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Mercure Zhangjiajie Tianmen Mountain

Property class: 4
4-star hotel in Yongding

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Photo gallery for Mercure Zhangjiajie Tianmen Mountain

Lobby
Property video
Gym
Interior detail
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
18 Ziwu Road, Yongding District, Zhangjiajie, Hunan, 427000
  • Place, Tujia Folk Customs Park
    ‪19 min walk‬
  • Place, Tianmen Mountain Cable Car
    ‪4 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪7 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Single Beds

Executive Room, 2 Twin Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Zhangjiajie

Central Zhangjiajie getaway .Your stay at this Yongding hotel places you within 2 miles (3 km) of Tujia Folk Customs Park and Puguang Temple. 72 Strange Buildings and Tianmen Mountain Cable Car are also within 3 miles (5 km).

What's nearby

  • Tujia Folk Customs Park - 19 min walk - 1.7 km
  • Tianmen Mountain Cable Car - 4 min drive - 4.1 km
  • Zhangjiajie National Forest Park - 7 min drive - 6.8 km
  • Great Gate at Tianmen Mountain - 24 min drive - 12.9 km
  • Wulingyuan Scenic Area - 25 min drive - 25.0 km

Getting around

  • Zhangjiajie (DYG) - 15 min drive

Restaurants

  • ‪맥도날드 - ‬3 min drive
  • ‪印象老灶台 - ‬4 min drive
  • ‪No Yeye No Tea - ‬4 min drive
  • ‪Nimo Kitchen - ‬2 min drive
  • ‪McDonald's (麦当劳) - ‬14 min walk

About this property

Mercure Zhangjiajie Tianmen Mountain

4-star hotel in Yongding
There are 2 restaurants on site. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. The business-friendly Mercure Zhangjiajie Tianmen Mountain also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. Free self parking is available. A complete renovation of Mercure Zhangjiajie Tianmen Mountain was completed in September 2025.

This 4-star Zhangjiajie hotel is smoke free.

  • 153 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • 1 conference room
Mercure Zhangjiajie Tianmen Mountain offers 153 air-conditioned accommodations with free minibar items and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Similar properties

Exterior
Hilton Garden Inn Zhangjiajie Wulingyuan
Wulingyuan
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 17 reviews
The price is CA $108
CA $126 total
includes taxes & fees
May 7 - May 8
Hilton Garden Inn Zhangjiajie Wulingyuan

Property amenities

Family friendly

  • Laundry facilities
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Books
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 6 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Mercure Zhangjiajie Tianmen Mountain Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Audris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean hotel.
Stayed 2 nights in Apr 2026