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Kawilal Hotel

3.5 star property
3.5-star spa hotel with free breakfast

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Photo gallery for Kawilal Hotel

Indoor pool, outdoor pool, sun loungers
Superior Double Room
Breakfast, lunch, dinner served; Fusion cuisine, pool views
Property grounds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Breakfast included
  • Laundry

Explore the area

View in a map
Avenida Puente de la Gloria, Riveras del Río Michatoya, Amatitlan, Guatemala, 1063
  • Place, Mundo Petapa
    ‪20 min drive‬
  • Place, Universidad del San Carlos de Guatemala
    ‪20 min drive‬
  • Place, La Aurora Zoo
    ‪24 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

About the area

Amatitlan

In Amatitlan .You'll be within 6 miles (10 km) of Teleferico de Amatitlan and 12 miles (20 km) of Universidad del San Carlos de Guatemala. Mundo Petapa is within 12 miles (20 km) and Hospital Roosevelt is within 16 miles (25 km).

What's nearby

  • Mundo Petapa - 20 min drive - 19.2 km
  • Universidad del San Carlos de Guatemala - 20 min drive - 19.2 km
  • La Aurora Zoo - 24 min drive - 24.5 km
  • Avenida La Reforma - 26 min drive - 25.9 km
  • U.S. Embassy in Guatemala - 26 min drive - 26.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Hema Drinks - ‬11 min drive
  • ‪Café Barista - ‬7 min drive
  • ‪Pollo Campero - ‬5 min drive

About this property

Kawilal Hotel

3.5-star spa hotel with free breakfast
Kawilal Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A children's pool, a sauna, and tour/ticket assistance are also featured at the business-friendly Kawilal Hotel. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Amatitlan hotel.

  • 18 guestrooms or units
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Kawilal Hotel offers 18 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Amatitlan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily. There are 4 hot springs on site.

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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 4 hot springs
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kawilal
Kawilal
Kawilal Amatitlan
Kawilal Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel Amatitlan

Kawilal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 132 reviews
Rating 8 - Good. 32 out of 132 reviews
Rating 6 - Okay. 8 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 6 out of 132 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very noisy location
Stayed 1 night in Nov 2025

6/10 Okay

henry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I’ve visited this hotel about five times with my family, and it has always been one of our favorites. It was my top choice because it offered peace, relaxation, and wonderful memories. But this time, I noticed some changes that made the experience less enjoyable. 1.The room didn’t meet the usual standards. The shower had very weak water pressure, and the safety box wasn’t working. I asked the lobby to open it, but no one followed up. The sink wasn't draining properly, but that was fixed the same day. 2.The jacuzzi wasn’t warm in the mornings like before, and I had to ask for adjustment every day. The chlorine smell was noticeably stronger, and the jacuzzi didn’t seem clean early in the morning. 3. Restaurant: The food was great, but service was very slow. One morning I waited over 30 minutes by the pool for someone to take my order and had to go to the restaurant to ask. I also had to follow up several times for basic requests. One night, I wanted to order a glass of wine, but they said they only had one glass left. When I asked if I could order a bottle instead, they said yes, which felt odd. I also saw another guest upset after being told there was no more wine, only to watch a staff member carry two glasses out for room service. The hotel still has charm and privacy, so I’ll likely return. But if service doesn’t improve, I may reconsider. It seems staff was reduced, which affected quality. I hope they address this and return to the high standards I’ve enjoyed in the past
Stayed 2 nights in Jun 2025

8/10 Good

Joong Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool and spa with thermal water! Only hotel guests are allowed to have use of the installations. The massage was amazing! I would love to go back
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not have been able to afford staying at a place like this in the US or Europe. Just amazing amenities and attention to detail all around
Stayed 1 night in Jan 2025

10/10 Excellent

SEUNGIL, MIXCO

Stayed 2 nights in Dec 2024

10/10 Excellent

Yoo

Stayed 1 night in Nov 2024

6/10 Okay

Edwin A Nolasco

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked that it was clean and very friendly staff. We didn’t like the noise, not noise resistance room and the worst no AC!! It was hot and humid inside!
Stayed 8 nights in Aug 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff from the restaurant, as well as the st Teresita staff was amazing except for the reception at the hotel and the scheduling staff, Vanessa did a horrible job to make my service schedule and made everyone in the property to remake the schedule and had to stay on a longer hours to accommodate me and my mother so we could have the services as should. Also please make sure to have it offer a different menus of prices for Third party vendors such as booking with Expedia so there are no misunderstanding or False advertising and overcharges at the counter as it happen to me so the client can have a better way to organize and have the correct budget without surprises! Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

??

Stayed 1 night in May 2024

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory and looking forward to coming back.. excellent treatment.
Stayed 1 night in May 2024

10/10 Excellent

Edwin E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yoo

Stayed 1 night in Feb 2024

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024

8/10 Good

Joong Min

Stayed 1 night in Jan 2024

6/10 Okay

J Shane

Stayed 1 night in Jan 2024

8/10 Good

SEUNGIL, MIXCO

Stayed 2 nights in Dec 2023

8/10 Good

Edgar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good people, good service
Stayed 2 nights in Apr 2023

10/10 Excellent

Lucrecia

Stayed 2 nights in Apr 2023

2/10 Terrible

DU HWAN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Fue una experiencia malísima, habitación lleno de zancudos. cama también todo húmedo. Nos decimimos salir 8pm
Stayed 1 night in Jul 2022

10/10 Excellent

Bayron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Rosemarie, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and nature all in one
Stayed 1 night in Aug 2022

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es lindo y pequeño, ideal para ir en pareja. Se encuentra en medio de Amatitlán, el día que nos quedamos había fiesta en la calle de enfrente y se escuchó la música hasta el amanecer.
Stayed 1 night in Jul 2022

8/10 Good

Johnell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kawilal

The hotel was nice only downside they didnt have much for us to eat, we are plant based. Besides that everyone was nice and the service was good. I liked the hot springs pool and my chiro massage was nice at the spa.
Stayed 5 nights in May 2022

2/10 Terrible

Amber

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

Never again

My friend chose this hotel specifically for the thermal spa at Santa Teresita. It directs you to kawilal but everything is additional and added on. My friend didn’t read the previous reviews either or else we would’ve avoided this at all costs. Restaurant options weren’t great. The hotel is in the middle of a toxic industrial area that looks like a slum. There is NO air conditioning in the room and the room is super humid. The road noise is deafening and noise from the town is deafening. The website says services in English and Spanish - they’re only in Spanish. This was frustrating because I don’t get paid to be a translator and I don’t want to have to act as a go between. There’s no information about services or where. The maps are confusing. One positive thing is the room was clean but whatever they use to clean the floor causes a film that I almost slid and fell on three times. Even more dangerous when getting out of the shower. The restaurant staff was nice. ZERO communication that while breakfast is included YOU HAVE TO PAY FOR DRINKS WITH YOUR BREAKFAST. Why not be upfront about this? Positive note, I asked for express laundry service and it came back quick for a good price. I’ll never stay here again. We opted to lose the night stay and drive back to antigua in traffic to spend the evening there where it was much quieter and comfortable…
Stayed 2 nights in Apr 2022