Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property
3-star hotel near National Air and Space Museum

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Seasonal outdoor pool
Property amenity
Suite, 1 King Bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • National Mall
    ‪5 min walk‬
  • White House
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪6 min drive‬

Room options

Standard Room

  • 42 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (High Floor)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Communications)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Washington

Southwest stay.At this Southwest hotel, you'll be within a 5-minute walk of National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

What's nearby

  • National Air and Space Museum - 3 min walk - 0.3 km
  • National Mall - 5 min walk - 0.4 km
  • Washington Monument - 19 min walk - 1.6 km
  • Capital One Arena - 20 min walk - 1.7 km
  • White House - 3 min drive - 2.5 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 12 min drive
  • Ronald Reagan Washington National Airport (DCA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪FAA Cafeteria - ‬3 min walk
  • ‪Capitol Bistro - ‬1 min walk
  • ‪Dolcezza at the Hirshhorn - ‬6 min walk
  • ‪Panda Express - ‬9 min walk

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel near National Air and Space Museum
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

  • 1 building
  • 536 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1447 out of 2775 reviews
Rating 8 - Good. 791 out of 2775 reviews
Rating 6 - Okay. 335 out of 2775 reviews
Rating 4 - Poor. 124 out of 2775 reviews
Rating 2 - Terrible. 78 out of 2775 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Massachusette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed staying at this hotel. Location is so convenient. Its clean and we felt safe. The staff are very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

John Gerald, St Augustine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a great location for viewing DC sites. The staff was friendly and helpful. The restaurant and bar was wonderful as well.
Stayed 3 nights in Apr 2025

4/10 Poor

Fernando, Littleton

Travelled with family
Disliked: Amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2025

2/10 Terrible

Joey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off we couldn’t sleep because the train was right outside our window. There was in ink pen in our sheets when we turned the bed down. Or tv didn’t work and the air condition sound like an airplane taking off. When I asked the lady downstairs if someone could look at it she replied with we don’t have time. Worst place I have ever stayed at. She said I would give you some money back but you booked with a third party so that’s the price you pay. I couldn’t believe how rude.
Stayed 4 nights in Apr 2025

6/10 Okay

Frederic

Travelled with partner
Liked: Cleanliness
Low water pressure in the shower. No exhaust fan in the bathroom. Really, you've been building hotels forever and you don't put an exhaust fan in the bathroom. Also the mattress was overly firm. What I need in a hotel is a good mattress and a decent shower. But it was conveniently located.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nicer at night to have a little bit more police presence.
Stayed 2 nights in Mar 2025

10/10 Excellent

Audra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and great staffing
Stayed 2 nights in Feb 2025

10/10 Excellent

Diana, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect!
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very nice staff!
Stayed 4 nights in Feb 2025

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 3 nights in Mar 2025

10/10 Excellent

Kiruthiga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, centrally located, access to metro and a Starbucks in the lobby
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 3 nights in Mar 2025

10/10 Excellent

De'Vonia C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ice machine didn't work on the 8th floor and the service elevators was no working so it was even longer wait times since staff and their materials had to use it as well.
Stayed 3 nights in Mar 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bike share
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonor

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my appreciation for the exceptional service I received during my recent stay at the hotel. I encountered an issue with my reservation made through Expedia, specifically regarding the inclusion of breakfast, which unfortunately did not appear in their system. However, the gentleman at the front desk was incredibly patient and attentive, promptly resolving the matter for me. I am grateful for his assistance, and I thoroughly enjoyed my stay at the hotel. Thank you for providing such a positive experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was close to all the attractions, didn't like that their wasnt many food options around besides McDonald's, starbucks and food trucksand the staff was super friendly and always checking if we needed something
Stayed 3 nights in Mar 2025

10/10 Excellent

priyanka, Malvern

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great customer service, convenient location to major attractions and public transport!
Stayed 1 night in Mar 2025

6/10 Okay

JAMES

Travelled with partner
Disliked: Amenities
Great location
Stayed 5 nights in Jan 2025

8/10 Good

Dayne

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. The staff was friendly and the rooms were cleaned well. The only issues we had is that the heating unit sounded like an airplane taking off every time it turned on and the outlet under the tv kept needing to be reset. Once maintenance unplugged the refrigerator, the outlet seemed to work. Sounds like an electrical problem that needs to be fixed.
Stayed 5 nights in Mar 2025

4/10 Poor

Ulyana

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Front desk rep was rude and snobby. The rooms were not clean, bathrooms not clean and don’t have a ventilation. Games ad about breakfast that was supposed to be included. Apparently, you have to purchase a voucher for like 30 dollars per person to eat breakfast at the hotel. Parking is not included, the hotel charges $50 for parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorilouz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional. Very clean Good restaurants in the hotel. The only thing i would say is the wifi you you are not downstairs it’s not the best.
Stayed 3 nights in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
Walking distance from The Mall, air space science museum.
Stayed 3 nights in Dec 2024