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Hotel Description

4-star hotel in Lovaina, connected to a shopping center

Lovaina stay

A stay at this Lovaina hotel places you steps from Florida Park and within a 5-minute walk of Basque Parliament Building. Armory Museum of Alava and Convent of San Antonio are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and luggage storage are also offered.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $91* Per night/room 28 Apr. - 29 Apr.

Standard Room (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room (Adjoining Room, 2AD+2CH)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Family Room (Adjoining Room, 3AD+1CH)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Standard Room, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 5630 square feet (523 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly NH Canciller Ayala Vitoria. Parking is available for a fee. This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 10 levels
  • 5630 sq ft of conference space
  • 523 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Vitoria (VIO-Vitoria-Gasteiz Train Station) (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Canciller Ayala Vitoria offers 174 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers. This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10:30 AM.

Quejana - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - H.VI.0001
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Credit card pre-authorization
  • Property is not currently implementing any enhanced cleaning measures
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13–32 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canciller
  • Canciller Ayala
  • NH Ayala
  • NH Canciller
  • NH Canciller Ayala
  • NH Canciller Ayala Hotel
  • NH Canciller Ayala Hotel Vitoria
  • NH Canciller Ayala Vitoria
  • NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
  • NH Canciller Ayala Vitoria Vitoria-Gasteiz
  • NH Canciller Ayala Vitoria Hotel
  • Nh Hotels Vitoria Gasteiz
  • NH Canciller Ayala Vitoria Hotel
  • NH Canciller Ayala Vitoria Vitoria-Gasteiz
  • NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.