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San Rafael Hotel

4.0 star property
4-star adults-only hotel near La Merced Church

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Photo gallery for San Rafael Hotel

5 Junior Suite Santa Catalina
Hallway
View from property
Hallway
1 Junior Suite Capuchinas

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
2da calle Poniente No.7 Antigua, Antigua Guatemala, Sacatepequez
  • Central Park
    ‪3 min walk‬
  • Antigua Guatemala Cathedral
    ‪5 min walk‬
  • Casa Santo Domingo Museum
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬

Room options

View all photos for 4 Junior Suite La Merced

4 Junior Suite La Merced

4 Junior Suite La Merced

10.0 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Junior Suite Capuchinas

1 Junior Suite Capuchinas

1 Junior Suite Capuchinas

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 6 Clasica Santa Clara

6 Clasica Santa Clara

6 Clasica Santa Clara

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for 3 Junior Suite Candelaria

3 Junior Suite Candelaria

3 Junior Suite Candelaria

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Junior Suite El Carmen

2 Junior Suite El Carmen

2 Junior Suite El Carmen

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 5 Junior Suite Santa Catalina

5 Junior Suite Santa Catalina

5 Junior Suite Santa Catalina

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for 7 Suite Santa Rosa

7 Suite Santa Rosa

7 Suite Santa Rosa

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Antigua Guatemala

City center stay.At this Historic Center hotel, you'll be within a 5-minute walk of La Merced Church and Central Park. Antigua Guatemala Cathedral and Choco Museum are also within half a mile (1 km).

What's nearby

  • La Merced Church - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • Antigua Guatemala Cathedral - 5 min walk - 0.4 km
  • Casa Santo Domingo Museum - 8 min walk - 0.7 km
  • Antigua Market - 8 min walk - 0.7 km

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪Starbucks Antigua - ‬2 min walk
  • ‪Fridas - ‬1 min walk
  • ‪Antigua Brewing Company - ‬2 min walk
  • ‪Kafka - ‬2 min walk
  • ‪Cafe Cafe Guatemala Frescura Artesonal - ‬3 min walk

About this property

San Rafael Hotel

4-star adults-only hotel near La Merced Church
Free breakfast is served daily. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, multilingual staff, and a garden are also featured at the boutique San Rafael Hotel.

This 4-star Antigua Guatemala hotel is smoke free.

  • 1 floor
  • 7 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • No smoking on site
San Rafael Hotel offers 7 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with digital channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and facials.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 9 per night)
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 43-inch LED TV with digital channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Fan
  • Fireplace
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55.00 per vehicle (maximum occupancy 3)
  • Nearby parking fee: USD 9.00 per night (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

San Rafael Antigua Guatemala
San Rafael Hotel
San Rafael Hotel Antigua Guatemala
San Rafael Hotel Hotel
San Rafael Hotel Antigua Guatemala
San Rafael Hotel Hotel Antigua Guatemala

San Rafael Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 386 out of 419 reviews
Rating 8 - Good. 28 out of 419 reviews
Rating 6 - Okay. 3 out of 419 reviews
Rating 4 - Poor. 1 out of 419 reviews
Rating 2 - Terrible. 1 out of 419 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annette, Greenacres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite Property!! San Rafael is so peaceful and tranquil, yet in the center of all the action! Steps from the Arch and many many dining options! You cannot beat this location! We were coming from the Lake and in order to avoid roadblocks we ended up leaving at 3am and arriving at San Rafael just before 6am. The staff were so helpful in storing our luggage while we explored Antigua! The staff here is wonderful and really make you feel like family! Rooms are beautiful and very clean! The entire property is truly gorgeous! We communicated via What’s App- very easy and responsive. They have filtered water in the kitchen and we refilled our bottles several times a day, plus they include a few bottles of water as well. We will 100% come back next time we are in Antigua!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place. We would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous and quiet spot right in the middle of town!
Stayed 1 night in Mar 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place is every way. Well managed. Beautifully decorated. Great attention to detail. I enjoyed the morning included breakfast, the candles in the public areas in the evening and the real fireplace with wood in the room, lit by the staff in the evening. Amazing all around.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel!

This is a beautiful hotel with the most beautiful courtyard and rooms. It is very well made. The only minus point is that there is no AC in the rooms. We were here one night (because of this reason) and were offered a fan which worked well for us. But having an AC would definitely have impacted our decision to stay longer. The breakfast setting is beautiful right outside the room surrounding the courtyard. It was an overall beautiful stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Lizette

Stayed 4 nights in Feb 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

Outstanding shower, bed and restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was annoying was the group of guests that met up with their tour guide every morning and they were very loud. The tour guide was especially loud and it was disturbing to the peacefulness of the property. Other than that we had a very relaxing time
Stayed 4 nights in Mar 2025

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy, beautiful and relaxing hotel. Nice interior gardens and spacious rooms. Highly convenient to walk around the Antigua area.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great! Lots of shops and restaurants. Beautiful grounds and rooms! Friendly and helpful staff! Excellent breakfast included.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet boutique hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

CLAUDIO, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Hotel San Rafael, beautiful property
Stayed 5 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located but very quiet at night. Extremely pleasant and helpful staff.
Stayed 6 nights in Feb 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was beautiful. The food was good. But the water gave me food poisoning.
Stayed 1 night in Jan 2025

10/10 Excellent

LINDA, Thousand oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet jewel in a very high traffic area!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful gem located in the heart of Antigua! The staff is incredibly friendly and helped me navigate Antigua, as it was my first time visiting. The hotel is just steps away from a number of landmarks, restaurants and stores. Be sure to take in the beauty of the courtyard while enjoying breakfast or a glass of wine in the evening. The fireplace in the room also provides another element of comfort and charm!
Stayed 2 nights in Jan 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is STUNNING. The actual architecture and design of the hotel is beautiful, but what maintains its beauty are the employees. You can tell the employees care deeply about the hotel. All of the employees were beyond attentive to each guest and always greeted you with a smile. Very detail of this place was impressive. I personally loved that it was small enough to feel private with a more attentive detail with each and every guest. I will 100 percent be back! Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. This hotel was excellent. Extremely quiet, quiet, and private. We stayed for 2 days but wish we would have stayed longer. Breakfast options were delicious. It is a small hotel but amazingly clean and comfortable, and will stay again when in Antigua
Stayed 2 nights in Nov 2024

6/10 Okay

Marina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are some luxury amenities and a delicious breakfast. Unfortunately there was construction next to my unit during my stay, so I decided to leave early. I do appreciate how the staff were willing to give me a refund for one unused night, but would’ve appreciated some more understanding or help for the two nights of disruption before that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were SO lucky to have found this gem of a hotel. Although all of Antigua is a jewel, this perfectly located hotel hides behind a simple wall BUT inside is an oasis complete with gardens and tranquility for each large private suite. The staff is highly professional, well trained in receiving foreign visitors and understand our high standards. This hotel and its staff truly went out of their way to make everything perfect and we had the best stay. Location is ideal and it is decorated elegantly and comfortably with seating areas for lounging, etc.
Stayed 4 nights in Nov 2024

8/10 Good

Marius

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024