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Hotel Albuquerque at Old Town

3.5 star property
3.5-star hotel near Albuquerque Convention Center

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Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Restaurant
Lobby
Outdoor pool, pool umbrellas
Outdoor dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Place, Albuquerque Museum
    ‪5 min walk‬
  • Place, Old Town Plaza
    ‪7 min walk‬
  • Place, ABQ BioPark Aquarium
    ‪15 min walk‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪12 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(101 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(102 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(92 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(28 reviews)
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

9.6 out of 10
Exceptional
(18 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Albuquerque

Sawmill Area stay.Within a 10-minute walk of this Sawmill Area hotel, you'll find Albuquerque Museum and Old Town Plaza. Explora Science Center and Children's Museum and American International Rattlesnake Museum are also within half a mile (1 km).

What's nearby

  • Albuquerque Museum - 5 min walk - 0.5 km
  • Old Town Plaza - 7 min walk - 0.6 km
  • New Mexico Museum of Natural History and Science - 8 min walk - 0.8 km
  • Explora Science Center and Children's Museum - 8 min walk - 0.8 km
  • ABQ BioPark Aquarium - 15 min walk - 1.3 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Paxton's Taproom - ‬3 min walk
  • ‪D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque - ‬5 min walk

About this property

Hotel Albuquerque at Old Town

3.5-star hotel near Albuquerque Convention Center
Hotel Albuquerque at Old Town offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business center and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

  • 188 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Meeting rooms
  • 39719 sq ft of conference space
  • 3690 sq m of conference space
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1007 out of 1476 reviews
Rating 8 - Good. 281 out of 1476 reviews
Rating 6 - Okay. 105 out of 1476 reviews
Rating 4 - Poor. 44 out of 1476 reviews
Rating 2 - Terrible. 39 out of 1476 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Stayed 2 nights in Dec 2025

6/10 Okay

EDWARD, VENICE

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, updated rooms, great staff, nice restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Kathleen, S. Burlington

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was located in a great area - close to the interstate, restaurants, breweries, and old town shopping and sights. The reason for a lower rating on the staff was that we reserved our room months in advance. We paid extra for a Suite because we needed the extra space. The evening before checking in we rec'd a call from the front desk manager saying that they did not have our room. He offered to put us in a smaller standard size room with only a $20 discount. This was unacceptable because we had a reservation for the suite. We were traveling with another family and needed the bigger room to hang out in the evenings together. Onced pressed by the reservation manager, he "found" a room for us. He put us on the 2nd floor, not a big deal, but with a window that looked out on an area where they threw their trash, such as broken chairs and equipment. I don't know why they didn't just black out that window because it was a terrible first impression when walking into the room. I'm going to give him the benefit of the doubt that it was not done on purpose, but a customer who choses your hotel months in advance should get a better room than those who just booked it. There were at least 3 weddings going on and I'm sure we got bumped for their accommodations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melody

Stayed 1 night in Sep 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Responsive staff and wonderful location where we could see am balloons flying hight!
Stayed 1 night in Sep 2025

10/10 Excellent

Brendan

Stayed 1 night in Sep 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our original room was not ready so they upgraded us to a jr suite.
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey

Stayed 4 nights in Sep 2025

10/10 Excellent

Carol

Stayed 2 nights in Sep 2025

10/10 Excellent

DOUGLAS, Mount Laurel

Stayed 6 nights in Aug 2025

10/10 Excellent

Marc

Travelled with family, Travelled with partner
Liked: Amenities
Great location!
Stayed 1 night in Sep 2025

6/10 Okay

Winston

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Make no mistake, this did not feel like a four star property. It has been lightly renovated, but it is a very old hotel, and it feels like it. Bathroom door, seems like it was made of cardboard, would not close or lock. The swimming pool was out of use the entire time we were there. Well the hotel promises access to a pool area and fitness center, doors were repeatedly locked, and the facilities were not available. At one point, I was using the hot tub, and when I went to leave, I was completely locked in the area, and had to contact front desk to come and open a door, and then I had to walk about six minutes around the entire large hotel to get to the front entrance and then through the lobby down the hallway and up the elevator. It just felt like nobody was paying attention. I did complain about the lack of pool usage and the manager did refund us one night, which was nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2025

8/10 Good

Caitlin

Stayed 3 nights in Sep 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Stayed 2 nights in Sep 2025

8/10 Good

Tim

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property & location were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very glad the wedding music ended at 10 pm. Breakfast was great at the restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dr. Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2025

2/10 Terrible

Nga

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Jun 2025