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Novotel Zurich City West

Property class: 4
Family-friendly 4-star hotel near Bahnhofstrasse

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Photo gallery for Novotel Zurich City West

Bar (on property)
Property video
Free minibar, in-room safe, desk, laptop workspace
Bar (on property)
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
  • Place, Technopark Business Center
    ‪1 min walk‬
  • Place, Letzigrund Stadium
    ‪14 min walk‬
  • Place, Swiss National Museum
    ‪3 min drive‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(35 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 2 miles (3 km) of Letzigrund Stadium and Swiss National Museum. Bahnhofstrasse and ETH Zurich are also within 3 miles (5 km).

What's nearby

  • Technopark Business Center - 1 min walk - 0.0 km
  • Maag Halle - 5 min walk - 0.4 km
  • Letzigrund Stadium - 14 min walk - 1.2 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • Bahnhofstrasse - 4 min drive - 3.1 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • ‪Club Lounge @ Renaissance Tower Hotel Zurich - ‬5 min walk
  • ‪Les Halles - ‬3 min walk
  • ‪New Point - ‬5 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪escherwyss Kantine-Bistro - ‬6 min walk

About this property

Novotel Zurich City West

Family-friendly 4-star hotel near Bahnhofstrasse
Novotel Zurich City West offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Novotel Zurich City West. For a fee, parking is available.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 5 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and safes. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

How close is Novotel Zurich City West to the airport?

Novotel Zurich City West is 7.1 mi (24-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Zurich City West?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on May 3, 2026 start from CA $320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Zurich City West have an airport shuttle?

Airport shuttle services are not available at Novotel Zurich City West.

How close is Novotel Zurich City West to the beach?

This hotel is 3.4 mi (22-min drive) from Mythenquai Beach.

Does Novotel Zurich City West offer free breakfast?

Free breakfast isn’t provided at Novotel Zurich City West, but buffet breakfast is offered for a fee of CHF 32 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Novotel Zurich City West?

No, there is no casino at this hotel, but Swiss Casinos Zurich (6-min drive) and Grand Casino Baden (17-min drive) are nearby.

What time is check-in at Novotel Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs CHF 60 (subject to availability).

Is there free parking at Novotel Zurich City West?

Free parking is not available at this hotel. Self parking is available for CHF 25.00 per night.

Does Novotel Zurich City West have a pool?

Novotel Zurich City West features an indoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Novotel Zurich City West have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Zurich City West have a spa?

There are no spa services available at this hotel.

How close is Novotel Zurich City West to downtown Zürich?

Novotel Zurich City West is 1.4 mi away from Zürich.

Novotel Zurich City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Sascha

Business traveller
Liked: Cleanliness
Disliked: Amenities
Terrible booking experience, absolute no go.
Stayed 1 night in Jan 2026

10/10 Excellent

Diego, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Incredible breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria Kathleen Ravanzo

Stayed 1 night in Jan 2026

10/10 Excellent

Devi

Stayed 5 nights in Dec 2025

2/10 Terrible

Dennys

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby is decent, but rooms and bathrooms are very outdated. Room was not very clean. I just stayed at a Novotel in Colmar, France and it was a complete different experience. Bigger room, cleaner and everything look updated and fresh.
Stayed 2 nights in Dec 2025

8/10 Good

JOSE

Travelled with family
Liked: Staff & service, amenities
The check in process was seamless and the staff was friendly and helpful. Even though the hotel is located in the TechnoPark area, the tram is a short 2min walk.
Stayed 3 nights in Dec 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Everything was clean and efficient.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff are friendly and helpful.
Stayed 3 nights in Dec 2025

6/10 Okay

Nicola

Stayed 2 nights in Nov 2025

10/10 Excellent

Jacob Paul

Stayed 2 nights in Nov 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located close to a tram stop which was handy. The food in the restaurant was very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, very clean hotel!
Stayed 3 nights in Nov 2025

10/10 Excellent

Marra Vanessa, Anchorage

Liked: Cleanliness, property conditions & facilities
Room was ready when we arrived early than check in time. Room was clean, hotel has good service and amenities. People are friendly esp the people in the reception. I would stay this place again whenever I come to Zurich. Breakfast buffet was the best lot of choices.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anamarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

We stayed 2 nights at the Novotel. It is an awesome hotel. The only downside was the breakfast food was all cold, even the food supposed to be hot, like bacon and eggs. Other than that, the rooms were nice and clean and staff were very helpful and friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Onix A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Very close to Hardbrucke Train Station. Staff is friendly and was very helpful with recommendations.
Stayed 1 night in Oct 2025

8/10 Good

Mark, Woking

Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Ding

Stayed 1 night in Sep 2025

6/10 Okay

Heidi

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Good accessibility from the station (two stops direct train from the airport). Booked in a superior room which was expensive. A nice enough room and quiet but photos on Expedia show coffee machines in the room class booked. The reality was a very limited number (2) of instant sachets. Asked about breakfast time when checking in, wasn't informed despite the high room rate what had been booked didn't include breakfast. Ok, but on attending in the morning, it didn't even include a black coffee either. Disappointing for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Hao Meng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel located close to Hardbrucke train station (7-10 minutes walk) which is 10 minutes from airport or city centre. There is a big Co-op nearby which is very convenient. Swimming pool opens until 11pm which allows flexible plans for customer. Overall a good stay and decent choice for travellers in Zurich
Stayed 1 night in Sep 2025

10/10 Excellent

Subhendu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay @ Zurich Novotel

Without doubt one of the best hotel I stayed during my trip to Switzerland. We were warmly welcomed by the staffs… the room was allocated immediately upon arrival. The staffs were extreamly friendly , flexible restaurant… nice ambiance’s.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Aug 2025

8/10 Good

Azamossadat Jahanian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was clean and tidy. Breakfast was good, there were 2 coffee machine, but weren’t enough for this busy hotel and one of them was faulty. The pool was small but clean. Overall decent for 4 star hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a convenient location for the city centre. Resturant didnt have much choice.
Stayed 1 night in Aug 2025