Mercure Hotel Aachen Europaplatz

3.5-star hotel near Carolus Thermen Bad Aachen

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Photo gallery for Mercure Hotel Aachen Europaplatz

Property entrance
Seasonal outdoor pool, sun loungers
Daily buffet breakfast for a fee
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Joseph-von-Goerres-Str. 21, Aachen, NRW, 52068
  • Place, Ludwig Forum
    ‪6 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪13 min walk‬
  • Place, Aachen Cathedral
    ‪4 min drive‬
  • Airport, Liege (LGG)
    ‪51 min drive‬

Room options

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Privilege, Double Room, 1 Double Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Aachen

Aachen-Mitte stay.Your stay at this Aachen-Mitte hotel places you within 2 miles (3 km) of Carolus Thermen Bad Aachen and RWTH Aachen University. Aachen Cathedral and Ponttor are also within 2 miles (3 km).

What's nearby

  • Ludwig Forum - 6 min walk - 0.5 km
  • Carolus Thermen Bad Aachen - 13 min walk - 1.2 km
  • RWTH Aachen University - 4 min drive - 3.1 km
  • Aachen Cathedral - 4 min drive - 2.1 km
  • Aachen Town Hall - 4 min drive - 2.4 km

Getting around

  • Eurogress Aachen Bus Stop - 19 min walk
  • Cologne - Bonn Airport (CGN) - 58 min drive

Restaurants

  • ‪Mangal - ‬16 min walk
  • ‪Öz Gaziantep Restaurant - ‬16 min walk
  • ‪Cafe Soleil - ‬19 min walk
  • ‪Berlin Grill - ‬15 min walk
  • ‪Öz Urfa - ‬15 min walk

About this property

Mercure Hotel Aachen Europaplatz

3.5-star hotel near Carolus Thermen Bad Aachen
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4133 square feet (384 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Mercure Hotel Aachen Europaplatz. For a fee, parking is available.

This 3.5-star Aachen hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 4133 sq ft of conference space
  • 384 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Aachen Europaplatz offers 119 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Aachen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 11:
  • One of the dining venues
  • Bar/Lounge
The property is closed: Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.

Access methods

Staffed front desk

Pets

  • Pets: EUR 17.50 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 17.50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some wind and solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, cash, mobile payments, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses wind and solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aachen Europaplatz
Aachen Mercure Hotel Europaplatz
Europaplatz
Europaplatz Aachen
Mercure Aachen Europaplatz
Mercure Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Europaplatz
Mercure Hotel Europaplatz Aachen
Accor Aachen Europaplatz
Mercure Aachen Europaplatz
Mercure Hotel Aachen Europaplatz Hotel
Mercure Hotel Aachen Europaplatz Aachen
Mercure Hotel Aachen Europaplatz Hotel Aachen

Frequently asked questions

How close is Mercure Hotel Aachen Europaplatz to the airport?

Mercure Hotel Aachen Europaplatz is 30.5 mi (37-min drive) away from the Maastricht (MST-Maastricht - Aachen) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hotel Aachen Europaplatz?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen Europaplatz on Jun 21, 2026 start from CA $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Aachen Europaplatz have an airport shuttle?

Airport shuttle services are not available at Mercure Hotel Aachen Europaplatz.

Does Mercure Hotel Aachen Europaplatz offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Aachen Europaplatz, but buffet breakfast is offered for a fee of EUR 23 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Hotel Aachen Europaplatz?

No, there is no casino at this hotel.

What time is check-in at Mercure Hotel Aachen Europaplatz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Hotel Aachen Europaplatz?

Free parking is not available at this hotel. Self parking is available for EUR 15 per night.

Does Mercure Hotel Aachen Europaplatz have a pool?

Mercure Hotel Aachen Europaplatz features a seasonal outdoor pool.

Does Mercure Hotel Aachen Europaplatz have a restaurant?

Mercure Hotel Aachen Europaplatz is home to AIXcellence, which features international cuisine and al fresco dining. One of the dining venues will be closed seasonally each year from December 28 to January 11.

Does Mercure Hotel Aachen Europaplatz have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Aachen Europaplatz to downtown Aachen?

Mercure Hotel Aachen Europaplatz is 1.1 mi away from Aachen.

Mercure Hotel Aachen Europaplatz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 751 reviews
Rating 8 - Good. 321 out of 751 reviews
Rating 6 - Okay. 84 out of 751 reviews
Rating 4 - Poor. 27 out of 751 reviews
Rating 2 - Terrible. 15 out of 751 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Heiko

Liked: Cleanliness
Nice stay
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, amenities
Nice place to be, good food services, room always cleaning....
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean rooms, nice personnel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean and comfortable rooms.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, fine breakfast facilities, near to the city center.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Enjoyed the pool and bar area. Staff was very friendly, as well. Comfortable and clean rooms.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Yaneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel very good parkingfacilities
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good for short stay over

I really liked the offer with the drinks and food free of charge in the room. Also it was nice and silent. The pool unfortunatley was too cold at that time.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE PLACE TO STAY NEARR AACHEN CENTER

We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel.
Verified

10/10 Excellent

KYRIAKOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean rooms

Clean rooms nice and friendly staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Olatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my area of visit
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient
Stayed 1 night in May 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was good. Just a bit tight for space
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Vania

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is ok for a few days in Aachen. Nice garden and swimming pool.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Imanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure Hotel was lovely, the Rooms are immaculate and the Staff faultless. The booking in and booking out was very quick and professional.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service with 24/7 front desk. Nice and clean rooms
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like the location and hotel, but were disappointed that the restaurant was closed on Sunday.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a pool

The pool and the playground was very great for our 1,5 year old daughter. We had a great time!
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Amenities
Turn lights on in the bar in the evening so people don’t think it’s closed. Evening menu wasn’t appealing had to go elsewhere. Not enough pillows for the room. having an extra bed.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Have stayed here for many years always good.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and bathroom
Stayed 2 nights in Aug 2023