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Palms Airport city Formerly HolidayInn

3.5 star property
3.5-star hotel in Airport Residential Area

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Photo gallery for Palms Airport city Formerly HolidayInn

Outdoor pool
Junior Double Room, Non Smoking
Reception
Breakfast buffet
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • All-inclusive
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Plot 19 & 20 Accra, Accra, Greater Accra Region, 3204
  • Place, Accra Mall
    ‪3 min drive‬
  • Place, U.S. Embassy
    ‪5 min drive‬
  • Place, Labadi Beach
    ‪10 min drive‬
  • Airport, Accra (ACC-Kotoka Intl.)
    ‪12 min walk‬

Room options

View all photos for Junior Double Room, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Double Room, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room, 1 Queen Bed

Club Double Room, 1 Queen Bed

Club Double Room, 1 Queen Bed

  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Accra

Airport Residential Area stay.With a stay at this Airport Residential Area hotel, you'll be within half a mile (1 km) of Marina Mall and 2 miles (3 km) of El Wak Stadium. Accra Mall and W.E.B. DuBois Center are also within 3 miles (5 km).

What's nearby

  • Accra Mall - 3 min drive - 2.7 km
  • University of Ghana - 4 min drive - 3.4 km
  • U.S. Embassy - 5 min drive - 3.1 km
  • Oxford Street - 6 min drive - 4.7 km
  • Labadi Beach - 10 min drive - 6.9 km

Getting around

  • Kotoka Intl. Airport (ACC) - 2 min drive

Restaurants

  • ‪Café Kwae - ‬2 min walk
  • ‪Coco Lounge - ‬5 min walk
  • ‪Beans N Cream - ‬10 min walk
  • ‪Café Barbera - ‬4 min walk
  • ‪The Honeysuckle (Airport) - ‬10 min walk

About this property

Palms Airport city Formerly HolidayInn

3.5-star hotel in Airport Residential Area
Some rates at Palms Airport city Formerly HolidayInn are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The business-friendly Palms Airport city Formerly HolidayInn also features an outdoor pool, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Accra hotel.

  • 170 guestrooms or units
  • Meeting rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palms Airport city Formerly HolidayInn offers 170 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (98 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Palms City Holidayinn Accra
Palms Airport city Formerly HolidayInn Hotel
Palms Airport city Formerly HolidayInn Accra
Palms Airport city Formerly HolidayInn Hotel Accra

Palms Airport city Formerly HolidayInn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindyann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will surely stay there again the issue was our shower when you use it the water ran to the outside floor used lots of towels
Stayed 1 night in May 2025

8/10 Good

Adwoa

Liked: Cleanliness, property conditions & facilities
I liked the room . Only hope to see improvement in the food.
Stayed 2 nights in May 2025

10/10 Excellent

Kingsley

Stayed 2 nights in Jun 2025

10/10 Excellent

Frank Martin

Stayed 1 night in May 2025

10/10 Excellent

Simon, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean with a friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I'm honest, i was a bit skeptical about booking the property because the reviews weren't amazing, but i went ahead away because the price was decent, it was conveniently close close to the airport and there was a complimentary shuttle, i appreciate the shuttle service being kind enough to wait for me, even though the flight and my baggage was delayed The check-in process was smooth, after it was long flight and the gentleman, Paul, who assisted me was very helpful Loved the room, very modern and comfortable with a good view My personal favorite was the food and the cafe, its Great for meetings with good Wi-Fi They have ice cream, which is a nice touch The Lamb chops i had for lunch was great, cooked to perfection. it reminded me of the one i had in New York earlier this year, and that caught me by surprise! Overall, an extremely pleasant stay, Thank you to All!
Stayed 1 night in Apr 2025

6/10 Okay

Segun

Liked: Property conditions & facilities
The hotel WIFI server is very horrible. The experience was terrible to say the least. They need a new wifi system overhaul. We were without wifi or phone service for several hours and it wasn't until i tried using my personal phone to call the front desk that a receptionist apologized for the tardiness and the problem resolved temporarily only to repeat itself all over again. When you're logged on the wifi, it keeps bouncing you back off and requesting a password and authentication before it temporarily logs on again and it keeps repeating this nuisance. This is not working. There's got to be a better way.This unresolved wifi issues takes away from the other great experience of the hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Khayla

Stayed 1 night in Mar 2025

2/10 Terrible

Baffour

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Really?

We were scheduled to be at the airport at 5 am and requested the shuttle take us. At 445am they were still looking for the key to the shuttle I which they never found. They took us to the airport in one of the employees very small car. The chef was the only employee that had passion. He not only served us breakfast but took us to the airport.
Stayed 1 night in Mar 2025

6/10 Okay

HICHAM

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Good hotel for business trip with few points to i

After having published my first evaluation, the hotel reacted and did modification regarding the breakfast and offer now a buffet. I trust they will imprive again with this mindset. The only negativ point for me is the room service. The menu is a bit limited and meals are often not available. I ordered 4 times and they did mistakes 3 times. Not to mention that it is extremly dlow 45mn to 1h15. I decided to eat outside as much as possible. This hotel will improve and I will give them a chance again next time. A bit expensive for this prestation but their asset is also the availability of the airport shuttle. Do not accept a first floor room , it is too noisy.The noise is not from outside hotel or the room but ftom the music in the lobby.
Stayed 4 nights in Apr 2025

8/10 Good

HICHAM

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Close to the airport ok for short stay

Very confortable and clean. Shuttle seevice availaible. The problem.is the breakfast, not a buffet and very slow and limited. Nithing fancy. For the room service no menu available and anyway the phone in the room.was not working. Internet is poor and there is roo much electricity shut downs.
Stayed 1 night in Apr 2025