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"Tried booking a room here after seeing 4 rooms available... Unfortunately they were completely booked and didn't know why travelocity was sending cust ... " More

By a verified traveller on Sat 13 Aug 2016

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Hotel Description

Hotel perfectly located for exploring Whitehorse

City center stay

Steps from the hotel, you'll find MacBride Museum of Yukon History and North End Gallery. Kwanlin Dun Cultural Centre and Old Log Church are also within half a mile (1 km).

Free airport shuttle

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas and free airport shuttle. Luggage storage, laundry facilities, and concierge services are also on offer.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 53 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, microwaves, and room service are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$161* Per night/room 1 Jan. - 2 Jan.

Room, Multiple Beds, Non Smoking (1 Queen, 2 Twin Beds)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Canadas Best Value Inn River View Hotel ratings based on 8 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Canadas Best Value Inn River View Hotel

Everyone (6)
4 out of 5

Posted by on 8 Mar. 2019

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2 out of 5
This place is an old dump. We were only passing through so I suffered through one night. It certainly is NOT CANADA'S best. Spend the extra $ on a chain place. It's old, it smells, definitely not impressed. Staff was very nice.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Guest Relations

We're glad to know our cordial staff could be a highlight of your recent stay with us. However, your remarks about the unexpected odor you experienced are unusual to read, as we're known for providing unparalleled cleanliness for our guests. Our staff is always on hand to correct any issues as they arise, and we encourage guests to reach out during their stay so we can help you. We're looking into the issue regardless, and we hope you allow us another chance to change your perceptions.

1 out of 5
The management gives rooms to Whitehorse’s less fortunate. While I can’t get mad for his kindness, I have to see this as a customer disservice as well. I will dub it Hobo Hotel. Kudos to his desire, but it’s a travelers disadvantage. 1. Booked two rooms that were not together. 2. Wasn’t given the types of rooms I booked. 3. However Mgmt did assist us and did make it right, in a weird way. All the fighting is true. If it were just me and my husband, eh, but it was my 4kiddos too. Not exactly how I wanted them to learn some life happenings, such as cursing and threatenings of fight by a meriad of drunks, in out hotel lobby. And drinks trying to pet and stumble on our dog while walking. Since and double traveler, stay at your own risk. Families- DONT DO IT!,

Posted by on 16 Jun. 2018

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2 out of 5

Solid Two star h re tryotel

Carpet at least 10 years old sine I was there. Worn out. Mice in rooms, eating into food containers. Only one key for family room. Broken window with no security latch. No refrigerator or fan as other rooms. Cleaning staff worked very hard. Desk clerk couldn't understand English well enough to answer your question. Door dead bolt did not work with key.

Posted by on 12 Jul. 2017

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5 out of 5

Didn't even get to stay here

Tried booking a room here after seeing 4 rooms available... Unfortunately they were completely booked and didn't know why travelocity was sending customers there way. The woman at the hotel was very upset she had to turn us away because we had our two kids with us. She was so nice she called around for other places we might be able to stay at and called us back when she found one. I'm extremely upset with the multiple problems I've had to deal with booking through travelocity and won't be recommending it to anyone

Posted by , from Alaska on 13 Aug. 2016

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3 out of 5

Old, but clean. Don't expect anything fancy.

This place is old, not anything fancy, but was very clean. Remote never worked. No AC except in a few smoking rooms. Had to sleep with window open and use fan. Light bulbs were burnt out. Wifi didn't work.

Posted by , from Alaska on 21 Aug. 2015

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2 out of 5

Pet friendly- with a fee

First, i was told about a pet fee i hadnt known about. Then, it took over an hour for my room to be ready (after 3pm- check in time). The room was a designated pet room, which was evident by the stains on the floor and threadbare comforters on the bed. I wore flip flops the entire time i was in the room, because the floor was so gross. Theres a lot of homeless in this part of town as well, and while i was waiting in the parking lot i was confronted by a few. They were also having issues with there fire door and alarm system, so it was constantly beeping/going off. The restaurant in the lobby was a bonus though! And the staff was nice.

Posted by on 1 Aug. 2015

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2 out of 5

Drunks next door

The room was better than we expected after seeing the outside. We were met in the parking lot buy swearing drunks trying to get into a fight. We stayed an extra night since everywhere else was full, and the drunks were back the second night also.

Posted by on 21 Jul. 2007

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About the Canadas Best Value Inn River View Hotel

Location 102 Wood Street, Whitehorse, YT Y1A 2E3

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Canadas Best Value Inn River View Hotel also features tour/ticket assistance, concierge services, and laundry facilities. This Whitehorse hotel is smoke free.

  • 53 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Whitehorse, YT (YXY-Whitehorse Intl.) (8.8 km / 5.4 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Canadas Best Value Inn River View Hotel offers 53 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Deep soaking tub
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Fan
  • Connecting rooms available

Food & Drink

Canadas Best Value Inn River View Hotel has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Canadas Best Value Inn River View Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.