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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Reception
Exterior
Reception
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Place, Cleveland Clinic - Family Health and Surgery Center Twinsburg
    ‪2 min drive‬
  • Place, Windmill Golf Center
    ‪4 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪9 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪47 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

2 Queen Beds Room

  • Sleeps 5

King Room

  • Sleeps 3

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Whirlpool

  • Sleeps 5

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 3

2 Queen Premium With In-Room Drink

  • Sleeps 5

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

One Bedroom Suite King With Sofabed

  • Sleeps 3

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About the area

Twinsburg

In Twinsburg .You'll be within 2 miles (3 km) of Cleveland Clinic - Family Health and Surgery Center Twinsburg and 6 miles (10 km) of Liberty Park with a stay here. Fun 'n' Stuff and Hudson Historic District are also within 6 miles (10 km).

What's nearby

  • Cleveland Clinic - Family Health and Surgery Center Twinsburg - 2 min drive - 2.9 km
  • Windmill Golf Center - 4 min drive - 3.9 km
  • Cuyahoga Valley National Park - 9 min drive - 13.1 km
  • Progressive Field - 27 min drive - 42.2 km
  • Cleveland Clinic - 28 min drive - 33.7 km

Getting around

  • Cleveland Station - 30 min drive
  • Akron-Canton Airport (CAK) - 40 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬19 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

Hilton Garden Inn Cleveland/Twinsburg

3-star guestrooms with free WiFi
Hilton Garden Inn Cleveland/Twinsburg offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. The business-friendly Hilton Garden Inn Cleveland/Twinsburg also features laundry facilities, dry cleaning/laundry services, and a convenience store. Self parking is free.

  • 1 building
  • 142 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1999
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Ohio
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Cleveland Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 452 out of 763 reviews
Rating 8 - Good. 213 out of 763 reviews
Rating 6 - Okay. 57 out of 763 reviews
Rating 4 - Poor. 24 out of 763 reviews
Rating 2 - Terrible. 17 out of 763 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home Felt stay thanks to everyone on yhe staff
Stayed 1 night in Dec 2025

4/10 Poor

Martin

Travelled with family
One elevator was broken for more than a week, the room wasn’t cleaned during our stay and I asked twice for it to be cleaned. Will not stay at this location in the future
Stayed 3 nights in Dec 2025

10/10 Excellent

Heather G

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful to us. Food was great and the whole stay was outstanding. Room was clean
Stayed 1 night in Dec 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
The WiFi was spotty at best, soap and shampoo dispensers although full did not work, fitted sheet came off all night. Room was clean, heater was great, coffee maker was a nice addition, staff was attentive.
Stayed 1 night in Dec 2025

4/10 Poor

Rebecca

We booked for 5 people and there were only 2 double beds. We expected a pull out or cot but not available or allowed.
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding
Stayed 2 nights in Dec 2025

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Staff was nice and helpful
Stayed 5 nights in Dec 2025

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service
Just okay cold near windows warm near door
Stayed 1 night in Dec 2025

10/10 Excellent

Kateryna

Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nothing in particular
Stayed 1 night in Nov 2025

8/10 Good

Toniquia

Had a closed up smell so we wiped everything down
Stayed 2 nights in Nov 2025

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not do any of these things
Stayed 1 night in Nov 2025

8/10 Good

hudson

Stayed 2 nights in Nov 2025

2/10 Terrible

Jasmine

Business traveller
Disliked: Cleanliness, amenities
The price for this Hilton Garden Inn in Twinsburg is absolutely not justified by the room quality. While the two staff members were kind (checkout clerk asked how our stay was and I said “could’ve been a lot better” she went ahead with her checkout process and didn’t even ask why) Our stay was severely impacted by maintenance and cleanliness failures. The most alarming issue was the visible mold growing in the shower and whirlpool tub (photos provided). This made the bathroom unusable, forcing us to shower off-site at a local gym. Beyond the hygiene issue, the room had several deferred maintenance problems: * Poorly patched holes and water stains on the walls and ceiling. * The couch had a torn hole in the fabric. * Stains were visible on the nightstands. We were required to be in the area and did not raise a fuss, but the condition of this room is unacceptable for a Hilton-brand hotel. The property requires immediate and serious attention to cleanliness and repairs.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Jersey City

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and did not disturbed when I put up the sign.
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Staff was friendly and helpful
Stayed 3 nights in Oct 2025

8/10 Good

garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Megan

Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was bummed no hot tub and when we checked in the shampoo and conditioner were empty
Stayed 2 nights in Sep 2025

10/10 Excellent

Emmeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to the places I needed to go.
Stayed 2 nights in Sep 2025

10/10 Excellent

TONY

Stayed 1 night in Sep 2025

10/10 Excellent

Marlene

Stayed 1 night in Sep 2025