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Hotel Caroline

3.0 star property
3-star hotel near Vienna Christmas Market

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Photo gallery for Hotel Caroline

Minibar, in-room safe, desk, soundproofing
Spa
Balcony
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

View in a map
Gudrunstraße 138, 1100 Wien, Vienna, Vienna, 1100
  • Place, Swiss Garden
    ‪14 min walk‬
  • Place, Belvedere
    ‪17 min walk‬
  • Place, Naschmarkt
    ‪5 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(32 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Vienna

Favoriten stay.Your stay at this Favoriten hotel places you within 3 miles (5 km) of Vienna Christmas Market and Schönbrunn Palace. Vienna State Opera and Hofburg Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Swiss Garden - 14 min walk - 1.3 km
  • Belvedere - 17 min walk - 1.5 km
  • Karlsplatz - 5 min drive - 2.8 km
  • Vienna Music Society - 5 min drive - 3.5 km
  • Naschmarkt - 5 min drive - 3.5 km

Getting around

  • Laxenburger Straße/Gudrunstraße Tram Stop - 2 min walk
  • Vienna Central Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Cezve Cafe - ‬6 min walk
  • ‪Günay Restaurant - ‬5 min walk
  • ‪Falafilo Imbiss - ‬6 min walk
  • ‪Castillo - ‬6 min walk

About this property

Hotel Caroline

3-star hotel near Vienna Christmas Market
Hotel Caroline offers its guests a sauna and a fitness center. WiFi is free in public spaces. Hotel Caroline also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Vienna hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 5 levels
  • Built in 1892
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Caroline offers 76 accommodations with minibars and safes. This Vienna hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

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  • Free WiFi
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The price is CA $142
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 9.50 per person

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 18.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Self parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Caroline Vienna
Hotel Caroline
Hotel Caroline Vienna
Hotel Caroline Hotel
Hotel Caroline Vienna
Hotel Caroline Hotel Vienna

Hotel Caroline Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 594 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MIKYOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

MASAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7th Visit to Vienna

5 minutes to U1 Kepler Pl. Very convenient location & quiet. Excellent breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the outskirts of Vienna

Lovely hotel, great location for trams and buses into the heart of Vienna. Fabulous pizza restaurant next door.
Bus stop right outside the hot
Very comfortable rooms
Spotlessly clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Anoop

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, property conditions & facilities
The room was modern and clean, so it was a good value. The front desk staff was helpful with giving directions for using public transportation to get to attractions. I would stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Lucjan

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2025

8/10 Good

Anna, Purchase

Liked: Cleanliness, property conditions & facilities
It’s a very good hotel and the receptionist is wonderful! The location is ok and you can take U1 by walking 5 min. I requested for a quiet room and was very good. Breakfast is good and it’s a good bargain.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful front desk staff & nice, simple accommodation. Very close to the train station & many buses
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Room and hotel was clean. Staff were friendly and gave excellent advice on local transport and Cienna in general. Would definitely return.
Stayed 3 nights in Jun 2025

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modern & large, the breakfast had many choices and delicious.
Stayed 1 night in May 2025

10/10 Excellent

shen-wu

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great experience!
Stayed 1 night in May 2025

8/10 Good

Donatella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place for visiting Vienna

Overall it’s a very good place to stay and visiting Vienna. Although a bit outside the city center, it’s very well connected with busses, trams, and subway. The room and the bathroom were very spacious with a lot of space for storage, and mostly very quiet! The bed too very comfortable. The breakfast buffet in the morning offered a plenty of food, sweets and savory. They do offer a parking possibility at €20/day a block away from the hotel, very convenient when traveling by car.
Stayed 3 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The fitness room was well equiped with new equipment. The breakfast offering was excellent and the hotel felt like it should have a higher star rating - very impressed
Stayed 3 nights in Apr 2025

10/10 Excellent

Jun Xiong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and comfy, situated at a location near just 15 mins walk from Wien HBF. We were really very impressed with the helpfulness of receptionist Syed. He took the time to answer to our many questions and even accommodated to some of our requests. He is the definition of warm Austrian hospitality. Breakfast was great too. A lot of good cheese. All in all, this hotel is a gem.
Stayed 2 nights in Apr 2025

10/10 Excellent

Seungjae

Stayed 2 nights in Mar 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room except for the window!

The hotel room was pleasantly large so we had lots of space. The only negative is in our room the bathroom had a window that overlooks the main bedroom space. So when a person takes a shower, anyone in the bedroom can see everything despite the frosted glass. This is an issue if a family is staying there with grown children.
Stayed 3 nights in Mar 2025

10/10 Excellent

Arcady

Liked: Staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Aida, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the main train station and Tram stations are all around the hotel. There are so many restaurants and shops in 5 to 10 mins walk. Aldi is next door
Stayed 3 nights in Dec 2024

10/10 Excellent

Ronald, Atlanta

Stayed 2 nights in Nov 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Will recommend
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great stay with good breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Sergey

Stayed 3 nights in Oct 2024

8/10 Good

Raymund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and close to Vienna Main Station

If your travel itinerary is packed and you just want a place you can sleep/shower, this is the place for you. The hotel is clean and Price is fair for a hotel that is less than a mile to the Main train station. I needed a hotel that is close to the main train station as i do a lot of day trips to neighboring cities/countries. Room size is not big BUT the main thing i liked is that it has a walk-in closet. I love that i can put everything in there incl luggage so that nothing is on my way in the bed area. Breakfast was okay; and the menu is exactly the same everyday. Location is great but the area not so much. It's only one block away from cable cars which can take you around the city and get you to the train stations if youre lazy to walk half a mile. Another option is the city subway which is about 3 blocks away. The only thing i have to advise is that to plan to be back in the hotel no later than 9pm. The surrounding area looks shady at night esp when you hop off from the subway where you then need to walk through a park with a bunch of suspicious fellas hanging out. Theres not much restaurants or cafes nearby and the hotel lobby doesnt offer much either. Like i mentioned, this is a perfect place to just sleep and shower before you get to your itinerary for the day.
Stayed 7 nights in Oct 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service
Great staff, nice hotel, but a little out of the way for the main icons of Vienna. Luckily I like to walk long distances.
Stayed 3 nights in Oct 2024