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U Residence Hotel

4.0 star property
Family-friendly 4-star hotel near Te Papa

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Photo gallery for U Residence Hotel

Apartment, 2 Bedrooms, Private Bathroom | Living room
50-inch LCD TV with premium channels, TV, Netflix
Apartment, 2 Bedrooms, Private Bathroom | Private kitchen
Studio, 1 Queen Bed | Private kitchenette
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Kitchen
  • Breakfast available
  • Parking available
  • Air conditioning
  • Laundry

Explore the area

Map
181 Wakefield Street, Wellington, 6011
  • Cuba Street Mall
    ‪3 min walk‬
  • Michael Fowler Centre
    ‪3 min walk‬
  • Te Papa
    ‪3 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Harbour View

Studio, 1 Queen Bed, Harbour View

Studio, 1 Queen Bed, Harbour View

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom

Apartment, 2 Bedrooms, Private Bathroom | Living room

Apartment, 2 Bedrooms, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for King Studio + 1 Single

King Studio + 1 Single

King Studio + 1 Single

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Studio + 1 Single

Queen Studio + 1 Single

Queen Studio + 1 Single

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Wellington

Heart of Wellington.With a stay at this Te Aro hotel, you'll be steps from Te Papa and Tākina Wellington Convention and Exhibition Centre. Wellington Central Business District and Te Aro Pa are also within half a mile (1 km).

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Cuba Street Mall - 3 min walk - 0.3 km
  • Michael Fowler Centre - 3 min walk - 0.3 km
  • Courtenay Place - 3 min walk - 0.3 km
  • Te Papa - 3 min walk - 0.3 km

Getting around

  • Wellington Station - 18 min walk
  • Wellington Intl. Airport (WLG) - 14 min drive

Restaurants

  • ‪Harbourside Market - ‬4 min walk
  • ‪Nando's Wellington City - ‬4 min walk
  • ‪The Lanes - ‬1 min walk
  • ‪The Grand - ‬5 min walk
  • ‪Kfc - ‬3 min walk

About this property

U Residence Hotel

Family-friendly 4-star hotel near Te Papa
As a guest of U Residence Hotel, you'll find a terrace, laundry facilities, and express check-in. Public spaces have free WiFi. The family-friendly U Residence Hotel also features express check-out and an elevator.

This 4-star Wellington hotel is smoke free.

  • 1 building
  • 1 floor
  • 12 guestrooms or units
  • Built in 2007
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
U Residence Hotel offers 12 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Beds feature down comforters. 50-inch LCD televisions come with Netflix. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch LCD TV with premium channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • Pets: NZD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at U Residence Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Home City Apartment Wellington
At Home Hotel Wellington
At Home Wellington Hotel Wellington
Wellington At Home Hotel
U Residence Hotel Wellington
U Residence Wellington
Apartment U Residence Hotel Wellington
Wellington U Residence Hotel Apartment
Apartment U Residence Hotel
U Residence Hotel (formerly At Home Wellington)
At Home Wellington City
U Residence
U Residence Hotel Hotel
U Residence Hotel Wellington
U Residence Hotel Hotel Wellington

U Residence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 398 reviews
Rating 8 - Good. 111 out of 398 reviews
Rating 6 - Okay. 23 out of 398 reviews
Rating 4 - Poor. 4 out of 398 reviews
Rating 2 - Terrible. 10 out of 398 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel, Perth

Travelled with partner
Liked: Staff & service
Not bad
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, no issues, pleasant stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These apartments are in an excellent location, just around the corner from Te Papa and across the road from the waterfront. Lots of nice eateries within a short walk too. The apartment was well equipped with everything we needed for our stay. The balcony had views of the waterfront and was a lovely spot. We would definitely stay here again if coming back to Wellington.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great to have our dog come along too
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I booked an extra night.

Nice bright units are one block from waterfront, next door to convention centre and Te Papa museum, and walking distance to everything. Automated check-in but management office is onsite if you need anything. Comfortable bed with good quality linens and all amenities for a short term stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and Efficient Service

Stayed here with my family of five and it was very spacious and the contactless check-in process was very efficient and convenient. The one bathroom situation was a bit challenging but everything else was fantastic. The in-room washer + dryer was excellent and helpful too. The apartment is also located in a great location within walking distance to many restaurants, shops, and grocery stores. We appreciated the saved parking space across the street but note that it is an open car park area so we did have to be mindful about leaving our belongings in the car overnight. Overall, I highly recommend this place!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen and laundry in unit. Cute little balcony.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation. Big spacious rooms and the manager was very accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay. Staff was very welcoming and hotel room was like brand new. Everything so clean and modern.
Stayed 1 night in Dec 2024

8/10 Good

colin

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good sized room. Comfy bed and good shower. Nothing more needed!
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Check in was easy. Staff were very friendly and helpful and location was fantastic. Room wasn’t very soundproof but thankfully it’s quiet at night so it didn’t cause any problems.
Stayed 1 night in Aug 2024

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is absolutely the best, as it is only a block away from the waterfront, attractions, and many, many restaurants and bars. Staff are all professional and accomodating above and beyond. However the room furnishings are somewhat lacking, with things like luggage racks and desks missing, and no power or USB outlets where they would be most useful At night, the bedroom rattles with the sound of machinery, which goes silent in the morning. There is also no view from most of the balconies, but just having a balcony right by the water is nice
Stayed 5 nights in Sep 2024

10/10 Excellent

Weiran, Fremont

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Nice management. Everything restocked well. Walkable to a lot of dining options. 5 mins walk to bus station that can take you around the city.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, heaps of space, modern,all the facilities you would need. Very close to walk to anywhere in central Wellington. I was initially unsure about entry procedures but it was easy. Parked across the road in Hotel park, it was only a 2 minute walk to hotel. Overall a place I would recommend. Thanks.
Stayed 2 nights in Jun 2024

8/10 Good

Christin

Stayed 2 nights in May 2024

6/10 Okay

Lu

Travelled with family
Disliked: Property conditions & facilities
Close to Te Papa and the waterfront. Quiet room considering its location. Room was pretty run down though, needs some TLC.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size apartment. Perfect for our family trip to Wellington
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Dean

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at U Residence Hotel on our road trip to Queenstown and on our return. We absolutely loved this place and we were travelling with our wee dog who was able to stain our room. It was extremely clean, warm and the location is amazing, both for food and to the Ferry. Check in was easy and contactless. Definitely will stay here again with or without dog.
Stayed 1 night in Apr 2024

4/10 Poor

Jesse

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is advertised as a hotel, but is actually more like serviced apartments. No parking, no checkin desk etc, no dining.
Stayed 1 night in Feb 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024