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Hôtel du Palais de l'Isle

3.0 star property
3-star hotel near Lake Annecy

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Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Restaurant
Suite Empereur
Lake
Daily buffet breakfast (EUR 15 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Palais de l Ile
    ‪2 min walk‬
  • Annecy Castle
    ‪3 min walk‬
  • Centre Commercial Courier
    ‪9 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Duc

Suite Duc

Suite Duc

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Single Bed

Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed

Room "Charme" with Double bed

8.0 out of 10
Very good
(22 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.2 out of 10
Good
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Empereur

Suite Empereur

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

About the area

Annecy

Annecy Old Town stay.With a stay at this Annecy Old Town hotel, you'll be steps from Prison d'Annecy and Church of St. Francis. Lake Annecy and Palais de l Ile are also within half a mile (1 km).

What's nearby

  • Palais de l Ile - 2 min walk - 0.2 km
  • Notre-Dame-de-Liesse Church - 3 min walk - 0.3 km
  • Annecy Castle - 3 min walk - 0.3 km
  • Amours Bridge - 5 min walk - 0.4 km
  • Centre Commercial Courier - 9 min walk - 0.8 km

Getting around

  • Annecy Station - 9 min walk
  • Chambery (CMF-Chambery - Savoie) - 38 min drive

Restaurants

  • ‪Columbus Cafe&Co - ‬3 min walk
  • ‪Café des Arts - ‬1 min walk
  • ‪Créperie Bretonne - ‬1 min walk
  • ‪Captain Pub - ‬2 min walk
  • ‪Haven - ‬3 min walk

About this property

Hôtel du Palais de l'Isle

3-star hotel near Lake Annecy
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Annecy hotel is smoke free.

  • 34 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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The price is CA $152
CA $171 total
includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Accessibility

  • Elevator (28 inch wide door)

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Hôtel du Palais de l'Isle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 283 out of 619 reviews
Rating 8 - Good. 221 out of 619 reviews
Rating 6 - Okay. 74 out of 619 reviews
Rating 4 - Poor. 26 out of 619 reviews
Rating 2 - Terrible. 15 out of 619 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Geniesheungyiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Rooms are clean and staffs are friendly
Stayed 1 night in Jul 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and services. Great location
Stayed 1 night in Jul 2025

2/10 Terrible

Christine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is riddled with BLACK MOLD. Do not stay here! My infant son became ill and suffered respiratory issues after staying here. It was all through the grout and in every corner of the bathroom, I couldn’t even use the shower out of fear of getting sick. You can smell it in the room as well. I spoke to reception and they did not even offer me a new room (though this wouldn’t have made a difference - it is throughout the whole hotel). The property manager is refusing to address the issue and is ignoring communication from me and from Expedia as well. We had to cut our trip short and leave France early due to my son becoming sick from the mold. Do not risk your health and risk ruining your trip - stay somewhere else!
Stayed 5 nights in May 2025

6/10 Okay

Sivan

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Sivan

Liked: Cleanliness, staff & service
The chambard room is too small we took another night in a bigger room. The location of the hotel is great and the staff is very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Audra

Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Nice place. Great location right in the heart of Annecy old town.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

George

Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel.

Great central hotel and close to main centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado y excelente servicio
Stayed 1 night in Apr 2025

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very staff. Great location. Bathroom needed updating
Stayed 4 nights in Apr 2025

6/10 Okay

Bailey

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room and bathroom were not clean. it did not look like the bathroom had been cleaned in a while. Our window opened to a dirty alleyway behind a restaurant. It was a gross view.
Stayed 2 nights in Apr 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super great location in Olde Town! Rooms are small, but come on....are you really there to stay hang out in a hotel room? Nope. The room had all that you would need (except no washclothes...we brought our own because of past experience in France). The bed, pillow, and comforter (no top sheet as in most hotels in this region of Europe) were very comfortable! We are each meal at a different cafe in Olde Town...a must! The morning market came alive our first morning transforming the streets completely. Very cool! If we return to Annecy, we will definitely be staying here again!
Stayed 1 night in Mar 2025

4/10 Poor

sylwia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not get the room that was advertised. The neighborhood is nice in the middle of all attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

This is a lovely hotel. The staff I interacted with were really friendly and welcoming. The room was a single room, and was clean with a comfortable bed. The shower was great and towels fluffy. One thing I would say is that the door to the bathroom is clear - not a problem for me as I was alone (and think my room was meant for one). Not sure if other room types have the same set up but may be worth checking as, if you’re sharing a room, depending on who you’re travelling with, this may not be suitable. That isn’t meant as a criticism at all - just think it’s something I would want to know in advance. The location was perfect as it’s close to the beautiful Lake Annecy, and also close to lots of bars / restaurants nearby. It also felt really safe as a solo female traveller. Would definitely highly recommend this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Alec, London

Travelled with partner
Disliked: Property conditions & facilities
Intense stench of open drains in the bathroom that permeated through the room. Not a huge reaction when we told staff on checkout (only stayed one night). Location fantastic and room comfortable and well furnished.
Stayed 1 night in Feb 2025

8/10 Good

michael

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Stayed 1 night in Feb 2025