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Mercure Amsterdam City

4.5 star property
4.5-star luxury hotel near RAI Exhibition and Congress Centre

Choose dates to view prices

Photo gallery for Mercure Amsterdam City

Miscellaneous
Lobby sitting area
Privilege, Room, 1 Double Bed
Terrace/patio
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • Place, Amstel Business Park
    ‪1 min walk‬
  • Place, Amstelpark
    ‪16 min walk‬
  • Place, RAI Exhibition and Congress Centre
    ‪2 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(36 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

Twin Room, Multiple Beds (Privilege)

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Amsterdam

Amsterdam East stay.Your stay at this Amsterdam East hotel places you within 2 miles (3 km) of RAI Exhibition and Congress Centre and Amstelpark. Ziggo Dome and Heineken Experience are also within 3 miles (5 km).

What's nearby

  • Amstel Business Park - 1 min walk - 0.0 km
  • Park Somerlust - 7 min walk - 0.6 km
  • Rijnstraat - 10 min walk - 0.9 km
  • Amstelpark - 16 min walk - 1.4 km
  • RAI Exhibition and Congress Centre - 2 min drive - 2.8 km

Getting around

  • Amsterdam RAI Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪LEO's International Flavors Amsterdam - ‬10 min walk
  • ‪Johnny River - ‬4 min walk
  • ‪L'Osteria - ‬12 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk

About this property

Mercure Amsterdam City

4.5-star luxury hotel near RAI Exhibition and Congress Centre
Mercure Amsterdam City offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 9042 square feet (840 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the luxury Mercure Amsterdam City. Parking is available for a fee.

This 4.5-star Amsterdam hotel is smoke free.

  • 368 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 9042 sq ft of conference space
  • 840 sq m of conference space
  • Built in 1990
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and espresso makers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 34 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 17 2025 to March 2 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26.00 per person
  • Self parking fee: EUR 34 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Holger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amsterdam is always worth a trip...
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Stayed 4 nights in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and the room was beautiful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth Ann

Stayed 1 night in Nov 2025

10/10 Excellent

Kenyon

Liked: Cleanliness, staff & service, amenities
Great hotel. Its not downtown but i rented a bicycle from them and rode all over.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice upgraded and remodeled room in the tower. Great view of city, river, and canals. Free non alcoholic drinks with the upgrade.
Stayed 3 nights in Oct 2025

4/10 Poor

Sonal

Stayed 1 night in Oct 2025

10/10 Excellent

Trystan

Stayed 2 nights in Oct 2025

10/10 Excellent

Ian Matthew, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. On the water and very welcoming. Perfect staff, spacious comfortable room. Modern and well appointed bath. Fitness facilities. Dining was above par for business hotel. Fresh and felt like home away from home.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mira

Stayed 1 night in Oct 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Sauna not working properly, otherwise very good
Stayed 3 nights in Oct 2025

10/10 Excellent

J

Lovely waterfront hotel, great staff from front of house, bar, restaurant and rooms. Very comfortable room, great sleep. 10 minute walk to the metro straight into the central station.
Stayed 2 nights in Oct 2025

8/10 Good

Dex

Stayed 1 night in Oct 2025

6/10 Okay

DEBORAH

Liked: Cleanliness
Disliked: Staff & service
Room was clean enough, staff charged what they wanted in the bar. Receptionist was Sarcastically cheeky
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely, room was a good size and I loved the nespresso machine and pukka tea. Unfortunately I found the pillows were not very good. The gym is small but well appointed. Location is ok- 20mins from centre - 10mins walk to the metro from the hotel. Breakfast was great. Staff were very friendly and helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Brandy

Disliked: Cleanliness, room comfort
It was a good location from public transport. But my body got eaten up in my room and I reported it (included photos) and there was no response/solution. I really liked the hotel but I wouldn’t recommend staying at a place where you wake up with bites and welts on your body.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shamima

Stayed 3 nights in Aug 2025

10/10 Excellent

Rohan

Travelled with family
Liked: Amenities
Amazing
Stayed 4 nights in Aug 2025

8/10 Good

Marie

Travelled with family
Liked: Staff & service
The property was ok. However, we had a leak in our sink which they fixed immediately and the ac was not cooling. They tried several times to fix it but it never cooled. They didn’t offer a room change . :-(
Stayed 3 nights in Aug 2025

10/10 Excellent

Man Kin

Stayed 3 nights in Aug 2025

8/10 Good

samson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Staff & service
Customer service was excellent Fitness Center needs some upgrades
Stayed 2 nights in Aug 2025

8/10 Good

SIMON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad place but slightly out of town

Long slow queue to check in. Location on…few miles from centre. Breakfast ok. Overall good value
Stayed 1 night in Aug 2025

10/10 Excellent

Cerys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel with lovely staff
Stayed 2 nights in Jul 2025