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Boutique Hotel Albana Real - Restaurants & Spa

4.5 star property
4.5-star luxury hotel near Zermatt-Furi Gondola

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Photo gallery for Boutique Hotel Albana Real - Restaurants & Spa

Lunch and dinner served, Japanese cuisine
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby lounge
Exclusive Double or Twin Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Hot tub

Explore the area

Map
Schluhmattstrasse 19, Postfach 454, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Double or Twin Room

Luxury Double or Twin Room

Luxury Double or Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Mountain View (Attic)

Suite, Mountain View (Attic)

Suite, Mountain View (Attic)

  • Mountain view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Exclusive Double or Twin Room

Exclusive Double or Twin Room

Exclusive Double or Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Romantic Double or Twin Room

Romantic Double or Twin Room

Romantic Double or Twin Room

  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Zermatt

City center stay.You'll find Zermatt-Furi Gondola and Matterhorn Glacier Ride in the area of this Zermatt hotel. Klein Matterhorn Cable Car and Matterhorn are also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬4 min walk
  • ‪Brown Cow - pub - ‬7 min walk
  • ‪Old Zermatt - ‬4 min walk
  • ‪Whymper-Stube - ‬4 min walk
  • ‪Papperla Pub - ‬2 min walk

About this property

Boutique Hotel Albana Real - Restaurants & Spa

4.5-star luxury hotel near Zermatt-Furi Gondola
As a guest of Boutique Hotel Albana Real - Restaurants & Spa, you'll find an indoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury Boutique Hotel Albana Real - Restaurants & Spa. An area shuttle within 500 meters, a train station pick-up service, and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4.5-star Zermatt hotel.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Built in 1962
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Boutique Hotel Albana Real - Restaurants & Spa offers 38 accommodations with minibars and espresso makers. Select Comfort beds feature down comforters and premium bedding. 80-cm LED televisions come with cable channels. Bathrooms include jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, and Thai massages. The spa is equipped with Turkish bath/hammam.

Languages

English, French, German, Italian, Russian, Spanish

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Exterior

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  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, 754 reviews
The price is CA $352
CA $379 total
includes taxes & fees
Jun 17 - Jun 18
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 500 m
  • Train station pick-up and drop-off shuttle (surcharge) from 7:30 AM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Health club
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No elevator

Room amenities

Entertainment

  • 80-cm LED TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from April 22 2025 to May 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 85.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 40 (subject to availability)
  • Rollaway bed fee: CHF 85.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Albana Real
Albana Real Hotel
Albana Real Hotel Zermatt
Albana Real Zermatt
Hotel Albana Real Zermatt
Hotel Albana Real
Hotel Albana Real
Albana Real Restaurants & Spa
Hotel Albana Real Boutique Spa
Boutique Hotel Albana Real - Restaurants & Spa Hotel
Boutique Hotel Albana Real - Restaurants & Spa Zermatt
Boutique Hotel Albana Real - Restaurants & Spa Hotel Zermatt

Boutique Hotel Albana Real - Restaurants & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 98 reviews
Rating 8 - Good. 21 out of 98 reviews
Rating 6 - Okay. 9 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 4 out of 98 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! The room was very comfortable with plenty of space and we loved the spa! Highly recommend for a relaxing ski weekend
Stayed 2 nights in Mar 2025

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Martha

Liked: Cleanliness
Stayed 4 nights in Feb 2025

6/10 Okay

Roberto, Lucerne (Switzerland)

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure an enjoyable experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Cool spa area.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent service, extensive complimentary breakfast, beautiful spa included as well. Rooms were very nice.
Stayed 5 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service. I requested a refund because of it and they refused even though I never stayed there. I am taking it up with Hotels.com and my credit card company. I will get my refund one way or another.
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, highly recommended
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay!

Amazing hotel, well located in town. 10 min walk from the main train station and most ski lifts. Great breakfast every morning, shout out to the omelete man). Room was comfy and cozy. Spa was spacious, clean and comfortable, and the ski room was well kept also. Would definitely stay there again.
Stayed 4 nights in Jan 2025

8/10 Good

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked everything about the property except the mattress. It was terrible. It was broke. I didn’t expect that at a hotel or the only thing you really need is a bed and that wasn’t right
Stayed 1 night in Sep 2024

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our large room, with a sitting area and we had 2 balconies. Comfortable bed. Fantastic place. Would strongly recommend. Lovely breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Andres, Genève

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, room, and spa. The staff was very friendly and helpful. Definitely recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great restaurants inside. Conveniently located in centre town.
Stayed 4 nights in Feb 2024

10/10 Excellent

Iliyan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible staff, best hotel experience i've had
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and good location between the town centre and the Furi gondola. Nice breakfast with a good selection of eggs, cold meats, cheeses, fruit, bread and muesli but it would be nicer if there had been some variation through our stay. One issue - our room did not have a thermostat and was overheated so we had to open the windows at night to sleep.
Stayed 7 nights in Jan 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. The hotel has a great location near ski lifts and town center, an amazing breakfast, and restaurants conveniently on site. Highly recommend.

10/10 Excellent

Lamuel, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly lived everything about this hotel. Charlotte and all the staff, couldnt get all names, were so helpful, kind, and welcoming. The food in the restaurants were great and also the drinks at the bar. I had an extremely great view of the matterhorn right iut the door. I kindly thank everyone for all great hospitality and each time i visit zermatt, yhis will be my home away from home. I give them 5 stars.

6/10 Okay

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
This property was walkable from the train station. Our room had a direct view of the Matterhorn which was wonderful. The room was clean, the bathroom was nice. What was disappointing is that when we got to the hotel to check in there was nobody at the desk. My husband and I waited for a half an hour until somebody showed up to check us in. Also, the bed in the room was quite hard, I had trouble sleeping.
Stayed 3 nights in May 2022

10/10 Excellent

Murray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service complimented by great facilities. Highly recommend this property
Stayed 2 nights in May 2022

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of the Matterhorn

Lovely friendly traditional place
Stayed 5 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Tired, old rooms, too hot, no real view. Needs investment. Staff is super nice and breakfast is excellent. The spa is enjoyable but small.
Stayed 2 nights in Feb 2020

10/10 Excellent

Mallory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family owned hotel in a perfect location and staffed by a warm, friendly professional group of people! Eight of us gathered for a 5 night Christmas stay and enjoyed delicious breakfast buffet, warm inviting decor in an intimate atmosphere in close proximity to
Stayed 6 nights in Dec 2019