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Ibis Almaty Jetisu

3.5 star property
3.5-star hotel in Almaly District

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Photo gallery for Ibis Almaty Jetisu

Daily buffet breakfast (KZT 9000 per person)
Premium Room, 1 Double Bed
Exterior
Miscellaneous
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View in a map
Abylai Khan Avenue 55, Almaty, A05A2K5
  • Place, MEGA Park
    ‪10 min walk‬
  • Place, Zenkov Cathedral
    ‪12 min walk‬
  • Place, Almaty Opera House
    ‪2 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Almaty

Almaly District stay.Within a 15-minute walk of this Almaly District hotel, you'll find Gabit Musrepov Kazakh Theatre for Children and Youth and 28 Panfilov Heroes Memorial Park. Green Bazaar and Zenkov Cathedral are also within 2 miles (3 km).

What's nearby

  • MEGA Park - 10 min walk - 0.9 km
  • Zenkov Cathedral - 12 min walk - 1.1 km
  • 28 Panfilov Heroes Memorial Park - 12 min walk - 1.1 km
  • Panfilov Park - 17 min walk - 1.5 km
  • Almaty Opera House - 2 min drive - 2.0 km

Getting around

  • Almaty Station - 15 min walk
  • Almaly - 20 min walk
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪City - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Sandyq - ‬1 min walk
  • ‪Bowler Coffee Roasters - ‬4 min walk
  • ‪Wendy’s - ‬3 min walk

About this property

Ibis Almaty Jetisu

3.5-star hotel in Almaly District
Ibis Almaty Jetisu offers its guests a steam room and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. The business-friendly Ibis Almaty Jetisu also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Almaty hotel is smoke free.

  • 166 guestrooms or units
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Almaty Jetisu offers 166 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, hair dryers, and toothbrushes and toothpaste.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 9,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (26 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ibis Almaty Jetisu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 9000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY

Reviews

Ibis Almaty Jetisu Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 78 out of 109 reviews
Rating 8 - Good. 22 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

Reviews

10/10 Excellent

Aizhan

Stayed 5 nights in Aug 2025

10/10 Excellent

ilya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Location is very convenient in the city center. Great breakfast with lots of tasty choices (except for the coffee, which is quite bad). Gym is very reasonable and adequate (open 24/7). Only problem is inconsistent stream of hot water - the hot water in the shower is sometimes pulsating, making the showering experience unpleasant (this issue wasn't present at all times, but rather at certain days and times. However, it happened several times during my stay).
Stayed 5 nights in Jul 2025

8/10 Good

Dhruv

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ram

Stayed 1 night in May 2025

10/10 Excellent

Karen, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to where the action is! Plenty of shopping and restaurants.
Stayed 2 nights in May 2025

8/10 Good

Jason Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in downtown Almaty.

Clean and modern hotel. Loved the refillable glass water jugs. Responsive room service. The sauna was nice and hot too.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Louis

Stayed 3 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Frustrating that you cannot adjust the room temperature. It is fixed during winter to be quite hot
Stayed 2 nights in Mar 2025

10/10 Excellent

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, well located, friendly staff and welcoming.
Stayed 3 nights in Feb 2025

10/10 Excellent

Siu Tjing Tammy

Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Siu Tjing Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants and malls around, room is warm in winter, clean, modern design, sufficient space for 2 big luggages.
Stayed 1 night in Jan 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Only two negatives really - laundry very expensive (always is). Room card stopped working 6 times and I had to go to the reception each time. They eventually changed a battery in the door but this took too long. Everything else great
Stayed 5 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Almaty

Very nice option in Almaty in a walkable area with lot of restaurants. The room was very new and clean and well-appointed with a great shower. Staff was friendly and helpful. No complaints, and would happily stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Almaty

Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.
Stayed 1 night in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy

Comfortable for two nights. Great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ekaterina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. Recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Newel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very comfortable and convenient location.
Stayed 4 nights in May 2024

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very helpful. Modern and very upbeat and fun. Great Breakfast
Stayed 1 night in Apr 2024