8/10 Good
James, Lancaster
Apr 21, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after arriving at the airport in order to recover from a long trip. This hotel was ideal for that. It’s a short taxi ride from the airport. We also understood that they have a free airport shuttle but we did not use it. Second, there is a nice cafe and also a buffet restaurant that were open late. We could get a good meal and pay on a credit card and not worry about not yet having the opportunity to change money. We had delicious drinks at the cafe and later had a light fare dinner there…also good. We stopped by the restaurant buffet and it looked great, but we weren’t hungry enough to benefit from the vast spread of food. Staff at the desk and for housekeeping and other services were exceptionally nice and we spoke to them in English and French. The room was comfortable and well set up, but not large. Our only negative was that the room was a bit hot and the AC was not functioning. Otherwise we would have rated at 5 stars. Staff could offer no solution. An open window helped. We had a good sleep as the hotel is quiet, with thick walls and triple glazed windows.
James
Stayed 1 night in Apr 2026
