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4.3 out of 5

"I found the hotel to be better than expected. I would gladly stay at the Mercure Grand in the future. The staff was extremely helpful and was there ... " More

By a verified traveller on Fri 05 Apr 2019

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Hotel Description

4-star hotel near Palace of Culture and Science

Centrum stay

At this Centrum hotel, you'll be within a 5-minute walk of Three Crosses Square and Vitkac. Warsaw Stock Exchange and Charles de Gaulle Roundabout are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a computer station, and dry cleaning are also offered.

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $99* Per night/room 31 Mar. - 1 Apr.

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 Large Single Bed

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Superior Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Privilege, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Mercure Warszawa Grand ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Warszawa Grand

Everyone (3)
5 out of 5

Posted by , from Murrieta on 27 Apr. 2023

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Comment from Hotel Management

29 May 2023 by Adrianna

Dear Guest, thank you for the opinion.Kind regards!

4 out of 5
I found the hotel to be better than expected. I would gladly stay at the Mercure Grand in the future. The staff was extremely helpful and was there to assist you. Highly unusual. My only complain I had was they allowed smoking to close to the main door. At times, there was a cloud of smoke for you to walk through to get into the hotel. Even though this is a minor concern, it could be looked into. Overall - everything that goes into making a great hotel made my stay extremely pleasant. Also, the breakfast was an excellent addition to my stay.

Posted by , from arlington, VA, US on 5 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Guest Relations Department

Dear Al.S We very much appreciate your comments regarding your stay at our hotel. We are very happy that your stay was pleasant. Regarding smoking, unfortunately we have no any room for smokers, that why we let our guests to smoke outside. We will share your comments with our team, and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you one more time and we hope to see you again as soon as possible, Greetings from Warsaw

4 out of 5

Posted by on 23 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Guest Relations Team

Dear Guest, Thank you very much for a high rating:) We hope to see you again, Greetings from Warsaw,

About the Mercure Warszawa Grand

Location Krucza 28, Warsaw, Masovia 00-522

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Warszawa Grand. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Warsaw hotel is smoke free.

  • 299 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Warszawa Srodmiescie Station (1 km / 0.6 mi)
  • Metro station: Hoża 04 Tram Stop (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Warszawa Grand offers 299 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Warsaw hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.

Grands Brasserie - This restaurant serves breakfast only.

WINESTONE - This restaurant specializes in international cuisine and serves lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 70.0 per night.

Pet Policy

  • Pets: PLN 60 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 69 per person
  • Self parking fee: PLN 90 per night
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Grand
  • Mercure Grand Warszawa
  • Mercure Warszawa
  • Mercure Warszawa Grand
  • Mercure Warszawa Grand Hotel
  • Mercure Warszawa Grand Hotel Warsaw
  • Mercure Warszawa Grand Warsaw
  • Mercure Hotel Warsaw
  • Mercure Hotel Grand
  • Mercure Warszawa Grand Hotel
  • Mercure Warszawa Grand Warsaw
  • Mercure Warszawa Grand Hotel Warsaw
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.