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Best Western Plus Hanes Mall Hotel

Property class: 2.5
Hotel near Hanes Mall in Winston-Salem

Choose dates to view prices

Photo gallery for Best Western Plus Hanes Mall Hotel

A Best Western Plus hotel with a covered entrance, multiple floors, and a parking area.
A modern dining area with round tables and chairs, a kitchen in the background, and a seating area with sofas and a coffee machine.
A modern office space with multiple workstations, a long corridor, and a seating area with colorful chairs.
A hotel room with a bed, bedside tables, a desk with a coffee maker, a TV, and a window with curtains.
A compact hotel room with a kitchenette, a flat-screen TV, a desk, a chair, and a bed.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪3 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and television.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, and television.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a door leading to another room.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside lamps, a desk with a computer, and a television.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside lamps, a desk with a computer, and a television.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a door leading to another room.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, bedside lamps, a desk with a computer, and a television.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, bedside lamps, a desk with a computer, and a television.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Sleep Inn Hanes Mall

Williamsburg Square
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 1,007 reviews
The price is CA $100
CA $116 total
includes taxes & fees
Sep 10 - Sep 11
Sleep Inn Hanes Mall

About the area

Winston-Salem

In Winston-Salem .Within a 10-minute walk of the hotel, you'll find Hanes Mall and Adventure Landing Winston-Salem. Also, Novant Health Medical Park Hospital is within half a mile (1 km) and Novant Health Forsyth Medical Center is within 2 miles (3 km).

What's nearby

  • Hanes Mall - 3 min walk - 0.3 km
  • Adventure Landing Winston-Salem - 8 min walk - 0.7 km
  • Benton Convention Center - 7 min drive - 7.4 km
  • Winston Salem State University - 8 min drive - 12.1 km
  • Wake Forest University - 10 min drive - 8.6 km

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪The Cookie House - ‬9 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel near Hanes Mall in Winston-Salem
Best Western Plus Hanes Mall Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Hanes Mall Hotel. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
Best Western Plus Hanes Mall Hotel offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Pillowtop beds, desk, laptop workspace, blackout drapes
Comfort Suites Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,012 reviews
The price is CA $128
CA $148 total
includes taxes & fees
Sep 20 - Sep 21
Comfort Suites Hanes Mall

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 5 2026 to May 31 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

How close is Best Western Plus Hanes Mall Hotel to the airport?

Best Western Plus Hanes Mall Hotel is 8.5 mi (12-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on Sept 1, 2026 start from CA $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hanes Mall Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hanes Mall Hotel.

Does Best Western Plus Hanes Mall Hotel offer free breakfast?

Yes, Best Western Plus Hanes Mall Hotel offers free breakfast.

Is there a casino at Best Western Plus Hanes Mall Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Hanes Mall Hotel?

This hotel offers free self parking.

Does Best Western Plus Hanes Mall Hotel have a pool?

Best Western Plus Hanes Mall Hotel features an outdoor pool. The pool will be unavailable from August 5 2026 to May 31 2027 (dates subject to change).

Does Best Western Plus Hanes Mall Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hanes Mall Hotel to downtown Winston-Salem?

Best Western Plus Hanes Mall Hotel is 3.5 mi away from Winston-Salem.

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 111 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet! Breakfast was a great convenience since we were snowed in!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are so nice and helpful. Neal at the afternoon/evening front desk is so welcoming and informative with information about restaurants in the area. Breakfast is good with plenty of choices.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and excellent location for me.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Bathrooms need a paint job/upgrade! Hotel conveniently located! Lots of good TV channels! Hot breakfast ok!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was wonderful and professional. I had a very late check in about 2:30am they stayed in communication with me and the process was smooth and they were very polite helping in the morning thank you would definitely stay again
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Cleanliness, amenities
Parking was decent, did not eat breakfast because of the bug concerns
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ljiljana

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and staff very kind
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk , clean ! Could use some more breakfast option and water in room to be hotter
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Hi all staff in this hotel was amazing very helpful and areas very clean, breakfast was great, rooms are excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, lots of parking and breakfast was good. Eggs, bacon, biscuits and gravy, waffle machine and more. They had a small water leak from the ceiling in the lobby but had it roped off. No big deal. Staff was friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, warm clean room, and close to my place of employment.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Best Western is what it is - fair price for clean and comfy room with generous offerings for breakfast.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Alicia

Liked: Staff & service, amenities
The hotel's appearance was somewhat beat up and needs updating. In my room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Quiet. Didnt hear traffic.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Raymond

Liked: Amenities
Clean and good breakfast friendly staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Zeynia

Liked: Amenities
Hotel needs a really good update overall great customer service and fast check in
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, amenities
Amazing space!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, amenities
Great stay
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean. This location is in a convenient location, closed to restaurants and easy access to highway.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not great. Everything else was okay. Fitness room is good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Zeynia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms could use a little more detail clean but overall very good service
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Chancey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic and for our basic needs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
room was clean! staff were very friendly and helpful !!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Shekeisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ I had a really good stay at the Best Western Plus Hanes Mall Hotel in Winston-Salem, NC. The hotel was clean, comfortable, and in a great location close to shopping and restaurants, which made getting around very easy. The staff was friendly and check-in was smooth. My room was nice and quiet, and the bed was comfortable so I was able to rest well. Overall, it was a pleasant stay and I would definitely stay here again if I’m back in the area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked.for room.near elevator and was accommodating
Stayed 1 night in Mar 2026