desk to see what it was about, and her response was "that doesnt usually happen". I didnt know what to say next. It also had complimentary bikes. That was nice. Overall it was a ok experience, but dont think i will be coming back. Sorry.

Posted by , from San Francisco on 24 Oct. 2018

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Comment from Hotel Management

31 Oct. 2018 by Nakul

Dear Daniel, Thank you for staying with us, and for taking the time to submit a review. We appreciate your valuable feedback, and we take our guests comments and concerns seriously. Please be sure that your comments will be passed on to the concerned departments for investigation. We are disappointed to hear that your stay with us did not meet your expectations. We hope you give us another chance to serve you. Thank you, Nakul Hegde Assistant Front Office Manager

5 out of 5
We had a beautiful view of the harbor and the room was delightful. The staff was very friendly and helpful when trying to find restaurants or places to shop.

Posted by , from Vancouver BC on 11 Aug. 2018

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5 out of 5
Great location for food,drink and tourist activities. Love the views from our room!

Posted by on 17 Jul. 2018

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About the Pinnacle Hotel Harbourfront

Location 1133 Hastings St W, Vancouver, BC V6E3T3

Property Features

Pinnacle Hotel Harbourfront offers its guests an indoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 24004 square feet (2230 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Pinnacle Hotel Harbourfront. Parking is available for a fee. This 4-star Vancouver hotel is smoke free.

  • 1 building
  • 442 guestrooms or units
  • 19 levels
  • 24004 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (14.5 km / 9 mi)
  • Train station: Vancouver Waterfront Station (0.8 km / 0.5 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pinnacle Hotel Harbourfront offers 442 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

P2b bistro and bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 35.00 per accommodation, per stay
  • Maximum 2 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14 and CAD 31 per person (approximately)
  • Self parking fee: CAD 29 per night
  • Valet parking fee: CAD 35 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night
  • Pet fee: CAD 35.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbourside Hotel Vancouver
  • Renaissance Harbourside
  • Renaissance Harbourside Hotel
  • Renaissance Harbourside Hotel Vancouver
  • Renaissance Hotel Harbourside
  • Renaissance Vancouver Harbourside
  • Pinnacle Hotel Harbourfront Vancouver
  • Renaissance Vancouver Hotel Harbourside
  • Vancouver Harbourside
  • Vancouver Hotel Harbourside
  • Pinnacle Hotel Vancouver Harbourfront
  • Pinnacle Hotel Harbourfront
  • Pinnacle Vancouver Harbourfront
  • Pinnacle Harbourfront
  • Renaissance Vancouver
  • Vancouver Renaissance
  • Pinnacle Harbourfront Vancouver
  • Pinnacle Harbourfront
  • Pinnacle Hotel Harbourfront Hotel
  • Pinnacle Hotel Harbourfront Vancouver
  • Pinnacle Hotel Harbourfront Hotel Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.