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Hollandstrasse 3, Vienna, Vienna, 1020
  • Popular LocationStephansplatz11 min walk
  • Popular LocationHofburg Imperial Palace14 min walk
  • Popular LocationVienna State Opera4 min drive
  • AirportVienna (VIE-Vienna Intl.)20 min drive

Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

7.8/10 Good
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.1/10 Wonderful
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds)

9.3/10 Wonderful
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, View

Shower, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, View

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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Room
Radisson RED Hotel, Vienna
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (140)
The price is CA $267
per night
CA $301 total
includes taxes & fees
5 Jun - 6 Jun
Radisson RED Hotel, Vienna

About the area

Vienna

Heart of Vienna.At this Leopoldstadt hotel, you'll be within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. Schwedenplatz and St. Ruprecht's Church are also within half a mile (1 km).

What's nearby

  • Schwedenplatz - 5 min walk
  • Stephansplatz - 11 min walk
  • Hofburg Imperial Palace - 14 min walk
  • Prater - 3 min drive
  • Vienna State Opera - 4 min drive

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • Adria - 2 min walk
  • Budapest Bagel Vienna - 3 min walk
  • Taste! - 2 min walk
  • Minze Vietnamese Kitchen - 2 min walk
  • ZWE - 3 min walk

About this property

Mercure Wien City

Hotel near Karmeliter Market in Vienna
There's a snack bar/deli on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Mercure Wien City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Vienna hotel is smoke free.

  • 123 guestrooms or units
  • 7 levels
  • Built in 1992
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Mercure Wien City offers 123 accommodations with laptop-compatible safes and hair dryers. LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German, Hungarian, Italian, Spanish, Turkish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 25 for adults and EUR 25 for children
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 9 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash.
    Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Mercure Wien City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 278 out of 836 reviews" "
Rating 8 - Good. 414 out of 836 reviews" "
Rating 6 - Okay. 109 out of 836 reviews" "
Rating 4 - Poor. 23 out of 836 reviews" "
Rating 2 - Terrible. 12 out of 836 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MIRELLA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints except for the blow dryer. Loud and inefficient.
Stayed 4 nights in Sep 2023

6/10 Okay

Orkun

Stayed 4 nights in Sep 2023

10/10 Excellent

Binyomin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great location, right near Jewish quarter and kosher restaurants. Clean, quiet, nice rooms!
Stayed 1 night in Aug 2023

10/10 Excellent

D

Stayed 4 nights in Jul 2023

8/10 Good

Dorit

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is located close to the old city and close to public transportation. The room was minimal from the room facilities' point of view. When arrived we received a room with many defects; the drain in the shower was blocked, the soap/shampoo containers were empty, and part of the lights in the room did not turn on. The room was replaced with a better one on the next day
Stayed 4 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that is 10 mins walk from St Stephens Cathedral. The rooms are very clean with tea and coffee making facilities. The staff are very friendly, efficient and professional. Highly recommended.
Stayed 2 nights in May 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
I stayed here last year and chose to stay again this year. Never again! Immediately after booking I was informed by automatic email that there would renovation work ongoing between 9-5. What they did nit say is that they would be unloading construction vehicles and transpiring skips in and out every day from 6am. They did nit inform me of the mess in the corridors. The trip hazards. The paint fumes. The dust everywhere. Etc.
Stayed 7 nights in Apr 2023

10/10 Excellent

Eli

10/10 Excellent

Becci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel great value and good location. Breakfast was good, room service and fresh water every day, staff all very friendly. Chocolates on arrival for my husbands birthday, lovely touch. Warm room, quiet, very comfy bed. Location good for centre, walk in 10/15 mins, or use an electric scooter :) would definitely stay again!
Stayed 4 nights in Jan 2023

6/10 Okay

michala

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean but basic
We book 2 rooms for 3 nights between Christmas and New Year. We paid exactly the same price, and booked the rooms together. There were no tea and coffee facilities in the room but also not advertised just would have been a plus I wouldnt mark the hotel down for this. The rooms were clean but both completely different sizes for the same price. The rooms were extremly hot and there was no way of turning the heating down. We could open the window in the larger of the two rooms but not the smaller one. The smaller room had no safe either. The hotel on entrance has a nice reception but the corridors and rooms are very tired. At some point the main reception has been moved as the stairwell is an emergency exit and the lift next to reception is an old service lift whilst the back entrance has a nuch nicer stairwell and lift that is hardly used. Although we didn't have breakfast there, it always looked very busy, with some tables quite a distance from the serving area and quite close to reception. The hotel is in walking distance to lots of restaurants and public transport. I don’t think this was good value for money and wouldn't stay here again
Stayed 3 nights in Dec 2022