Ratings based on 80 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jul. 27, 2023 on Expedia
The breakfast was awesome. The spa, included in the room rate, was fabulous. The location was in the heart of the town, within walking distance of everything.
5 out of 5
by A traveller

Travel guru

Posted Jun. 11, 2022 on Hotels
This is nice quaint hotel in a small town located in the hillsides of valencia , its about an hour from.Valencia and an hour from Bologna , very clean, well equipped hotel, comfortable rooms, good service, good breakfast, didnt get to try the spa but I hear its very nice.
3 out of 5
by A traveller

Overpriced for Average Hotel

Posted Nov. 6, 2021 on Hotels
Just OK stay at Hotel Helvetia Thermal Spa. For the high price the condition of the hotel was disappointing and certainly not luxurious. The spa is enclosed and sadly nothing special. The hotel itself could use better style. On the positive side the hotel is clean and the staff was excellent and super friendly.
5 out of 5
by A traveller

Posted Mar. 3, 2020 on Expedia
The Spa & Treatments are amazing. My second time returning
5 out of 5
by A traveller

Excellent

Posted Jul. 15, 2019 on Hotels
Very nice Hotel - Will stay there Again
Comment from Hotel Management
Aug. 6, 2019 by iRENE, Hotel Management
thank you so much
3 out of 5
by A traveller

Posted Apr. 17, 2019 on Hotels
Pictures are not what is really there. Sad
4 out of 5
by A traveller from Chicago, IL

Posted Dec. 22, 2018 on Expedia
Staff is very courteous and attentive an snake you feel welcomed.
4 out of 5
by A traveller

Relaxing stay

Posted Nov. 23, 2018 on Hotels
Close the the station in the centre of town, close to many local restaurants. Also many hikes into the surrounding hills from the town. Great to come back to the awesome spa facilities. Clean rooms but fairly basic, good coffee machine in the room. Service good.
5 out of 5
by A traveller

Very good Spa hotel

Posted Jun. 13, 2018 on Hotels
Very good hotel with a beautiful spa and also a great restaurant ( ertainly the best in Pistoa, I believe). We were cycling, but our bicycles got a good place. We can recommend this hotel. It also has a good location and the room was quite.
5 out of 5
by A traveller

Luxury in a Jazz-Loving Town

Posted Jun. 12, 2018 on Hotels
The hotel Helvetia Thermal Spa was just the relaxing break we needed after a long drive. With spa services, modern clean rooms and amenities we eased right into comfort. The included breakfast was extensive and delicious. The town is a family oriented area surrounded by beautiful mountains. Each summer Porretta Terme hosts a very special blues, jazz and soul festival.