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Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly

Cottage avec cuisine à West Jefferson

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Galerie de photos de l’hébergement Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly

Un bain à remous sur une terrasse en bois, avec vue sur un paysage verdoyant et luxuriant.
Un salon spacieux avec une cheminée, un coin repas et une cuisine aux armoires vertes.
Une maison à deux étages avec un toit à pignon, un porche à l’avant et une terrasse.
Une cuisine avec des meubles de couleur vert clair, des appareils électroménagers en acier inoxydable et un plafond en bois.
Un salon équipé d’une télévision, de deux canapés, d’un tapis et de fenêtres avec des rideaux.

Avis

9,0 sur 10 – 
Merveilleux

Maison entière

3 chambres2 salles de bain5 personnes

Commodités populaires

  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Animaux de compagnie acceptés
  • Climatisation

Explorez la région

Afficher sur la carte
West Jefferson, NC
  • Place, Ashe Lake
    ‪4 min en voiture‬
  • Place, Parc d'État de New River
    ‪5 min en voiture‬
  • Place, Plage d'Elk Shoals
    ‪6 min en voiture‬

Options de chambre

À propos du quartier

West Jefferson

Au bord d’une rivière.À moins de 10 km de cottage à West Jefferson, vous trouverez Parc d'État de New River et Ashe Lake. Plage d'Elk Shoals est à moins de 10 km et Église épiscopale de la Sainte Trinité est à moins de 15 km.
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À proximité

  • Ashe Lake - 4 min en voiture - 4.7 km
  • Parc d'État de New River - 5 min en voiture - 8.7 km
  • Five Ridge Theatre - 6 min en voiture - 7.8 km
  • Plage d'Elk Shoals - 6 min en voiture - 9.3 km
  • Église épiscopale de la Sainte Trinité - 8 min en voiture - 11.4 km

Transport

  • Aéroport régional d'Asheville (AVL) : à 154 min en voiture

Restaurants

  • ‪McDonald's - ‬8 min en voiture
  • ‪Lassen Lodge at Ashe Lake - ‬5 min en voiture
  • ‪Hillbilly Grill - ‬10 min en voiture
  • ‪Wendy's - ‬9 min en voiture
  • ‪Smoky Mountain Barbeque - ‬9 min en voiture

À propos de cet hébergement

Hébergement entier

Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe.

Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly

Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly

Overlooking the historic New River, Jackson's Ridge offers a peaceful mountain retreat that combines waterfront views and rolling hills. Positioned across the road from the river with direct access nearby, this cabin invites guests to spend their days fishing, paddling, floating downstream, or simply enjoying the quiet rhythm of the water. With expansive double-level decks and inviting indoor spaces, this home blends outdoor enjoyment with comfortable living.

Indoor Spaces
Sleeping arrangements: Jackson's Ridge sleeps five across three bedrooms. On the main level, you'll find a king bedroom and a queen bedroom that share a full bathroom. The lower level includes a third private queen bedroom with its own bathroom.
Main level: The upper floor offers an open gathering space with hardwood floors, vaulted ceilings, and large windows that frame the surrounding landscape. Comfortable seating, a TV, and a gas fireplace create a relaxing environment for evenings together. The kitchen provides plenty of counter space and is fully stocked, while the dining area connects seamlessly to the living room and deck.
Lower level: Downstairs features a spacious family room with a TV and foosball table. An ideal hangout spot for kids or game nights!
Jackson's Ridge comes with WiFi, AC, and Streaming TV.
All Stay Blue Ridge vacation rentals include a complimentary starter pack with soaps, one roll of toilet paper per bathroom, a roll of paper towels in the kitchen, dishwasher pods, and trash bags.

Outdoor Spaces
A two-level covered deck provides plenty of seating for relaxing, dining, or taking in the nearby river scenery.
The hot tub rests on the covered deck overlooking the waterfront.
A gas grill and outdoor dining area make it easy to enjoy meals outside.
A grassy yard faces toward the river, offering open space to relax or play.
A private fire pit beside the home invites evening gatherings and stargazing.

Local Surroundings
Jackson's Ridge is located between Glendale Springs and West Jefferson, placing you in a central location for exploring the High Country.
The nearby New River offers endless opportunities for swimming, tubing, kayaking, canoeing, and fishing.
Glendale Springs is home to scenic spots along the Blue Ridge Parkway and the historic Glendale Springs Inn, known for its excellent dining.
West Jefferson, about 15 minutes away, features galleries, antique shops, breweries, and restaurants, along with the well-known Ashe County Cheese.
Boone and Blowing Rock provide additional attractions, shopping, and cultural experiences, including Appalachian State University and Tweetsie Railroad. During the winter, you can seek excitement on the slopes at Appalachian Ski Mountain for a day of snowtubing, skiing, and snowboarding.
Outdoor recreation in the area includes hiking, horseback riding, scenic drives, and seasonal festivals. The fall is a great time to head out on the Parkway and take in the stunning sights of the changing leaves.

Important Notes
Pet Policy: Up to 2 dogs welcome! Must be well-behaved, leash/crate trained, 2 years or older, and 45 lbs or less. $50 nonrefundable fee per pet.
Access: Jackson's Ridge is located right off NC Highway 163 with a gravel driveway. AWD/4WD always recommended when traveling in the mountains.
Extended Stays: Our properties offer stays from a 2-night minimum up to 60 nights for online booking. Longer stays may be available upon request—please reach out and we'll be happy to discuss options.
Rates and minimum-night requirements vary by season and property. Additional fees may apply to extended stays to cover additional cleaning and supply replenishment costs.

Why Stay Blue Ridge?
Looking for your perfect mountain getaway? You're in the right place.

At Stay Blue Ridge, we've hand-picked 80+ vacation rentals across West Jefferson, Sparta, Boone, and the surrounding High Country. Each one is chosen for its charm, comfort, and “yep, this is the one” vibe. We're locals who live and breathe these Blue Ridge views, so we know all the best spots, hidden hikes, jaw-dropping overlooks, and local restaurants that will leave your mouth watering. We curate our rental experiences with a focus on personality, quality, and a little mountain magic.

Book with Stay Blue Ridge, and you'll gain more than just a clean place to stay (though, yes, we're obsessive about that, too). You'll get a team that's committed to making your trip unforgettable, from your first click to your final checkout.

Fair warning: you might start planning your next trip before this one's even over.

We can't wait to host you.

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Commodités de l’hébergement

Piscine/spa

  • Baignoire à remous

Internet

  • Disponible dans le cottage : Wi-Fi

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Cafetière-théière
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Lave-vaisselle
  • Réfrigérateur
  • Surface de cuisson

Restauration

  • Table de salle à manger

Chambres

  • 3 chambres
  • Draps fournis

Salle de bain

  • 2 salles de bain
  • Baignoire ou douche

Lieux de séjour

  • Foyer
  • Salle de séjour
  • Table de salle à manger

Divertissement

  • Téléviseur avec chaînes par câble/satellite

Espaces extérieurs

  • Cour
  • Foyer
  • Galerie/véranda
  • Gril au gaz

Buanderie

  • Installations de buanderie
  • Laveuse

Confort

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Animaux de compagnie acceptés

Accessibilité

  • Plancher de bois franc dans les aires communes
  • Hébergement non-fumeurs

Points d’intérêt de l’endroit

  • À proximité d’une rivière
  • Dans les montagnes
  • Hôpital à proximité

Activités

  • Arcade ou salle de jeux
  • Table de soccer
  • Observation d’oiseaux à proximité
  • Sentiers de randonnée ou de vélo à proximité

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.)
  • Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.)
  • Extincteur
  • Verrou de sûreté

Politiques

Arrivée

Arrivée à partir de 16 h
Arrivée sans contact offerte
Âge minimal pour l’enregistrement : 25 ans

Départ

L’heure limite de départ est 11 h.

Instructions spéciales pour l’enregistrement

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.
Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique.

Animaux de compagnie

  • Les animaux de compagnie sont admis
    • Il n’y a pas de frais pour les animaux d’assistance

Enfants et lits supplémentaires

  • Children are welcome.

Événements

Aucun événement autorisé

Fumeurs/non-fumeurs

Interdis de fumer

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’hébergement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Les fêtes et les événements de groupe sont strictement interdits.
L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.
L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une serrure à pêne dormant.
Cet hébergement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte professionnel(le). L’offre d’hébergement est associée à des fins commerciales, professionnelles ou d’entreprise. Les fêtes et les événements de groupe sont strictement interdits. Pour assurer la sécurité des clients, chaque hébergement de l'établissement comprend un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et une serrure à pêne dormant.

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467580

Foire aux questions

How close is Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly to the airport?

This cottage is 117.2 mi (154-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

Does Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly have an airport shuttle?

Airport shuttle services are not available at this cottage.

How close is Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly to the beach?

This cottage is 4.6 mi (7-min drive) from Elk Shoals.

Does Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly offer free breakfast?

This cottage does not offer free breakfast.

Is there a casino at Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly?

No, there is no casino at this cottage.

What time is check-in at Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly?

Check-in begins at 4:00 PM.

Is there free parking at Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly?

Free parking is not available at this cottage.

Does Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly have a pool?

This cottage does not have a pool.

Does Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly have a spa?

There are no spa services available at this cottage.

How close is Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly to downtown West Jefferson?

This cottage is 6.5 mi away from West Jefferson.

Avis pour Jackson's Ridge Overlooking New River | Covered Hot Tub | Dog-Friendly

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 56 avis sur 84.
Note de 8 – Bien, d’après 18 avis sur 84.
Note de 6 – Acceptable, d’après 7 avis sur 84.
Note de 4 – Médiocre, d’après 2 avis sur 84.
Note de 2 – Terrible, d’après 1 avis sur 84.

9,0/10

Propreté

Avis

Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay

It is a beautiful place great view. My kids loved the Foosball and hot tub. Not far from everything you need. Our family loved it . Soupy love to come back again.
Séjour de 4 nuits en juillet 2024
Avis ancien

10/10 – Excellent

Jackson Ridge is the BEST!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great except the day of check out the water stop working therefore no one was able to shower
Avis provenant d’un site partenaire

10/10 – Excellent

Wonderful place for our weekend getaway!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family loved our stay at Jackson's Ridge. The home is well furnished, especially the kitchen, which had anything you could ever think of using. Our tween/teenagers enjoyed the Wii and foosball table downstairs. The location is great! You are right in between West Jefferson and Boone. We spent one day in West Jefferson. Lunch at Boondock's was delicious. Ashe County Cheese was enjoyed by all. The next day we headed in the opposite direction. We stopped at the Mast General Store, as we do every year. We were attempted to do snow tubing at Hawksnest, but they mean it when they say you should get reservations. It was NOT fun to drive up that mountain (my oldest has vertigo and was sick for a while after that one) to find out the next available time was four hours later. Instead, we went trout fishing and gem mining at Grandfather Trout Farm. We ended up spending most of the afternoon there and it was wonderful! The evenings were spent relaxing at the house. The hot tub was great for that. Overall, it was a perfect vacation. Our youngest has already asked to come back to this home for our winter trip next year.
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Summer Fun

First off I really enjoyed the central location to access the parkway and the south fork of the New River and to town whether Jefferson or W. Jefferson. The porches were great for sunning and for meals. The main road can get loud at times, but we were on the river rafting or at a park or on a trail all of the time we were not at the house. I didn't mind it, but if you aren't doing all those things then then the cars could be annoying at times. However, they honestly aren't always going by, but just at busier times and mostly in packs so there are absolutely times when its quiet. Personally it wasn't my complaint but it was my wife's and it has merit but there are many reasons to still stay here. Its priced fair, it has a hot tub, it has river access and the layout of the home is nice. The kitchen has all that you need and you can pull the car right up to the back porch. It's for the most part private less one neighbor but they were very nice the one time we talked, they offered an alternative way to get to the river access which was very nice of them. We had a great stay and the main living room and kitchen area is very homey feeling. Nothing is cluttered and lets you feel like you are right at home for your stay! The foosball table is nice and it is fun to get the family entertained for an hour at night. I enjoyed the help from the property manager and have nothing negative to say about our experience. Thank you for opening your home!
Séjour de 4 nuits en juillet 2023
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Enjoyed our stay

We enjoyed our stay at Jackson's Ridge. Easy to locate the house on the way in. Check in was real easy. Centrally located to shopping and restaurants. Plenty of room for everyone.
Séjour de 4 nuits en juillet 2022
Avis vérifié

6/10 – Acceptable

Points forts : Propreté, arrivée

Book with the local Cabin agency in W. Jefferson. Save $

Just OK.
Séjour de 3 nuits en juillet 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Stay

Great home base while visiting my sister in Laurel Springs. Very close to West Jefferson. Did sight seeing and river kayaking while in the area.
Séjour de 7 nuits en juin 2022
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Stay in the mountailns

It was nice and clean. The only problem is the chinese Lady bugs were quite thick on the floor and funiture in the lower part was not fun. But everything else was great and I would stay there again
Séjour de 17 nuits en mars 2022
Avis vérifié

6/10 – Acceptable

Points forts : Arrivée, exactitude de l’annonce

It was okayish.

The house is beautiful, but it’s not as secluded as thought. The road below is well used and cars can be heard on it regularly. While the river is visible, it’s not accessible and is on private land. Beds were comfy, living room was nice. However, I was attacked by a spider in the bed overnight, and woke up with 10+ bites that are itchy, red, hot, and have tripled in size. When communicated, the manager said she’d get the pest guys thoughts on the matter. We could not figure out how to turn the showers on. There was no pull or switch, so no one was able to shower until management got back to us Saturday night after contacting the housekeeper. While it was okay, this house is not on our “return to” list.
Séjour de 2 nuits en novembre 2021
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Nice and peaceful.

The place was well stocked and clean. I loved that there was a multitude of different kitchen appliances and utensils. The only worry I have is that the street signs are not accurate. You are going to have to be good with looking at a map. Also during the winter months the gravel driveway probably is not the best thing. You guys should consider reinforcing the driveway with more gravel.
Séjour de 4 nuits en août 2021
Avis vérifié

6/10 – Acceptable

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Nice Home

Nice home, good and rested week stay. Only a couple of issues. The bottom deck posts needs to be addressed (they are bowing and seems to be a weight issue) and renters have to purchase items not available to renters, such as trash bags for one.
Séjour de 7 nuits en juillet 2021
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice Mountain View from balcony

We will come back next year for my birthday.
Séjour de 2 nuits en juin 2021
Avis provenant d’un site partenaire

10/10 – Excellent

Enjoyable Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Delightful house; perfect weatherBeautiful scenery and enjoyable town of West Jefferson and inspirational Frescoes
Séjour de 3 nuits en mai 2021
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

relaxing & beautiful

The view and the hot tub was amazing! Would definitely recommend!
Séjour de 2 nuits en avril 2021
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Relaxing and beautiful

We had an excellent experience! The house was exactly as advertised. Clean, safe, and a lovely place to meet up with family/friends. The young kiddos and the pup were all happy and entertained. We were a little concerned about them on the porch due to railings with loose wood. But we just kept them off the upper deck. The hot tub was clean and in a great location to stargaze at night. Beautiful mountain and river view. We had no problem with the driveway at all and it was very rainy for a few days. Of note, we had to go back out for toilet paper. Kitchen was well stocked with pans and such, dishwasher available, some leftover spices from previous stays. Bed were comfy. Would definitely stay again.
Séjour de 4 nuits en mars 2021
Avis provenant d’un site partenaire

8/10 – Bien

Jackson's Ridge

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, we did enjoy our stay, the house is beautiful, the kitchen is amazingly stocked. The only downside for us, is that we prefer desolation when traveling to the mountains and you do not get that with this property. It sits close to HWY 163 so cars are going by constantly, it also has close neighbors. Not terrible, but not our preference.
Séjour de 2 nuits en mars 2021
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great!

Our trip was very lovely! Location was very nice and had a nice view. Only issue we ran into was actually finding the road that it was on. We were looking for the road on the left and it’s was on the right the whole time. It was very clean and seemed to have everything we needed. Definitely recommend and look forward to visiting again!!
Séjour de 2 nuits en décembre 2020
Avis provenant d’un site partenaire

10/10 – Excellent

Great base for fishing trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was exactly as described. Very clean, roomy, with lots of nice additions (kitchen supplies, new washer/dryer, hot tub). Hot tub was awesome after a day of fishing in the cold streams. Heat in the house worked well. We were very comfortable. The Halloween blue moon was a huge bright ball in a very dark sky. Great star gazing
Avis provenant d’un site partenaire

10/10 – Excellent

A Place of Serenity

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay was great! They have everything you might need in the kitchen and plenty of linens. It was clean and cozy. The porch was relaxing & peaceful. We will definitely be going back.
Avis vérifié

8/10 – Bien

Points forts : Communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté, arrivée

Pat’s Place

The arrival was the challenging part. We had trouble accessing the key. Because there is really no cell phone connectivity, we had to drive to town to find out what the problem was and were promptly told what to do. When we went back and accessed the place, it had obviously not been cleaned. There were towels in the bathtub, sheets that were in unmade beds and other evidence that the cleaning had not taken place. We were able to email the manager using the Wi-Fi and then a cleaning crew was in the house within an hour. The cleaning crew ladies were absolutely great and very apologetic. They had just gotten the date wrong. After that initial confusion, we truly enjoyed staying at the property. The views from the two front porches were spectacular at night and during the day. There’s a decent amount of traffic on the highway but that’s not really too distracting. We stayed there five nights and really enjoyed our time spent there.
Séjour de 5 nuits en septembre 2020
Avis provenant d’un site partenaire

10/10 – Excellent

Great time away

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great stay , the house was everything promised and much more. It was very clean and comfortable, the hot tub was awesome, I would definitely recommend this place again!!
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Simply fantastic!

My husband and I stayed here for a week and we really enjoyed ourselves! Location was quiet and right off the river. River was across the street but beautiful panoramic views off the back porches! Enjoyed the hot tub and the cleanliness of the property! Would stay again and recommend to friends!
Séjour de 7 nuits en août 2020
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

West Jefferson

I enjoyed my stay at this property. Clean for the most part i did notice water damage in the basement level and dog hair on every cushion outside. Property was as described. I was a little misled by the pictures and expected to have direct river access. I would stay again here or at another one of their properties in the future. I was extremely pleased with check in and out process. Instructions were clear and property management was available if needed but allowed you your privacy
Séjour de 3 nuits en août 2020
Avis vérifié

6/10 – Acceptable

Points forts : Propreté, arrivée, communication et emplacement.

Bad luck or bad management?

The house is great, sadly the day before we got there something had leaked all over the bottom bedroom carpet. We were not told about it and the property manager called us to see if it was okay. We told them the carpet was soaked and were advised to not use this bedroom as the carpet would have to be dried. We were told we would get a partial refund but nothing yet. It advertised the use of a BBQ, but there was only enough gas for one night and toilet paper for a couple of days. We have stayed in out of the way back country cabins with more toilet paper. I have addressed this as well and asked if the refund they offered was enough. Now silence and no refund at all. I will be contacting them again.
Séjour de 5 nuits en juillet 2020
Avis vérifié

2/10 – Terrible

Points forts : Arrivée
Points faibles : Communication, emplacement et exactitude de l’annonce.

They knew the ground floor was flooded before we arrived! AND IT IS NOT ON THE RIVER

We paid for a 3 bedroom 2 bath house at Jackson’s Ridge “on the water,” and the third bedroom on the bottom floor was flooded and very stinky and completely unusable when we arrived. We called management right away, and we were told..... the problem was already known about!!!! Since we were only going to be there for two nights, we were NOT going to deal with maintenance coming and taking up all of our vacation time fixing someone else’s house. Why weren’t we made aware of the situation so that we could make other plans????? Also, PLEASE PLEASE PLEASE update the listing. The house in not on the river. We chose the house SOLEY because the description is very misleading and stated that it was on the river. Across the street and over a busy road is NOT on the river. At all. Edited: I “think” they changed the listing to state that the house is not ON the river. I’m not sure. StayBlueRidge is the managing company, and they WILL NOT do anything for you if a problem arises. Please choose another house. There are so many beautiful houses to rent in this beautiful area!!!
Séjour de 2 nuits en juin 2020