"Instruction by Google Map got me there easily. Quiet neighborhood. Rooms clean & bed was extremely comfortable. Late night and last minute check-in
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Your stay at this Gorge -Tillicum Area hotel places you within 2 miles (3 km) of Government Street and Save-On-Foods Memorial Centre. Victoria Conference Centre and Royal BC Museum are also within 3 miles (5 km).
Renovated in 2022
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. A free area shuttle, a free shopping center shuttle, and laundry facilities are also offered.
Robin Hood Inn & Suites ratings based on 10 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Robin Hood Inn & Suites
Everyone (5)Couples (2)Family (4)
5 out of 5
Posted by Robert on 8 Mar. 2023
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Comment from Hotel Management
7 Apr. 2023
by Pink
Thank you so much for taking the time to share your five-star experience with us. We're thrilled to hear that you had such an enjoyable stay and that everything met your expectations.We take great pride in providing exceptional service and amenities for our guests, and we're delighted to know that our efforts have been recognized. Your positive feedback is a true motivation for our team, and we're grateful for your kind words.It was a pleasure to have you as our guest, and we hope to welcome you back again soon. Please don't hesitate to contact us if there's anything we can do to make your next stay even more enjoyable.Thank you again for choosing us and for your wonderful review.
5 out of 5
Posted by Erika on 25 Feb. 2023
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Comment from Hotel Management
22 Mar. 2023
by Pink
Thank you for taking the time to leave a review of your recent stay at Robin Hood Inn & Suites. We're delighted to see that you gave us a perfect rating of 5 out of 5!We're glad to hear that you had a great experience with us, and we hope that you found our property to be comfortable, clean, and well-appointed. We appreciate your support and are grateful for your positive feedback.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to Robin Hood Inn & Suites soon!
4 out of 5
Posted by Kathryn on 6 Nov. 2022
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Comment from Hotel Management
17 May 2023
by Pink
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!
4 out of 5
An older hotel, but well kept & clean. I was disappointed there was no coffee maker in the room and no breakfast available on site - apparently covid related. However, the hotel did offer the option to have coffee/breakfast ordered & delivered from a limited menu for no charge for the meal, but a fee for delivery. I do like a cup of coffee when I wake up, so didn’t like not having that option.
That said, the beds and pillows were sooo comfortable I’d stay there again just for the great sleep I had!
Posted by a verified traveller on 12 Oct. 2020
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Comment from Hotel Management
13 Oct. 2020
by Pink
Hello,
Thank you so much for taking the time to write and share your stay experience! The entire hospitality team is delighted to learn your stay experience and would like to explain a little bit.
We are an older hotel as we were built in 1963, every day. We work hard to maintain the building and ensure our guests feel safe and comfortable staying with us.
We take away the coffee brewer to reduce the spread of COVID-19. The cleaning method is complex, and we want to provide a safe environment for our guests.
Our breakfast used to be complimentary and available in the Great Room. Due to the COVID-19 pandemic, we had to suspend the complimentary breakfast. After trying a few methods, we found room service breakfast is the safest for our guests.
Thank you for mentioning that the beds and pillows. Our luxurious craftsmanship of Stearns & Foster mattress provides great sleep! Another 5 hotel in Victoria provides the same mattress, but it is only available on their VIP floor.
Thank you again for staying with us, and we hope you would stay with us again in the future!
Sincerely,
5 out of 5
From the moment of our arrival at the Robin Hood Inn & Suites, to the time of our departure 18+ days later, we truly experienced the absolute pleasures of being with people who treated us like family instead of just a room number with a credit card attached...
The Staff beginning with their Manager Sam, all specialized in emphasizing the personal service & qualities lacking in most of the larger Hotel conglomerates... Their dedication to making your stay special extends far beyond the little nuances we have come to expect as the norm at most of the other Hotel chains, from their Shuttle service, morning breakfasts, on site laundry, to the daily greetings with your name attached each & everyday of our visit there, made our living there more like a home, than a stopover on an empty road...
Yes, the eighteen days went by far too quickly, leaving us somewhat saddened that we could not stay their a wee bit longer...
Thank You Sam, & everyone of your Staff for making this part of our journey so incredibly amazing!
Posted by a verified traveller on 12 Oct. 2019
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Comment from Hotel Management
12 Oct. 2019
by Sam K General Manager
You are most welcome. On behalf of the entire Robin Hood hospitality team, thank you for the privilege to be at your service. We are delighted that you enjoyed your stay. Your writing about your stay experience is without a doubt, one of the most appreciated reviews that our team has read. You made us blush. The happy memories of your visit to Victoria will only get better with a return trip to our city.. We'd love to be at your service once again. Cheers!
5 out of 5
Posted by Melody on 3 Jan. 2023
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Comment from Hotel Management
18 Apr. 2023
by Pink
Thank you for your 10 out of 10 review! We're thrilled to hear that you had a fantastic stay with us and that we were able to meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
5 out of 5
Instruction by Google Map got me there easily. Quiet neighborhood. Rooms clean & bed was extremely comfortable. Late night and last minute check-in. Good price for the area.
Posted by Wendy on 5 Sep. 2022
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Comment from Hotel Management
17 May 2023
by Pink
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our location convenient and that Google Maps provided accurate directions. It's great to know that you enjoyed the quiet neighborhood and found our rooms to be clean and the beds extremely comfortable.We understand that late-night and last-minute check-ins can sometimes be challenging, and we're glad that we were able to accommodate you seamlessly. We strive to provide competitive pricing while maintaining the quality of our accommodations.We appreciate your positive feedback and hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please feel free to reach out to us.
5 out of 5
It is very near the Galloping Goose bike trail which made it easy to access from downtown and the ferry.
Posted by James on 11 Jul. 2022
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Comment from Hotel Management
4 Aug. 2022
by Pink
Thanks so much for taking the time to write and post your stay experience. The entire hospitality team is delighted to hear from you. We are the gateway to the Victoria Resort Experience, providing the best value to our guests, including complimentary e-bike, kayak, stand-up paddle boarding, and courtesy shuttle service. Stay Real, Stay with us.
5 out of 5
The Great room was amazing, all the staff very friendly and helpful. Best inn I have ever stayed at.
Posted by a verified traveller on 27 Jan. 2020
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Comment from Hotel Management
27 Jan. 2020
by Daisuke
Thank you for rating us 5 out of 5. It was our pleasure being at your service. We are really glad you enjoyed the Great Room. If you have another chance to visit Victoria, please choose Robin Hood Inn & Suites again.
Best Regards,
5 out of 5
The staff here are sooooo nice! Honestly, I've never had such awesome hospitality in all my travels! Also, the beds are as comfortable as advertised, and the food is great. No complaints!
Posted by a verified traveller on 27 Oct. 2019
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Comment from Hotel Management
30 Oct. 2019
by Sam K General Manager
Thank you for writing and posting about your stay experience with us. It is very nice to read that what impressed you the most was our team service and the great sleep that you enjoyed. We understand that 5 STAR premium amenities are appreciated by everyone. And that is why we chose to invest in the luxury and craftsmanship of the Stearns & Foster beds, Eden Textile Opulence Collection of linens and pillows and we are the only hotel on Vancouver Island that offers 100% Egyptian Cotton Towels. That is also why our continental breakfast is made from premium quality ingredients baked fresh every morning. Thank you for staying with us and we hope that we have the privilege to be at your service again soon.
Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An area shuttle within 3 kilometers and a roundtrip airport shuttle (available on request) are free. A library, a terrace, and tour/ticket assistance are also featured at the eco-certified Robin Hood Inn & Suites. The hotel can provide concierge services and a complimentary grocery shopping service. Limited free parking is available on a first-come, first-served basis. A complete renovation of Robin Hood Inn & Suites was completed in January 2022. This Victoria hotel is smoke free.
55 guestrooms or units
3 levels
Built in 1963
Continental breakfast (free)
Charging station for electric cars
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Grocery service (free)
Library
Terrace
Garden
Outdoor picnic space
Computer for guest use
Fireplace in lobby
Television in lobby
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Free area shuttle
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Parking (limited spaces)
Transport
Property shuttles: Free airport shuttle, area shuttle within 3 kilometers, cruise terminal shuttle, ferry terminal shuttle, shopping center shuttle, and bus station shuttle
Parking: Free self parking
Room Amenities
Robin Hood Inn & Suites offers 55 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Victoria hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Sitting area
Pillowtop beds
Television
Digital channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Pillow options
Housekeeping (daily)
Long distance calls (free)
Local calls (free)
Hair dryer
Slippers
Toiletries (free)
Telephone
Iron and ironing board available
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor
Toothbrush and toothpaste available
Food & Drink
Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 19
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the cruise terminal, ferry terminal, and airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Robin Hood Inn & Suites offers transfers from the cruise terminal, ferry terminal, and airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 5 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: CAD 30 per pet, per night
Only dogs are allowed
Maximum 2 per room (weight limit: 40 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Children stay free
Parking height restrictions apply
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 5
Debit cards not accepted
Staffed front desk
Smoke detector
Grey water recycling system
Car not required
Children stay free 11
Pets cannot be left unattended
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Masks are compulsory at the property
Reservation is not required for facilities onsite
Food service has been amended for enhanced safety
Restricted number of spaces per unit
Number of spaces per unit - 1
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Comprehensive recycling policy
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 30 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Robin Hood Motel
Robin Hood Motel Victoria
Robin Hood Victoria
Robin Hood Inn & Suites Hotel
Robin Hood Inn & Suites Victoria
Robin Hood Inn Victoria
Robin Hood Victoria
Hotel Robin Hood Inn & Suites Victoria
Victoria Robin Hood Inn & Suites Hotel
Hotel Robin Hood Inn & Suites
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Robin Hood Inn Suites
Robin Hood Motel
Robin Hood Inn
Robin Hood
Robin Hood Inn & Suites Hotel Victoria
You should know
Up to 5 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
