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GRAND HILAI SUN MOON LAKE

5.0 star property
5-star luxury hotel near Sun Moon Lake

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Photo gallery for GRAND HILAI SUN MOON LAKE

Separate tub and shower, spring water tub, hair dryer, bathrobes
View from room
Separate tub and shower, spring water tub, hair dryer, bathrobes
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Deluxe Suite, Lake View | Living room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No.139, Zhongxing Rd, Yuchi Township,, Yuchi, 555
  • Place, Shueishe Pier
    ‪1 min walk‬
  • Place, Shueishe Visitors Center
    ‪3 min walk‬
  • Place, Sun Moon Lake
    ‪9 min walk‬

Room options

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Deluxe Suite, Lake View

  • 109 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Lake view

View all photos for Prime Superior Room (6F~8F)

Premium bedding, down comforters, free minibar, in-room safe

Prime Superior Room (6F~8F)

9.6 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Prime Deluxe King Room with lake view (6F~7F)

Premium bedding, down comforters, free minibar, in-room safe

Prime Deluxe King Room with lake view (6F~7F)

10.0 out of 10
Exceptional
(4 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed
  • Lake view

View all photos for Sun Moon Suite

Premium bedding, down comforters, free minibar, in-room safe

Sun Moon Suite

  • 152 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Lake view

View all photos for Prime Superior King Room (3F)

Premium bedding, down comforters, free minibar, in-room safe

Prime Superior King Room (3F)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Yuchi

On lake.Steps from the hotel, you'll find Shueishe Pier and Meihe Garden. Sun Moon Lake and Shueishe Visitors Center are also within half a mile (1 km).

What's nearby

  • Shueishe Pier - 1 min walk - 0.0 km
  • Meihe Garden - 2 min walk - 0.2 km
  • Shueishe Visitors Center - 3 min walk - 0.3 km
  • Sun Fog Port - 9 min walk - 0.8 km
  • Sun Moon Lake - 9 min walk - 0.8 km

Getting around

  • Shuili Checheng Station - 33 min drive
  • Taoyuan International Airport (TPE) - 163 min drive

Restaurants

  • ‪日月潭餐廳 - ‬2 min walk
  • ‪阿嬤古早味香菇茶葉蛋 - ‬15 min drive
  • ‪茶老爸 - ‬2 min walk
  • ‪日月潭新山味邵族風味餐廳 - ‬2 min walk
  • ‪Starbucks 日月潭門市 - ‬1 min walk

About this property

GRAND HILAI SUN MOON LAKE

5-star luxury hotel near Sun Moon Lake
GRAND HILAI SUN MOON LAKE offers its guests a full-service spa, hot springs, and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A health club, a sauna, and multilingual staff are also featured at the luxury GRAND HILAI SUN MOON LAKE. Limited free parking is available on a first-come, first-served basis.

This 5-star Yuchi hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Built in 2024
  • Karaoke
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
GRAND HILAI SUN MOON LAKE offers 93 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 45-inch LED televisions come with satellite channels and Netflix. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

This Yuchi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs open between 7:00 AM and 10:30 PM.

Similar properties

Building design
The Lalu, Sun Moon Lake
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 627 reviews
The price is CA $713
CA $824 total
includes taxes & fees
Feb 2 - Feb 3
The Lalu, Sun Moon Lake

Property amenities

Family friendly

  • Baby bath
  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 11:00 AM for a fee: TWD 1,848 for adults and TWD 924 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Health club
  • Hot spring
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas

Room amenities

Entertainment

  • 45-inch LED TV with satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TWD 11435.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately TWD 1848 for adults and TWD 924 for children
  • Rollaway bed fee: TWD 11435.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, and Apple Pay.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Property Registration Number 交觀宿字第15 號

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Hot springs access available from 7:00 AM to 10:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Wen Wan Resort
Wen Wan Resort Sun Moon Lake
Wen Wan Sun Moon Lake
The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
Grand Hilai Sun Moon Yuchi
GRAND HILAI SUN MOON LAKE Hotel
GRAND HILAI SUN MOON LAKE Yuchi
The Wen Wan Resort Sun Moon Lake
GRAND HILAI SUN MOON LAKE Hotel Yuchi

GRAND HILAI SUN MOON LAKE Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 45 out of 49 reviews
Rating 8 - Good. 3 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great views and location, and a comfortable, modern room. I would absolutely stay here again and highly recommend it to others.
Balcony view
Hotel interior view
Stayed 2 nights in Oct 2025

10/10 Excellent

Yi Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

kengwei

Stayed 1 night in Oct 2025

10/10 Excellent

Chi Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

SIU LUN

Stayed 2 nights in Sep 2025

10/10 Excellent

Hsin Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

DA MING

Stayed 1 night in Aug 2025

10/10 Excellent

Kuan-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

TING-DUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯店與服務都讓人非常滿意

飯店住宿 與各設施都很讚，食物也很滿意，房內可以直接泡湯看湖景
Stayed 1 night in Jul 2025

10/10 Excellent

YENCHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

sumin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sharla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!
Stayed 2 nights in Apr 2025

10/10 Excellent

Cindy

Stayed 1 night in Mar 2025

10/10 Excellent

Yueh-Hsun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

YIFUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常用心的Hotel.

雖然服務人員有些不熟練，但是每位服務人員都表現了非常熱忱的態度，很棒的感覺。 餐飲非常棒，尤其是中式晚餐，食器，擺盤，料理精彩美味，米其林等級的水準，超讚👍！
Stayed 1 night in Jan 2025

10/10 Excellent

min, san diego

Stayed 1 night in Dec 2024

10/10 Excellent

Tai Hsi

Stayed 1 night in Oct 2025

6/10 Okay

Su Lan

Stayed 1 night in Sep 2025

10/10 Excellent

YICHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從check in開始的專屬接待辦理、入房後夜床服務、房間寬敞且乾淨舒適，陽台可遠眺日月潭景色、晚上九點還有提供道地小吃宵夜、早餐精緻主餐河龍蝦和勒眼牛排很美味，再搭配自助吧，整體體驗很滿意，會想再訪。
Stayed 1 night in Sep 2025

10/10 Excellent

HUI YIN PATTY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無與倫比的旅行

真的完全將日月潭的美盡收眼底！飯店的服務和態度真的好溫暖又專業！如果你是美食老饕，帶著空胃來享受吧！從早到晚有吃不完的美食！
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kuoching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ta-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

用心經營的酒店

日月潭酒店首選，您來住看看就能體會，下次一定全家一起再來。
Stayed 1 night in Jul 2025