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Hotel Excelsior

3.0 star property
3-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Excelsior

Exterior
Exterior
Deluxe Double Room, 2 Single Beds, Balcony, Mountain View
Private kitchen
1 bedroom, minibar, in-room safe, desk
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Hofmattstrasse 38, Zermatt, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk
  • Popular LocationSunnegga Ski Resort20 min drive

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Mountain View

Suite, Mountain View

Suite, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room (North)

Double Room (North)

Double Room (North)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Single Beds, Balcony, Mountain View

Deluxe Double Room, 2 Single Beds, Balcony, Mountain View

Deluxe Double Room, 2 Single Beds, Balcony, Mountain View

  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony (South)

Double Room, Balcony (South)

Double Room, Balcony (South)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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Breakfast included
Pet-friendly
Free WiFi
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4.7 out of 5, Exceptional, (149)
The price is CA $552
per night
CA $585 total
includes taxes & fees
21 May - 22 May
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About the area

Zermatt

In Zermatt .Within a 5-minute walk of the hotel, you'll find Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Furi - Riffelberg and Furi Ski Area are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 5 min walk
  • Zermatt Visitor Center - 6 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • Walliserkanne Zermatt - 3 min walk
  • Brown Cow - pub - 3 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 3 min walk
  • Harry`s Ski Bar - 1 min walk
  • Restaurant Bar Manud - 2 min walk

About this property

Hotel Excelsior

3-star hotel near Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, ski storage, and a garden are also featured at Hotel Excelsior.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Helicopter/airplane tours

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Excelsior Zermatt
Excelsior Zermatt
Hotel Excelsior Hotel
Hotel Excelsior Zermatt
Hotel Excelsior Hotel Zermatt

Hotel Excelsior Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 128 reviews" "
Rating 8 - Good. 32 out of 128 reviews" "
Rating 6 - Okay. 3 out of 128 reviews" "
Rating 4 - Poor. 1 out of 128 reviews" "
Rating 2 - Terrible. 0 out of 128 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, well located
Excellent location, easy walk everywhere. Comfortable and included breakfast was very good. Bed was firm and comfortable. Only one complaint- hot water in shower fluctuates between hot, cold and warm. I would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service and they have a shuttle.
Stayed 1 night in Dec 2023

10/10 Excellent

Irfan

Travelled with family
Liked: Amenities
Good location
Stayed 2 nights in Nov 2023

10/10 Excellent

Leah Czarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Matterhorn View
Perfect place inside Zermatt, it's near everything. I got my perfect shot of the sunrise over the Matterhorn.
I woke up to this on 9/28/23 AM
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great for 3 people. It even had a sliding divider. Bathroom is big. Breakfast is excellent as well. Overall great experience
Stayed 2 nights in Oct 2023

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room! Loved the space and the view was spectacular! Staff and breakfast were great!
Stayed 1 night in Sep 2023

8/10 Good

TONY H

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view of Matterhorn from room
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Stayed 1 night in Oct 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice view! Loved it
Stayed 1 night in Oct 2023