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Novotel Zurich City West

Property class: 4
Family-friendly 4-star hotel near Bahnhofstrasse

Choose dates to view prices

Photo gallery for Novotel Zurich City West

A person holding a cup and a plate, standing near a window with curtains.
Property video
A person standing in a room with a flat-screen TV on the wall, a window with curtains, and a green sofa.
A buffet with various food items and beverages.
A modern hotel lobby with a reception desk, seating area, and a large tree.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
  • Place, Technopark Business Center
    ‪1 min walk‬
  • Place, Kunsthalle Zurich
    ‪9 min walk‬
  • Place, Letzigrund Stadium
    ‪17 min walk‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Double Bed

A neatly arranged hotel room with a large bed, bedside tables, a wardrobe, and a round mirror on the wall.

Suite, 1 Double Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

A neatly made bed with white linens, a black nightstand with a lamp, and a small black bag on the side.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A person sitting on a bed in a hotel room with a white pillow, a black wall-mounted light, and a small table beside the bed.

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A neatly made bed with white linens, a black nightstand with a lamp, and a small black bag on the side.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(39 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a round mirror, and a sofa.

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 2 miles (3 km) of Letzigrund Stadium and Swiss National Museum. Bahnhofstrasse and ETH Zurich are also within 3 miles (5 km).

What's nearby

  • Technopark Business Center - 1 min walk - 0.0 km
  • Maag Halle - 5 min walk - 0.4 km
  • Kunsthalle Zurich - 9 min walk - 0.8 km
  • Letzigrund Stadium - 17 min walk - 1.5 km
  • Swiss National Museum - 4 min drive - 2.4 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zürich Limmatquai Station - 6 min drive
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • ‪Lian Hua Hardturm GmbH - ‬4 min walk
  • ‪New Point - ‬5 min walk
  • ‪AYA Bar - ‬4 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪Piu - ‬4 min walk

About this property

Novotel Zurich City West

Family-friendly 4-star hotel near Bahnhofstrasse
Novotel Zurich City West offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Novotel Zurich City West. For a fee, parking is available.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 5 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and safes. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

How close is Novotel Zurich City West to the airport?

Novotel Zurich City West is 7.1 mi (24-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Zurich City West?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on Nov 1, 2026 start from CA $278, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Zurich City West have an airport shuttle?

Airport shuttle services are not available at Novotel Zurich City West.

How close is Novotel Zurich City West to the beach?

This hotel is 3.4 mi (22-min drive) from Mythenquai Beach.

Does Novotel Zurich City West offer free breakfast?

Free breakfast isn’t provided at Novotel Zurich City West, but buffet breakfast is offered for a fee of CHF 32 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Novotel Zurich City West?

No, there is no casino at this hotel, but Swiss Casinos Zurich (6-min drive) and Grand Casino Baden (17-min drive) are nearby.

What time is check-in at Novotel Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs CHF 60 (subject to availability).

Is there free parking at Novotel Zurich City West?

Free parking is not available at this hotel. Self parking is available for CHF 25.00 per night.

Does Novotel Zurich City West have a pool?

Novotel Zurich City West features an indoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Novotel Zurich City West have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Zurich City West have a spa?

There are no spa services available at this hotel.

How close is Novotel Zurich City West to downtown Zürich?

Novotel Zurich City West is 1.4 mi away from Zürich.

Novotel Zurich City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay especially for families
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay, and each one is better than the last. Looking forward to staying again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well kept hotel with friendly and helpful staff. we had a great stay overall.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Had place to store luggage before check in time.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 5 days. Great location and very nice stay. We enjoyed downstairs hotel restaurant food and kids loved their fries and pasta. Close to Tram station and open area for kids to play or walk in front of hotel. We will definitely go back there again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very delicious.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Novotel were very courteous and friendly. The hotel was very clean and the rooms were quite spacious. The hotel was within walking distance to the tram line which made it very convenient to transport around Zurich by tram. I would definitely stay again at Novotel Zurich West whenever I return to Zurich.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities but breakfast unfortunately not included
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, very quiet, good confy bed, very helpful and joyful stuff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall as expected from standard 4 star hotel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very nice and invits you to seat there for a drink.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located 2 blocks from the tram station 51 towards the train station which is across the river from old town. Clean room. No carpet in the room.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Overdesigned to my taste with an ambiance that intends to entertain but eventually creates a messy and therefore nervous atmosphere. all comfort is being provided though and the staff is present.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Easy to get around. Pool was a nice bonus. Even the pull out was comfortable. Beer was cold in the lobby lounge! :)
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom odor stinks . Bar and restaurant area is clean and good. Room smells like a rotten egg and bathroom is very bad
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, very clean hotel!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Incredible breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable beds and great internet access and Kids loved swimming pool and nice breakfast.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Located close to a tram stop which was handy. The food in the restaurant was very good.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

The food was great and so were the amenities.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Jun 2025