Nice folks, beautiful property. Most of our stay we were the only guests. Hosts are not in site, which I find creepy. We had to go to a sister property to have breakfast one day. Communication with hosts was inconsistent. Smoke alarms were removed for testing and ours was not replaced until the following day. Didnât provide enough in-room coffee and since they were not on site, this couldnât be remedied. No closet in our room so it was crowded. Noises in the walls at night. Lots of sirens given proximity to hospital. Breakfasts were good. Parking was problematic and confusing.
The staff went out of their way to communicate and made everything perfect for the arrival. This included me coming a little bit earlier and then letting me store my bags. The room was just perfect and close to everything on Broadway
Would not hesitate to stay again and recommend to others
My husband and I stayed here for one night when we were in town for a company Christmas party. Excellent location convenient to downtown and public transit, clean room, beautiful area, and great staff - we showed up at 10:01am (breakfast ends at 10am) and the staff kindly served us, even insisting on making a hot breakfast! Easy check in and check out and great value compared to hotels.
We were able to book a room here last minute when we were in town for the Taylor Swift concert!
We came by early to see if we could drop our bags off and were delighted to be able to check in early.
It was so nice to have a chance to rest after our travels and freshen up before the concert that night.
The staff were so friendly and sweet and brought us special goody bags!!
Thanks for making our trip to Vancouver so special!