6/10 – Acceptable
Rebecca M.
17 mai 2024
Overall Great Stay with Hidden Problems
Pros: This house had everything we needed as far as space and was beautifully decorated. It looked like the decor had been refreshed recently. Proximity to the beach was great, just a short walk across the street. The open concept floor plan with all bedrooms on the same floor was very convenient.
Cons:
1. Stairs railing was not secure. Dangerous for anyone needing support going up and down the stairs. When I mentioned this to the property manager she didn’t act like this was a serious concern or that it would be fixed before the next family checked in.
2. Bugs! On the surface things were clean, but on the second day we found dozens of small bugs in the dining room curtains and on the floor next to the dining room table. Looking closer we realized these were termites. We found them on the window sills and by the kitchen sink. On the morning we checked out there were bugs and wings in the bathroom sink when I went to brush my teeth.
The property manager argued with me about the bugs. She said their exterminator said they were flying gnats. Every person in our party agreed 100% that they were termites. Regardless, it was gross and very evident that the house was not thoroughly cleaned.
3. The house, front door and deck with sitting areas all face a busy street. Cars playing loud music, work trucks, etc drove by all day long. Very noisy.
We received a refund of $350 for inconvenience of the bugs, but I didn’t feel like there was any urgency to fix the stairs.
Rebecca M.
Séjour de 4 nuits en mai 2024