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The Aberdeen Altens Hotel

4.0 star property
4-star eco-certified hotel near Union Square Shopping Centre

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Photo gallery for The Aberdeen Altens Hotel

Indoor pool
Exterior
Reception
Breakfast, lunch, dinner served; British cuisine
Premium Quadruple Room, 2 Double Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Souterhead Road, Aberdeen, Scotland, AB12 3LF
  • Union Square Shopping Centre
    ‪5 min drive‬
  • Aberdeen Harbour
    ‪6 min drive‬
  • His Majesty's Theatre
    ‪6 min drive‬
  • Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Quadruple Room, 2 Double Beds

Premium Quadruple Room, 2 Double Beds

Premium Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Aberdeen

City center retreat .Your stay at this Cove hotel places you within 3 miles (5 km) of Duthie Park Winter Gardens and Union Square Shopping Centre. Aberdeen Harbour and Balnagask Golf Course (Nigg Bay Golf Club) are also within 3 miles (5 km).

What's nearby

  • Duthie Park Winter Gardens - 4 min drive - 2.6 km
  • Union Square Shopping Centre - 5 min drive - 3.9 km
  • Robert Gordon University - 5 min drive - 4.2 km
  • Aberdeen Harbour - 6 min drive - 4.2 km
  • His Majesty's Theatre - 6 min drive - 4.9 km

Getting around

  • Aberdeen Station - 10 min drive
  • Aberdeen Airport (ABZ) - 24 min drive

Restaurants

  • ‪McDonald's - Asda Aberdeen - ‬5 min drive
  • ‪Burger King - ‬5 min walk
  • ‪Mike’s “Famous” Fish & Chips - ‬5 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪The Bread Guys Bakery - ‬5 min drive

About this property

The Aberdeen Altens Hotel

4-star eco-certified hotel near Union Square Shopping Centre
The Aberdeen Altens Hotel offers its guests a children's pool, an indoor pool, a health club, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 12 meeting rooms. A sauna, a vending machine, and laundry facilities are also featured at the eco-certified The Aberdeen Altens Hotel. Parking is available for a fee.

This 4-star Aberdeen hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Aberdeen Altens Hotel offers 216 accommodations with safes and hair dryers. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12 to 15.95 for adults and GBP 5 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 to 15.95 for adults, and GBP 5 to 12 for children
  • Uncovered self parking fee: GBP 3.00 per night
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Thistle Aberdeen Altens Hotel Aberdeen
Thistle Aberdeen Altens Scotland
Thistle Hotel Aberdeen
Aberdeen Altens Hotel
Altens Hotel
Aberdeen Altens
Altens
The Aberdeen Altens Hotel Scotland
Thistle Aberdeen Altens Hotel
Thistle Aberdeen Altens
The Aberdeen Altens
The Aberdeen Altens Hotel Hotel
The Aberdeen Altens Hotel Aberdeen
The Aberdeen Altens Hotel Hotel Aberdeen

The Aberdeen Altens Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phillippa

Stayed 1 night in Mar 2025

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

One night stay - Business

Just an overnight stay for work. This hotel has facilities, a lot of space and the food in the restaurant was actually gorgeous
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a night as I had a training course in Altens. Clean, comfy, good parking and breakfast was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and the dining room was friendly and food was good.
Stayed 1 night in Feb 2025

6/10 Okay

Justin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Carpet in rooms had staining. Bathrooms facilities very good, however heating was vented rather than radiated
Stayed 1 night in Feb 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities

They charge parking if you book on hotels!

I can’t complain too much about the room, it was ok. Nothing special just what would be expected for the price. I had to pay for parking, I hadn’t seen this mentioned on the app when I booked it and the receptionist said it was because I had booked via hotels. Nothing against paying but there are plenty of other hotels local that don’t charge. I was told to book a table for food via the qr code. I tried several times but it wouldn’t work. At one point it said no availability until 9.30pm so I went down to the restaurant and they gave me a table straight away (7.30).
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic stay. The staff were friendly on arrival. The pool was good, as was the sauna and steam room. No issues with cleanliness and a good night sleep had by us all.
Stayed 1 night in Feb 2025

2/10 Terrible

Hannah

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not bad for a budget stay.

Staff were friendly. Hotel is on the old side but clean and comfortable enough. Walls are very thin and lots of noise was heard from other rooms and the corridor until late, then again early in the morning. Pool was lovely and warm but no privacy in changing area. Food in the restaurant was very tasty and service was ok considering how busy it was. Didn't realise we would have to pay for parking but it wasn't too pricey.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a business trip

Nice hotel. This is my first ch hotel when I stay in Aberdeen. Rooms are clean and comfortable with a good shower. Food in the bar is excellent so can be quite busy but they have enough staff to cope well. Excellent gym and pool to relax in after a hard day.
Stayed 1 night in Feb 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Think paying for parking is a little much considering your staying at the hotel.
Stayed 1 night in Feb 2025

4/10 Poor

Neil

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Toilet fills with waste from other rooms.

Ground floor superior room. Waste from other rooms kept coming back up the toilet. Reception knew about it but apparently ‘nothing can be done about it’!!! Moved to a top floor room. Won’t be returning until the drains are fixed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Steven

Stayed 1 night in Jan 2025

6/10 Okay

Helene

Stayed 1 night in Jan 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new favourite Aberdeen Hotel

Had a lovely stay, I was there for business. The WiFi worked well which is a plus. Had a problem with the TV and the delightful duty manager tried her best to fix it before swapping it for another one, apologising for any inconvenience. I had a splendid burger with chilli and cheese with a side of onion rings, which was a great day to end the day. Popped into the gym and pool for a couple of workouts and a swim. The gym is much better than the normal hotel gym, more like a private club gym. I would recommend staying and will be there again on my next visit to Aberdeen.
Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They just get it right. Great place.

My favourite place to stay when I’m anywhere near the area.
Stayed 2 nights in Jan 2025

8/10 Good

Ben

Stayed 2 nights in Dec 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the swimming pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

2/10 Terrible

wayne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Lovely hotel but so noisey

Hotel itself was actually nice We had a room 2 rooms down and on the floor above running about and banging all night till 1.30am was children left on there own. No idea were the parents were. Reception finaly got them to stop all the noise at 1.30am.
Stayed 1 night in Dec 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alan

Good
Stayed 1 night in Dec 2024