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NH Canciller Ayala Vitoria

Property class: 4
4-star hotel in Lovaina, connected to a shopping center

Choose dates to view prices

Photo gallery for NH Canciller Ayala Vitoria

A modern dining area with round tables and chairs, large windows with a view of trees and a park.
A modern interior with a large window, a grey sofa, two armchairs, and a coffee table.
A modern reception area with a marble floor, a reception desk, a wooden door, and a seating area with a sofa.
A modern hotel room with a large bed, a side table, a lamp, and a chair.
The entrance to NH Canciller Ayala hotel with a modern facade, glass doors, and a staircase leading up to the entrance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007
  • Place, Virgen Blanca Square
    ‪5 min walk‬
  • Place, Plaza de Espana
    ‪6 min walk‬
  • Place, Plaza de los Fueros
    ‪8 min walk‬
  • Airport, Vitoria (VIT)
    ‪15 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room

8.6 out of 10
Excellent
(23 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

A hotel room with a large bed, a desk, and a chair. There are curtains on the windows, and the room has a view of greenery outside.

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room (Extra Bed 3 adults)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room (Extra Bed 3 adults)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Family Room (Adjoining Room, 2AD+2CH)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Family Room (Adjoining Room, 3AD+1CH)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room (View)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room (View)

8.2 out of 10
Very good
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (View, Extra Bed 2 Adults + 1 Child)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room (View, Extra Bed 2 Adults + 1 Child)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room (View, Extra Bed 3 Adults)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room (View, Extra Bed 3 Adults)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (New Style)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Superior Room (New Style)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (View, New Style)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Standard Room (View, New Style)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (View, New Style Extra Bed 2 Ad + 1 Ch)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Standard Room (View, New Style Extra Bed 2 Ad + 1 Ch)

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (View, New Style Extra Bed 3 Ad)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Standard Room (View, New Style Extra Bed 3 Ad)

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (New Style)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Standard Room (New Style)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (New Style Extra Bed 3 Adults)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Standard Room (New Style Extra Bed 3 Adults)

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Terrace (View, New Style)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Suite, Terrace (View, New Style)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Junior Suite, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room (New Style Extra Bed 2 Ad + 1 Ch)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Standard Room (New Style Extra Bed 2 Ad + 1 Ch)

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony (Extra Bed 2 Adults + 1 Child)

A modern hotel room with a large bed, a side table, a lamp, and a chair.

Junior Suite, Balcony (Extra Bed 2 Adults + 1 Child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

DOUBLE WITH DOUBLE BED

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

About the area

Vitoria-Gasteiz

Lovaina stay.A stay at this Lovaina hotel places you steps from Florida Park and within a 5-minute walk of Basque Parliament Building. Armory Museum of Alava and Convent of San Antonio are also within half a mile (1 km).

What's nearby

  • Virgen Blanca Square - 5 min walk - 0.4 km
  • Armory Museum of Alava - 5 min walk - 0.4 km
  • Plaza de Espana - 6 min walk - 0.6 km
  • University of the Basque Country - 6 min walk - 0.6 km
  • Plaza de los Fueros - 8 min walk - 0.7 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
  • Vitoria (VIT) - 11 min drive

Restaurants

  • ‪Café Boulevard - ‬6 min walk
  • ‪Amarika restaurante - ‬5 min walk
  • ‪Silken Ciudad de Vitoria - ‬4 min walk
  • ‪Toloño Plaza (ant Ferre) - ‬7 min walk
  • ‪Sidrería Sagartoki - ‬5 min walk

About this property

NH Canciller Ayala Vitoria

4-star hotel in Lovaina, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 5630 square feet (523 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Canciller Ayala Vitoria. Parking is available for a fee.

This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 10 levels
  • 5630 sq ft of conference space
  • 523 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Canciller Ayala Vitoria offers 174 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

A historic building with a prominent tower and arched windows, labeled "Hotel Ciudad Devitoria."
Hotel Silken Ciudad de Vitoria
Lovaina
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, 749, 749 reviews
The price is CA $99
CA $109 total
includes taxes & fees
Sep 27 - Sep 28
Hotel Silken Ciudad de Vitoria

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: EUR 15 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycles

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 16 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Canciller

Canciller Ayala

NH Ayala

NH Canciller

NH Canciller Ayala

NH Canciller Ayala Hotel

NH Canciller Ayala Hotel Vitoria

NH Canciller Ayala Vitoria

NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

NH Canciller Ayala Vitoria Vitoria-Gasteiz

NH Canciller Ayala Vitoria Hotel

Nh Hotels Vitoria Gasteiz

NH Canciller Ayala Vitoria Hotel

NH Canciller Ayala Vitoria Vitoria-Gasteiz

NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

How close is NH Canciller Ayala Vitoria to the airport?

NH Canciller Ayala Vitoria is 6.9 mi (11-min drive) away from the Vitoria (VIT) airport, the closest popular airport to the property.

How much does it cost to stay at NH Canciller Ayala Vitoria?

As of Sept 14, 2026, prices found for a 1-night stay for 2 adults at NH Canciller Ayala Vitoria on Sept 27, 2026 start from CA $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Canciller Ayala Vitoria have an airport shuttle?

Airport shuttle services are not available at NH Canciller Ayala Vitoria.

Does NH Canciller Ayala Vitoria offer free breakfast?

Free breakfast isn’t provided at NH Canciller Ayala Vitoria, but buffet breakfast is offered for a fee of between EUR 15 and 16 per person. It's available every day from 5 AM to 10:30 AM.

Is there a casino at NH Canciller Ayala Vitoria?

No, there is no casino at this hotel.

What time is check-in at NH Canciller Ayala Vitoria?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at NH Canciller Ayala Vitoria?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does NH Canciller Ayala Vitoria have a pool?

NH Canciller Ayala Vitoria does not have a pool.

Does NH Canciller Ayala Vitoria have a restaurant?

NH Canciller Ayala Vitoria is home to Quejana, which features international cuisine and light fare.

Does NH Canciller Ayala Vitoria have a spa?

There are no spa services available at this hotel.

How close is NH Canciller Ayala Vitoria to downtown Vitoria-Gasteiz?

NH Canciller Ayala Vitoria is 0.4 mi away from Vitoria-Gasteiz.

NH Canciller Ayala Vitoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 678 reviews
Rating 8 - Good. 255 out of 678 reviews
Rating 6 - Okay. 64 out of 678 reviews
Rating 4 - Poor. 17 out of 678 reviews
Rating 2 - Terrible. 10 out of 678 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern, great staff, excellent bar and morning buffet.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating! The room was nice as well!
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just on the edge of the old town
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and good location.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Vitoria is a fantastic town and the property is in the perfect location
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general a very good hotel located in the hart of the city
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing atmosphere

Amazing city celebrating the main fiesta with the locals
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was so helpful and accommodating.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely view, great location

Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend trip

Great place, great view. Clean and good class people
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy accessible by public tram, and easy walk to old town, with good restaurants and good sightseeing. The Florida park across for hotel added benefit. The hotel staff were friendly and extremely helpful in assisting with the planning of our daily activities. Would definitely return.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

moris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place but few services
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding location

Great view. Outstanding location. Friendly staff. - too much noise from the upper floors
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in. Polite and professional staff in the restaurant. Food was ok. No view from the window of room 119
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Diana

Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Hing p

Disliked: Cleanliness, staff & service, property conditions & facilities
No air condition but stayed in the reservations
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Rodolfo

Disliked: Amenities
Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jochen

Liked: Cleanliness, staff & service
Nice place but walls are super thin. You hear everything if you have a room next to elevator, your neighbours or if there is someone talking on the floor The view outside my room was amazing though
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

sebastien

An absolutely terrible hotel. Zero noise mitigation between the rooms, you can hear people farting next door. The mattresses are quite possibly the worst ones i’ve ever slept on. Clearly if there was any other decent choice in Vitroria, i’d go there, but the lack of decent hotels in this city is a problem.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast, no parking. Nothing that they said was included
Stayed 1 night in Aug 2025