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SureStay Hotel by Best Western Albuquerque Midtown

2.5 star property
Hotel near University of New Mexico in Albuquerque

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Photo gallery for SureStay Hotel by Best Western Albuquerque Midtown

Lobby
Indoor pool
Room, 1 King Bed, Accessible
Exterior
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
1635 Candelaria Boulevard Northeast, Albuquerque, NM, 87107
  • University of New Mexico
    ‪3 min drive‬
  • University of New Mexico Hospital
    ‪4 min drive‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 King Beds

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About the area

Albuquerque

Heart of Albuquerque.A stay at this Northeast Heights hotel places you within half a mile (1 km) of Rio Grande Trail and 3 miles (5 km) of Los Poblanos Open Space. Maxwell Museum of Anthropology and University of New Mexico are also within 3 miles (5 km).

What's nearby

  • University of New Mexico - 3 min drive - 3.0 km
  • University of New Mexico Hospital - 4 min drive - 3.8 km
  • Albuquerque Convention Center - 4 min drive - 4.9 km
  • ABQ Uptown - 5 min drive - 6.8 km
  • Old Town Plaza - 5 min drive - 6.8 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Maverik - ‬2 min drive
  • ‪Main Event Entertainment - ‬3 min drive
  • ‪Milly's - ‬9 min walk
  • ‪Circle K - ‬3 min drive

About this property

SureStay Hotel by Best Western Albuquerque Midtown

Hotel near University of New Mexico in Albuquerque
SureStay Hotel by Best Western Albuquerque Midtown offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. The business-friendly SureStay Hotel by Best Western Albuquerque Midtown also features a vending machine, laundry facilities, and an ATM. Self parking is free.

This Albuquerque hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
SureStay Hotel by Best Western Albuquerque Midtown offers 83 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Red Roof Inn
Red Roof Inn Albuquerque
Red Roof Inn Motel Albuquerque
Red Roof Albuquerque
Red Roof Inn - Midtown Hotel Albuquerque
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Rodeway Inn Albuquerque
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Motel Rodeway Inn & Suites Albuquerque
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SureStay Hotel by Best Western Albuquerque Midtown Hotel
SureStay Hotel by Best Western Albuquerque Midtown Albuquerque

SureStay Hotel by Best Western Albuquerque Midtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 272 out of 889 reviews
Rating 8 - Good. 256 out of 889 reviews
Rating 6 - Okay. 154 out of 889 reviews
Rating 4 - Poor. 89 out of 889 reviews
Rating 2 - Terrible. 118 out of 889 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

KIMTHU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, quiet and nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

It was newer condition and clean. The breakfast was very nice. The rates were higher than any other hotels of our 5 state road trip.
Stayed 1 night in May 2025

6/10 Okay

Jena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE STAFF! Great Breakfast!!
Stayed 2 nights in May 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious Room, double king beds, perfect for the family.
Stayed 3 nights in May 2025

10/10 Excellent

FELICIA

Travelled with family
Nice hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Abigail

Stayed 1 night in May 2025

8/10 Good

Jayme

Stayed 1 night in May 2025

6/10 Okay

Gilbert

Travelled with family
Disliked: Staff & service
Fridge didn’t work
Stayed 2 nights in May 2025

10/10 Excellent

Edgar

Stayed 1 night in May 2025

6/10 Okay

Jessica

Travelled with family
Liked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

AL, desoto

Stayed 1 night in May 2025

8/10 Good

Trevor

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

JENNIFER

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
The room was not bad but it was not good either. Not super clean not super dirty. It was very noisy. Loud highway on one side loud parking lot on the other. People in the parking lot off and on all night. Loud people on both sides of our room and the person upstairs stomping across the floor at 4:00 AM. The area does not feel safe due to the homeless population. I will not be staying there again.
Stayed 1 night in May 2025

10/10 Excellent

Mohamedou

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice person the front desk manager
Stayed 1 night in May 2025

10/10 Excellent

Jamie, Highland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It may look like a rough area but I can honestly say I always feel safe when I stay at this hotel. Very nice staff very friendly! The swimming pool good use some remodeling. Also so much needed light. But it’s a very nice place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Lauren

Travelled with family
Disliked: Staff & service, amenities
It has cute rooms, but the couch had white marks and all other gross stains, we had to add sheets over it. We asked for extra bedding because our toddler pees through his diaper a lot. They said they have no extras. Our toddler threw up in the dining room and there was no staff avaliable, so we had to clean it with tiny napkins. (They were professional when spoken with though) Decent breakfast, cool looking pool & hot tub.
Stayed 1 night in May 2025

8/10 Good

Brandie

Travelled with family
Liked: Cleanliness, staff & service
Not a great area. The window was broken like glass cracked. Beds were very creaky but mattress was nice. Needs a face lift and some basic repair and will be pretty good.
Stayed 2 nights in May 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well maintained property, nice girl at front desk very helpful. Large room well equipped
Stayed 1 night in May 2025

2/10 Terrible

RESP

Disliked: Cleanliness, staff & service, property conditions & facilities
I absolutely did not like anything there. I am a traveling tech and this has been the worst experience I ever faced. Will never EVER go back or will I recommend to my fellow staff.
Stayed 2 nights in May 2025

6/10 Okay

Maria

Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Sylent

Stayed 1 night in Apr 2025

4/10 Poor

john

Disliked: Property conditions & facilities, room comfort
not very comfi bed terrible pillows
Stayed 1 night in May 2025