4/10 Poor
Trevor
Travelled with partner
Mar 24, 2025
We have stayed at Beach Rotana several times with no issues, however, during this stay the quality of the food service was very poor. At breakfast, tables were piled high with dirty plates and food with staff struggling to clear up and clean meaning guests were left standing or helping to clear. We went for an evening meal at the Italian restaurant, Prego, even though the restaurant was empty we were told that we could only sit at a smoking table after 10 minutes of waiting for any service we left and ate at another restaurant outside of the hotel. We did raise these issues with staff at the time and at checkout but not sure if we will stay there again!
Trevor
Stayed 3 nights in Mar 2025