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Diplomat Hotel Alice Springs

3.5 star property
3.5-star motel in Alice Springs CBD

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Photo gallery for Diplomat Hotel Alice Springs

Relax in a charming outdoor seating area with tables and chairs, surrounded by a metal fence and a unique curved architectural feature.
Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a view of the outdoors featuring palm trees and a building with solar panels.
Enjoy a stylish retreat with a desk, refrigerator, and wardrobe, plus two framed pictures on the wall.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Guests can check in at the reception desk, relax in the seating area, and enjoy the natural ambiance.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
20 Gregory Terrace, Corner Hartley St and Gregory Terra, Alice Springs, NT, 0870
  • Australian Aboriginal Dreamtime Gallery
    ‪2 min walk‬
  • Todd Mall
    ‪2 min walk‬
  • Lasseters Casino
    ‪4 min drive‬
  • Alice Springs, NT (ASP)
    ‪15 min drive‬

Room options

View all photos for Deluxe Queen Twin

Relax in a spacious room with a large bed, separate seating area, and sliding glass door to an outdoor view.

Deluxe Queen Twin

8.0 out of 10
Very good
(10 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Twin

Relax in a spacious room with a large bed, desk, and flat-screen TV, plus access to an outdoor area.

Standard Queen Twin

7.0 out of 10
Good
(29 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Queen

Relax in a stylish room with a comfortable bed, desk, and flat-screen TV.

Deluxe Queen

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a view of the outdoors featuring palm trees and a building with solar panels.

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen

Relax in a stylish room with a comfortable bed, desk, and seating area, offering a view of the street and greenery outside.

Standard Queen

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Cozy retreat with a single bed, compact kitchenette, and desk area.

Single Room

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe King

Relax in a spacious room with a large bed, two bedside tables, and a comfortable armchair.

Deluxe King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Alice Springs

Alice Springs CBD stay.With a stay at this Alice Springs CBD motel, you'll be steps from Australian Aboriginal Dreamtime Gallery and Todd Mall. Mbantua Fine Art Gallery and Cultural Museum and Adelaide House are also within half a mile (1 km).
View more Motels in Alice SpringsOpens in a new window

What's nearby

  • Australian Aboriginal Dreamtime Gallery - 2 min walk - 0.2 km
  • Todd Mall - 2 min walk - 0.2 km
  • Alice Springs Reptile Centre - 8 min walk - 0.7 km
  • Lasseters Casino - 4 min drive - 2.9 km
  • Alice Springs School of the Air - 5 min drive - 3.1 km

Getting around

  • Ciccone Alice Springs Station - 16 min walk
  • Alice Springs, NT (ASP) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪KFC - ‬3 min walk
  • ‪Asian Noodle House - ‬1 min walk
  • ‪Thai De Cuisine - ‬5 min walk
  • ‪Miyabi Sushi - ‬3 min walk

About this property

Diplomat Hotel Alice Springs

3.5-star motel in Alice Springs CBD
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Diplomat Hotel Alice Springs. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Alice Springs motel.

  • 80 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • Karaoke
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Diplomat Hotel Alice Springs offers 80 accommodations with coffee/tea makers and irons/ironing boards. This Alice Springs motel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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  • Parking included
  • Free WiFi
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3.9 out of 5, Good, 560 reviews
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Property amenities

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: AUD 13.50 to 28 for adults and AUD 10 to 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Bingo
  • Karaoke
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 13.50 to 28.00 for adults, and AUD 10.00 to 12.50 for children
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7 AM to 9 PM.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Diplomat Alice Springs
Diplomat Motel Alice Springs
Diplomat Alice Springs Motel
Diplomat Motel Alice Springs
Diplomat Hotel Alice Springs Motel
Diplomat Hotel Alice Springs Alice Springs
Diplomat Hotel Alice Springs Motel Alice Springs

Diplomat Hotel Alice Springs Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 237 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ravi

Stayed 1 night in May 2025

10/10 Excellent

Eddy

Stayed 1 night in May 2025

6/10 Okay

Andi

Stayed 1 night in Apr 2025

6/10 Okay

Thornly

Liked: Cleanliness, staff & service, amenities
The room needs refurbishment. Feels old.
Stayed 2 nights in Apr 2025

10/10 Excellent

shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOMELY

PERFECT LOCATION/FOOD ON SITE WITH FOXTEL/HELPFUL STAFF CULTURE MIX KIWIS AND SRI LANKANS A1 SERVICE
Stayed 1 night in Apr 2025

8/10 Good

Adrienne

Travelled with family
Liked: Amenities
Location was really good
Stayed 1 night in Apr 2025

4/10 Poor

Timothy D

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Basic accommodation

Prison cell feeling bars on windows, no shower stall, Spartan furniture. Clean sheets and bed was okay.
Stayed 1 night in Apr 2025

8/10 Good

Robyn

Business traveller
Disliked: Amenities
Situated in a very convenient place, restaurant/pub attached with good food and very friendly helpful staff. just a little noisy as in the middle of town.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kaitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Adam

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
Timely and friendly staff
Stayed 4 nights in Mar 2025

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Adam

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service
The room we got was not like the room on the Expedia website. The bathroom needed work and cleaning and the air conditioning didn't work well. The stairs leading to our room felt like they were going to break. The manager told us he had trouble getting someone to fix them, but it would happen next week. It is in a seedy part of town and we didn't feel safe going out after dark. The staff was very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a nice place , but bath/spa , I wouldn’t have as it didnt look very clean , had no spoon to make coffee. Sliding doors were very hard to open and close and lock
Stayed 1 night in Jan 2025

8/10 Good

Julia

Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities
The old orange curtains had holes & were falling down. They were that thin that the curtains didn’t block out any sunlight . Plus the street lights shon straight through the thin curtains. We all had a terrible nights sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Great motel

Booked a single room but was given a room for three,bed/ pillows very comfy,lovely clean towels and had toiletries, plenty of tea coffee suger and even biccies, staff were lovely very accommodating,although given I bigger room I’d much prefer fed the single,aircon better tv worked better but definitely would stay again,over road to shopping mall, woolies etc, might be budget but a very good budget hotel and no better location and great pool
Stayed 3 nights in Nov 2024

6/10 Okay

Yvonne Lesley

Disliked: Amenities, property conditions & facilities
Firstly I booked a flight and hotel package. Great price but when I got there I realised why. I was placed in a old tired room. Fridge was leaning, no shelves or bottle racks. Mould in places in shower. It was not at all like the bright photo shown on this site. Mine was dark grey and very tired. Paint chipped. Just run down overall. Some rooms on other side looked like they had been redone but not my section. So false advertising. It was very close to shopping so that was a bonus. I could hear music until the early hours and the bed was not comfy. The view from the window was run down back yards of businesses. I would not book here again for this single room.
Stayed 4 nights in Nov 2024

6/10 Okay

Ethel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location, very friendly and helpful staff. Furnishings could be updated. One window wouldn't lock which gave us a bit of a feeling of insecurity. The room door and lock were awful.
Stayed 1 night in Nov 2024

8/10 Good

Jerilyn

Liked: Staff & service, room comfort

Bang for the Buck Very Good Motel

Staff was very friendly. Room was comfortable. Bathroom needed to be "refreshed", meaning there was what appeared to be mildew in the cracks in the shower and walls, however, you could tell it was cleaned, just needed to be repainted/repaired. Restaurants were good. The pool was refreshing, and having laundry facilities was great. Bang for the buck this is a very good motel.
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Have stayed here several times in the past on way to Darwin and return and have always recommended to friends to stay there. This time was disappointed with condition of room bed looked like it was made by a 5 year old and curtains wouldnt cover window properly had to use sheet to cover gaps. Would recommend owners have a serious look at how the hotel is being run.

4/10 Poor

Deon

Disliked: Cleanliness, property conditions & facilities
The room i was in had a very bad smell
Stayed 3 nights in Oct 2024