Within a 10-minute walk of the hotel, you'll find Waterton Marina and Cameron Falls. Bertha Lake Trailhead and Cameron Lake are also within 3 miles (5 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a lobby fireplace, and a picnic area are also on offer.
Waterton Lakes Lodge Resort ratings based on 9 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Waterton Lakes Lodge Resort
Everyone (4)Couples (2)Family (2)
4 out of 5
Liked the location and the room was comfortable. Staff were nice, beds were comfortablr. Would have been nice to have room made up at leadt 1x during our stay. Restaurant was good but not ooen for breakfast.
Posted by Tracy, from Edmonton, AB on 6 Aug. 2020
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Comment from Hotel Management
6 Aug. 2020
by Hannah
Thank you for your review. We appreciate your feedback. Due to COVID-19 we are not going into the guests rooms because we don't want to be in your guys space. Upon your check-in we should have informed you, that is a fault on our side. Thank you again for your review.
4 out of 5
I liked the proximity of the property to ask the Main Street shops and restaurants and the Marina. The pool/hot tub was a nice amenity that I used after a long bike ride. Staff, while nice were not always readily available. I called the front desk on several occasions to ask questions and no one picked up in the middle of the day. WiFi was almost non existent in our room our entire stay. We requested they not clean our room each day and received a coffee voucher for doing so, yet they came in and cleaned anyways. There was no 'Do Not Disturb' door hangers for housekeeping in our room. All that said, it was clean, quiet and a comfortable place to rest.
Posted by Natasha, from Edmonton, AB on 24 Aug. 2019
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Comment from Hotel Management
24 Aug. 2019
by Camila
Thank you Natasha for providing us with a review on your stay here at the Waterton Lakes Lodge Resort. We are sorry that the staff here were not as readily available as you would have liked, but as the middle of the day is our rush hour we do get quite busy helping as many people as possible. The wifi can also be spotty at times due to our remote location, and is liek this town wide. We are sorry for any inconveniences that the wifi and our staff availability may have caused you. Once again we really appreciate your honest feedback and hope that you will stay with us again soon!
5 out of 5
Ya grrat tomrs best ever we like chill great very good chilli
Posted by a verified traveller on 15 Jul. 2019
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Comment from Hotel Management
15 Jul. 2019
by Front Desk Agent
Thank you for your review!
3 out of 5
The location is beautiful. Old building, clean except for carpet. Comfortable beds.
Posted by Lois on 29 Sep. 2022
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Comment from Hotel Management
29 Sep. 2022
by Olivia
Glad to hear you had a good stay and enjoyed the location. We hope to remodel and work on our buildings while closed down for the winter. We hope in the spring when the season starts again we see you here!
3 out of 5
Bathroom was clean, bed was comfortable, carpet had not been vacuumed. Nice location.
Posted by Lois on 28 Sep. 2022
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Comment from Hotel Management
29 Sep. 2022
by Olivia
We are happy to hear the positive feedback and hope you come stay again with us soon! I will mention the carpets to our housekeeping manager so they can be improved.
5 out of 5
Liked slanted ceiling and skylight.
Restaurant was excellent.
Staff was great!
Posted by Joan on 29 Aug. 2021
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Comment from Hotel Management
29 Aug. 2021
by Madison | Guest Services
Thank you for your kind review Joan! We're so happy you enjoyed your stay and hope to see you again in the future.
5 out of 5
I absolutely loved my stay here! The property was excellent, the staff were super friendly and the room was awesome. The tub was phenomenal! Also, housekeeping does an amazing job with the beds- 4 nights and the sheets were still tucked in- that NEVER happens for me!
Posted by a verified traveller on 6 Apr. 2021
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Comment from Hotel Management
6 Apr. 2021
by Meagan O| Guest Services
Thank you for your review, we love hearing our guests positive feedback. We are so glad to hear how much you enjoyed your time with us. We will pass along all your compliments to our staff. We hope you'll come stay with us again on any of your future trips to Waterton!
5 out of 5
Posted by a verified traveller on 13 Sep. 2019
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Comment from Hotel Management
13 Sep. 2019
by Megan
Thanks so much for the review
4 out of 5
Our room was too warm even though it was chilly outside. Poor air circulation. Also the light in the room was inadequate for reading.
Posted by a verified traveller on 9 Sep. 2019
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Comment from Hotel Management
10 Sep. 2019
by Megan
Thank you for the review! Your comments will help us for when we will be renovating in the next time period!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, gift shops/newsstands, and a picnic area are also featured at Waterton Lakes Lodge Resort. Self parking is free. This 3-star Waterton Park hotel is smoke free.
80 guestrooms or units
2 levels
11 buildings
Ski equipment rentals
Conference space
Breakfast available (surcharge)
Front desk (limited hours)
Wedding services available
Terrace
Outdoor picnic space
Gift shop
Fireplace in lobby
ATM
Onsite shopping
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Waterton Lakes Lodge Resort offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. This Waterton Park hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Flat-screen television
Refrigerator
Microwave
Coffee maker
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Vimys Lounge and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 3:00 AM
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for lunch and dinner.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Staffed front desk
Smoke detector
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
No gap period between guest stays
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately CAD 10–26 for adults, and CAD 8–12 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Lakes Lodge Resort
Waterton Lakes Waterton Park
Waterton Lakes Lodge Resort
Waterton Lakes Lodge Resort Hotel
Waterton Lakes Lodge Resort Waterton Park
Waterton Lakes Lodge Resort Hotel Waterton Park
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
