Note fondée sur 43 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
4,6 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 14 janv. 2024 sur Hotels
Hôtel très bien situé - chambre standard spacieuse - petit dej copieux et top
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Arseniy Tagaev, Gestion de l’hôtel
Dear Alexandre Blaise,Thank you for the high rating!We are glad to know that you enjoyed everything and there were no problems during your stay!We are always happy to receive positive feedback from our guests, because they help us get better!We will be waiting for you!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu
5 sur 5
par un voyageur

Publié le 2 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Arseniy Tagaev , Gestion de l’hôtel
Dear Philippe,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon for another memorable experience.Warm regards,Arseniy Tagayev General manager of ibis Almaty Jetisu
5 sur 5
par un voyageur

Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Arseniy Tagaev, Gestion de l’hôtel
Dear Sunghyun An,Thank you for the high rating!We are glad that you were satisfied with your stay!We appreciate the trust of our guests, thank you for choosing us!We will be waiting for your visit!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu
5 sur 5
par un voyageur

Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Arseniy Tagaev, Gestion de l’hôtel
Dear Woo Jin Hwang,Thank you for the high rating!We are sincerely glad to know that you enjoyed everything and there were no problems during your stay!We are always happy to receive positive feedback from our guests, because they help us get better!We will be waiting for you at our hotel again!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu
4 sur 5
par un voyageur

Publié le 5 janv. 2024 sur Expedia
Every thing was good except the room cleaning
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Arseniy Tagaev , Gestion de l’hôtel
Dear Aya Yaish,Thanks for the feedback!We have taken into account your note regarding the cleaning of the rooms, and handed them over to the responsible persons. We understand how cleanliness is important to our guests, and we will do our best to fix it. We hope for your next visit!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu
5 sur 5
par un voyageur

Farklı bir IBIS konforu

Publié le 8 déc. 2023 sur Hotels
Avrupadaki konsepitinin dışında bir IBIS, harika bir konaklama geçirdim, ufacık IBIS stardartı yoktu. Lüks bir konfor ile karşılaşınca şaşırdık. Tek sıkıntısı yataklarda kullanmış oldukları minder, minder yerine büyük tek kişilik yatak kullanılsa daha güzel olur.
5 sur 5
par un voyageur

출장

Publié le 20 nov. 2023 sur Hotels
가성비 좋음. 호텔 조식 좋습니다
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Arseniy Tagaev, Gestion de l’hôtel
Dear Kangjae,Thank you for the high rating!We are glad that you enjoyed everything and there were no problems during your stay!Also, we are always happy to receive positive feedback from our guests, because they help us get better!We look forward to your visit with impatience!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.
2 sur 5
par un voyageur

Publié le 13 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Arseniy Tagaev, Gestion de l’hôtel
Dear Jonghui Mun,So that we can sort out what happened, could you describe in detail how your stay went?We will be waiting for your answer!Thank you.Sincerely, Arseniy TagaevGeneral manager of ibis Almaty Jetisu.
1 sur 5
par un voyageur

dont stay here

Publié le 9 nov. 2023 sur Hotels
Terrible beds, constant power cuts, false evacuation alarms (3) in the middle of night, never use a French chain again!
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Arseniy Tagaev, Gestion de l’hôtel
Dear Ignacio Garcia,Thank you for taking the time to share your impressions of your stay at our hotel!We are sincerely sorry that you have encountered some inconveniences during your stay. We will definitely take into account the weight of your notes and hand them over to the responsible persons. We will do everything possible to make your subsequent stay more comfortable! We hope you will give us the opportunity to welcome you to our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.
5 sur 5
par un voyageur

Publié le 30 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2023 par GM, Gestion de l’hôtel
Dear Adilet,We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!Sincerely, Arseniy Tagayev General manager of Ibis Almaty Jetisu