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Hotel Emporio Acapulco

3.5 star property
3.5-star beachfront hotel near Condesa Beach

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Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Private pool
Bar (on property)
Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast available
  • Pool
  • On private beach
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Popular LocationDiana the Huntress2 min walk
  • Popular LocationCondesa Beach2 min walk
  • Popular LocationParque Papagayo16 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)30 min drive

Room options

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen with ocean view

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Privilege Club Doble Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Outdoor pool
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Pool
Hot tub
All-inclusive
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4.0 out of 5, Very good, (1002)
The price is CA $205
per night
CA $264 total
includes taxes & fees
25 May - 26 May
Hotel Palacio Mundo Imperial

About the area

Acapulco

On the beach.A stay at this Costera Acapulco hotel places you steps from Diana the Huntress and a 5-minute walk from Condesa Beach. Playa El Morro and Diana Galleries Mall are also within half a mile (1 km).

What's nearby

  • Diana the Huntress - 2 min walk
  • Condesa Beach - 2 min walk
  • Diana Galleries Mall - 3 min walk
  • Galerías Acapulco - 12 min walk
  • Parque Papagayo - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • Starbucks - 4 min walk
  • Fisher's Acapulco - 1 min walk
  • London English Pub - 2 min walk
  • Texas Ribs - 1 min walk
  • Italianni's - Acapulco - 3 min walk

About this property

Hotel Emporio Acapulco

3.5-star beachfront hotel near Condesa Beach
Simply walk outside to feel the sun on your face at the sand beach. At Hotel Emporio Acapulco you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a children's pool, a fitness center, and a garden. Parking is available for a fee.

This 3.5-star Acapulco hotel is smoke free.

  • 422 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1952
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hotel Emporio Acapulco offers 422 accommodations with safes and coffee/tea makers. Rooms open to balconies. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (MXN 190 per night)
  • Valet parking on site (MXN 190 per night)
  • 24-hour drop-off airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–12:30 PM: MXN 340-355 for adults and MXN 165-180 for children
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Infinity pool
  • Playground
  • Shopping

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Emporio Acapulco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340–355 for adults, and MXN 165–180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 190 per night
  • Valet parking fee: MXN 190 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Hotel Emporio Acapulco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1007 reviews" "
Rating 8 - Good. 270 out of 1007 reviews" "
Rating 6 - Okay. 143 out of 1007 reviews" "
Rating 4 - Poor. 73 out of 1007 reviews" "
Rating 2 - Terrible. 77 out of 1007 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Javier

Stayed 3 nights in Feb 2024

6/10 Okay

Mirna

Travelled with family
Liked: Cleanliness, room comfort
Room nice clean but thee reception service not so good
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Jesus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Andrés

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Mohammed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately Acapulco Should be a tourist Area, But very few people Know English.
Stayed 4 nights in Oct 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Property conditions & facilities, room comfort
AMOR Y ENTREGA SIN LIMITE
TODO ESTUVO DE LUJO, LOS EMPLEADOS EN GENERAL TODOS EDUCADOS, AMABLES Y 100% DISPUESTOS A DARNOS SU MEJOR TRATO Y SERVICIO. LES HACE FALTA UN EQUIPO DE PRIMEROS AUXILIOS YA QUE HUBO UNA SITUACION EN LA ALBERCA CON UNA MUJER Y NO SUPIERON MANEJAR LA SITUACION DE FORMA ADECUADA, UN HOTEL TAN GRANDE MERECE TENER UN EQUIPO DE PRIMEROS AUXILIOS, YA QUE NI DOCTORES NI AMBULANCIAS LLEGABAN EN MAS DE UNA HORA DEL INCIDENTE. EL RESTAURANT SUNSET ESTUVO DE LO MAS DELICIOSO , SIMPLEMENTE QUIERO REGRESAR. LE PIDO A DIOS POR TODO EL PUEBLO DE ACAPULCO POR SU PRONTA RESTAURACION Y QUE DIOS LES AYUDE A SOBRE LLEVAR ESTA TERRIBLE TRAGEDIA DEL HURACAN OTIS. GRACIAS HOTEL EMPORIO DISFRUTE MIS DIAS CON SU AMABILIDAD Y BUEN TRATO QUE LOS LLEVO EN MI CORAZON. SIGAN TENIENDO ESA GENTE DE CORAZON AMABLE, ALEGRE Y DISPUESTO. QUE DIOS LOS AYUDE A LEVANTARSE COMO EL AVE FENIX LOS BENDIGO EN EL NOMBRE DE JESUS
Stayed 3 nights in Oct 2023

6/10 Okay

Sandra, North hills

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Cerca de tiendas y transporte
Stayed 1 night in Sep 2023

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! The staff was very friendly and helpful. Our room was clean and always restocked. Everytime we ordered room service they will be quick and polite. We enjoyed the adult pool and drinks. The only bad thing we’re the elevators they were out of service twice so it was a wait for only one elevator in use. Already have my stay booked for next year!
Stayed 7 nights in Jul 2023

6/10 Okay

Katarzyna Lidia

Disliked: Staff & service
Stayed 6 nights in Sep 2023