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Grand Hotel Mercure Biedermeier Wien

4.0 star property
4-star eco-certified hotel near Vienna State Opera

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Photo gallery for Grand Hotel Mercure Biedermeier Wien

Terrace/patio
Exterior
Privilege, Room, 1 King Bed
Reception
Suite, 1 Double Bed (Bidermeier)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service

Explore the area

Map
Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030
  • Belvedere
    ‪13 min walk‬
  • St. Stephen's Cathedral
    ‪16 min walk‬
  • Vienna State Opera
    ‪19 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds (Bidermeier)

Classic Twin Room, 2 Single Beds (Bidermeier)

Classic Twin Room, 2 Single Beds (Bidermeier)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed (Bidermeier)

Classic Room, 1 Queen Bed (Bidermeier)

Classic Room, 1 Queen Bed (Bidermeier)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Mezzanine

Standard Room, 2 Single Beds, Mezzanine

Standard Room, 2 Single Beds, Mezzanine

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed (Bidermeier)

Suite, 1 Double Bed (Bidermeier)

Suite, 1 Double Bed (Bidermeier)

  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed (Bidermeier)

Classic Room, 1 Single Bed (Bidermeier)

Classic Room, 1 Single Bed (Bidermeier)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, Multiple Beds, Mezzanine (Quite)

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, Multiple Beds, Mezzanine (Quite)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the area

Vienna

City center retreat .Your stay at this Landstraße hotel places you within 2 miles (3 km) of Vienna State Opera and Belvedere. St. Stephen's Cathedral and Hofburg Imperial Palace are also within 2 miles (3 km).

What's nearby

  • Belvedere - 13 min walk - 1.1 km
  • Prater - 14 min walk - 1.2 km
  • St. Stephen's Cathedral - 16 min walk - 1.4 km
  • Stephansplatz - 16 min walk - 1.4 km
  • Vienna State Opera - 19 min walk - 1.6 km

Getting around

  • Rochusgasse U-Bahn - 3 min walk
  • Vienna Mitte Station - 6 min walk
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • ‪Heunisch & Erben - ‬2 min walk
  • ‪Wiki Wiki Poke - ‬1 min walk
  • ‪Cafe Zuckergoscherl - ‬2 min walk
  • ‪Franz Felber & Co. - ‬1 min walk
  • ‪JuJu - Korean Café - ‬2 min walk

About this property

Grand Hotel Mercure Biedermeier Wien

4-star eco-certified hotel near Vienna State Opera
Grand Hotel Mercure Biedermeier Wien offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A library, a terrace, and multilingual staff are also featured at the eco-certified Grand Hotel Mercure Biedermeier Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 198 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1816
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Grand Hotel Mercure Biedermeier Wien offers 198 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hungarian, Italian, Romanian, Spanish, Turkish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children 11 years old and younger stay free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 11 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Mercure
Grand Hotel Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Mercure Biedermeier Wien
Grand Mercure Biedermeier Wien Vienna
Hotel Mercure Grand
Hotel Mercure Grand Biedermeier
Accor Grand Hotel Biedermeier Wien
Grand Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Hotel
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Hotel Mercure Biedermeier Wien Hotel Vienna

Grand Hotel Mercure Biedermeier Wien Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1003 reviews
Rating 8 - Good. 379 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Heidy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good: Location is near train station. Hofer supermarket and Chinese food are near the hotel entrance. Staff are nice and polite. Bad: Older hotel. We killed many bugs in our one night stay. I was so afraid the bugs would go into our luggages!!! Handsoap in the restroom was empty.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Jutta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little dated, but everything in the room was spotless and worked well. I liked the firm mattress, but the pillows and duvets were very flimsy. Breakfast was good and had lots of options, even for the picky eaters in our group.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A tired worn hotel

Although the staff was extremely friendly, it doesn‘t make up for the fact that this hotel needs an update and make-over. The general atmosphere reminds you of a good hotel in the late 80s. There are some nice updates (like the nespresso machine), but in general, the rooms are frayed at the edges.
Stayed 3 nights in Jan 2025

8/10 Good

Robert Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Vienna central station for train to the airport. Convenient and walkable to many Vienna attractions. Hotel very clean and comfortable with very helpful staff and excellent buffet breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great mini break

Three night stay , absolutely wonderful , loved everything about it . Staff so friendly and professional , bedroom cosy and comfy and everywhere immaculately clean, breakfasts delicious . Very good value so don’t expect top notch modern bathrooms , but the whole stay was such a treat . Right near the station for the airport train and underground directly to the centre , although we enjoyed the walk - not far. Throughly enjoyed ourselves .
Stayed 3 nights in Jan 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Dated building, and elements of the otherwise lovely room were a bit shabby (surface chipping on side table, lamp that was broken and held [badly] together with tape, floppy shower head). Daily cleaning was excellent. Poor ventilation in breakfasting meant our clothes tank of cooking smells which is not acceptable! Floor staff were very pleasant and helpful. Good central location close to CAT transport and places of interest.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
This is a charming boutique hotel with very cozy rooms, very clean, with everything you need for your stay. The hotel is very close to the main street of Vienna - Kartnerstrasse and we walked every day from the hotel to the city center. And there are so many shops around the hotel… We have spent amazing time!
Stayed 5 nights in Dec 2024

2/10 Terrible

Rifat

Stayed 1 night in Dec 2024

10/10 Excellent

Walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and friendly
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within reasonable walking distance from the old town and taxis are readily by just asking at reception. They have a sensible attitude towards housekeeping and the rooms and common areas are kept clean. Our only one issue was that the restaurant and bar were closed on Christmas Eve owing to a private party. We had not been advised of this and it left us in quite a predicament.
Stayed 4 nights in Dec 2024

6/10 Okay

Alexandra, München

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Zoltan

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Easy check in, nice location convenient to public transportation options.
Stayed 5 nights in Dec 2024

10/10 Excellent

Denise

Stayed 2 nights in Dec 2024

2/10 Terrible

Utku

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!!

Cozy hotel, convenient, friendly staff, clean, and a great breakfast buffet.
Stayed 4 nights in Dec 2024

4/10 Poor

Sevinj

Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness

Expensive for small rooms

Room very small, positioning of shelving behind head a strange choice as had to arrange pillows to prevent banging head while resting. Housekeeping noisy from early so no chance of a lie in, and knock repeatedly despite the fact we said we did not need Housekeeping to reception. Expensive stay for what it is, not value for money
Stayed 2 nights in Dec 2024

2/10 Terrible

Petra

Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed in this hotel a few times and it used to be ok. But now this hotel is falling apart. The heat in my room didn’t work. First, they gave me an electric heater instead, but I was worried about fire hazard, as the heater could only be on or off without temperature regulator. So they moved me to a different room, which took forever as the heat didn’t work in several other rooms either, so they had to find one where it actually worked. The bathrooms need to get renovated as well. I almost cut myself with a metal piece when trying to regulate the water temperature in the shower. It also seems like the rooms aren’t getting cleaned thoroughly anymore either, they were very dusty and the water glasses were completely dirty and disgusting. I asked for a price reduction because of the heat issue but they weren’t willing to do that. This was certainly the last time I stayed at this hotel. For $250 a night I expect more. Very disappointing.
Stayed 2 nights in Dec 2024