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Four Points by Sheraton Windsor Downtown

3.0 star property
3-star hotel near Chrysler Theatre

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Photo gallery for Four Points by Sheraton Windsor Downtown

Restaurant
Exterior
Room, 2 Queen Beds, Non Smoking, City View
Property amenity
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

View in a map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Place, Detroit Windsor Tunnel
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪5 min walk‬
  • Place, Adventure Bay Family Water Park
    ‪6 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Room, 1 King Bed with Sofa bed, Non Smoking, City View

Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View

8.8 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Windsor

City center stay.Within a 10-minute walk of this Downtown Windsor hotel, you'll find Chrysler Theatre and Caesars Casino. Also, Adventure Bay Family Water Park is within half a mile (1 km) and Ford Field is within 6 miles (10 km).

What's nearby

  • Detroit Windsor Tunnel - 2 min walk - 0.2 km
  • Caesars Casino - 5 min walk - 0.4 km
  • Adventure Bay Family Water Park - 6 min walk - 0.6 km
  • Ford Field - 4 min drive - 3.2 km
  • Comerica Park - 4 min drive - 3.2 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪A Dog's Breakfast - ‬2 min walk
  • ‪Leftys On The "O - ‬2 min walk
  • ‪Voodoo Nightclub - ‬2 min walk
  • ‪The Manchester Pub - ‬2 min walk

About this property

Four Points by Sheraton Windsor Downtown

3-star hotel near Chrysler Theatre
Four Points by Sheraton Windsor Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. The business-friendly Four Points by Sheraton Windsor Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Windsor hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 8 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 17.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (70 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 60.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay
  • 3.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 17.50 per night
  • Pet fee: CAD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 758 reviews
Rating 8 - Good. 199 out of 758 reviews
Rating 6 - Okay. 70 out of 758 reviews
Rating 4 - Poor. 31 out of 758 reviews
Rating 2 - Terrible. 37 out of 758 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where we needed to be
Stayed 1 night in Jul 2025

6/10 Okay

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not very friendly. Were not knowledgeable about the area other than to tell you it’s not safe to walk around
Stayed 1 night in Jul 2025

4/10 Poor

Lindsey

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok - underwhelming for a Four Points by Sheraton

The rooms are very small, but decent and clean. The parking garage is a bit of a nightmare. They really need to fix the patio doors going from the indoor pool to their little patio. Staff were pleasant. Fine for an overnight stay.
Stayed 1 night in Jul 2025

8/10 Good

jodi

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and wonderful staff. Parking was reasonable, my only feedback is with the Breakfast Card. It's silly to limit the choices when the card covers items as high as a $16.95 breakfast (Western Omlet). If it covers items up to $16.95, shouldn't it logically be good for lower cost items as well? Why restrict? I get there is an item that costs $18.95, but why not just charge an extra $2 for that? In other words, let the Breakfast card cover everything on the menu, except the "Hungry Man Breakfast" that requires an extra $2 premium. It clearly bothered me that there were silly restrictions on the Breakfast choices. Other than that... very nice stay.
Stayed 1 night in Jul 2025

8/10 Good

Audrey

Stayed 1 night in Mar 2025

6/10 Okay

Kimberley

Travelled with family
Liked: Cleanliness
Not the nicest area
Stayed 2 nights in Jul 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Reservation was for a high floor, city view. We’re on the 3rd floor, looking at Canadian customs at the border? One chair in the room? Hallway is not clean nor air conditioned. Very small bathroom. Not as expected.
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The Staff were very helpful and friendly, rooms cleaned well. The parking lot is overdue for repairs, couldn't open the pool patio doors. Outdoor car noise as located in downtown loud.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello Easy, check in, quiet room, clean, great restaurant, excellent facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really good, including hotel breakfast.
Stayed 2 nights in Jun 2025

6/10 Okay

James

Liked: Staff & service
It's ok, nothing
Stayed 2 nights in Jun 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Decent spot
Stayed 2 nights in Jun 2025

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, room comfort
Wonderful mattress! Clean room. Loved the bathroom showers,
Stayed 1 night in Jun 2025

8/10 Good

craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could use more accessible parking.
Stayed 1 night in Jun 2025

6/10 Okay

Justin

Stayed 2 nights in Jun 2025

10/10 Excellent

Rob

Stayed 1 night in Jun 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
Stayed 1 night in Jun 2025

8/10 Good

AARTHI

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the US Border. Great Staff with Spacious and Clean Rooms.
Stayed 1 night in May 2025

10/10 Excellent

Nenad

NA
Stayed 1 night in Jun 2025

10/10 Excellent

Sanket

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 5 nights in May 2025